Failing the 700-805 exam means paying the registration fee all over again, and those fees add up fast. Candidates in 2026 use the Cisco Renewals Manager practice questions at ActualCollection to walk into the test already knowing what the real thing feels like.
Cisco 700-805 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Cisco Renewals Manager |
| Exam Number: | 700-805 |
| Real Exam Qty: | 35–45 |
| Certificate Validity Period: | 3 years |
| Exam Price: | $80 USD |
| Exam Format: | Multiple choice, Scenario-based |
| Related Certifications: | Cisco Customer Experience Specialization |
| Available Languages: | English |
| Passing Score: | Not publicly disclosed |
| Exam Duration: | 60 minutes |
| Recommended Training: | Cisco SalesConnect Learning Resources Renewals Manager for Partners (Official Course) |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; recommended experience in Cisco renewals, contracts or customer lifecycle management |
| Official Syllabus URL: | https://www.cisco.com/site/us/en/learn/training-certifications/exams/crm.html |
Cisco 700-805 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Leadership and Renewals Process | 30% | - End-to-end renewals motion and account team collaboration - Quote development, exceptions and order processing - Upsell / cross-sell opportunity identification - Risk assessment at T-9, T-6, T-3 milestones |
| Topic 2: Cisco Tools and Processes | 15% | - Renewal workflows and escalation procedures - CCW, renewal tools and automation - Smart Accounts and licensing frameworks - Contract management and entitlement verification |
| Topic 3: Customer Success Foundation | 20% | - Health Index and success metrics - RM role, tasks and RACI framework - Success Plan components and RM responsibilities - Recurring revenue financial terms |
| Topic 4: Business Acumen | 35% | - Value communication and tool usage - Evaluate customer products and business alignment - Financial terms: CAPEX, OPEX, procurement models - Available To Renew, contract value and renewal types |
Cisco 700-805 Exam: Frequently Asked Questions
The Cisco Renewals Manager exam is the official Cisco test registered under exam code 700-805. Passing it earns you the Cisco Renewals Manager Specialist certification, a credential at the Specialist level. It is also linked to the related certification: Cisco Customer Experience Specialization. Cisco exams are valued because they test job-ready skills, so a passing score here carries real weight on a resume.
The Cisco Renewals Manager exam includes 35–45 questions to be completed within 60 minutes. Do the pacing math before exam day: with that many items on the clock, you need a steady rhythm and the discipline to flag a hard question and move on instead of stalling. Two or three full timed sessions with the ActualCollection test engine will show you exactly what that pace feels like, so time pressure stops being a factor on the real day.
To pass the Cisco Renewals Manager exam you need Not publicly disclosed, and the official registration fee is $80 USD. A retake is not discounted: a failed attempt means paying the full $80 USD again, so treat your first sitting as the expensive one. A sensible rule is to book your seat only after you are scoring comfortably above the passing mark on the ActualCollection practice tests, not just squeaking past it once.
No formal prerequisites; recommended experience in Cisco renewals, contracts or customer lifecycle management
Eligibility rules do change from time to time, so confirm the current requirements before you register on the official exam page.
Registration for the Cisco Renewals Manager exam goes through the official channels below.
As for the delivery format, the exam is taken Online proctored or onsite at Pearson VUE test centers.
Cisco points candidates toward the following training options for Cisco Renewals Manager.
Course work builds the foundation; question practice makes it stick. The 149 practice questions in the ActualCollection 700-805 package let you rehearse each topic under exam-style pressure before the real thing.
Yes. ActualCollection offers a free PDF demo of the Cisco Renewals Manager material so you can judge the question quality and format before spending anything. After purchase, your license includes 365 days of free updates, and if you want to keep receiving updates after that period, renewals are available at a 50% discount.
If you take the Cisco Renewals Manager exam within 60 days of your purchase and do not pass, ActualCollection backs you with a 100% money-back guarantee. The claim must match the exam your product covers: attempts taken within 3 days of purchase are not eligible (that is too little preparation time), and neither are downloaded-but-unused products, free materials, or expired orders. The candidate name must match the payer name, and you need to submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer not to refund? You can swap instead and receive two other exam products of equal value for free while keeping the update service on your original purchase.
Delivery itself is instant: your files are downloadable right away and emailed to you within one minute of payment. If nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you may install the software on.
The official Cisco Renewals Manager syllabus is organized into 4 domains. Key areas include Customer Success Foundation (20%), Leadership and Renewals Process (30%), and Cisco Tools and Processes (15%). The complete, up-to-date topic list appears in the exam topics section above; work through it line by line and flag anything you cannot yet explain in your own words.
Cisco Renewals Manager Sample Questions:
Question 1
Which action can a Renewals Manager take to drive value in the account?
A. Removing adopt on barriers.
B. Align partners on training.
C. Def ne the account forecast.
D. Manage and mitigate renewal risk.
Question 2
What is the role of a Renewals Manager in a Customer Success Plan?
A. The Renewals Manager is an administrative role acting on the insight provided by financial tools.
B. The Renewals Manager is a reactive resource to administrate the renewal process.
C. The Renewals Manager collaborates proactively with Sales and the CSM to renew all recurring offers.
D. The Renewals Manager is a salesperson acting only when a Customer Success Plan is created.
Question 3
What is the goal of licensing at Cisco? (Choose the best answer.)
A. Standby License
B. Classic PAK
C. Right to use
D. Smart License
Question 4
An Account Manager states a renewal is expected to close without issues, but telemetry data shows the customer is using only 20% of purchased features. What should the RM do?
A. Discuss the discrepancy with the CSM and factor the risk into the strategy.
B. Accept the Account Manager ' s assessment and proceed with the renewal quote.
C. Reduce the renewal scope to match actual usage to eliminate customer objections.
D. Contact the customer directly to discuss the usage gap and bypass the Account Manager.
Question 5
A customer has many a la carte Enterprise Networking licenses and many Webex users. The customer wants to grow both groups and needs a compelling and simplified proposal. Which Cisco offer should be suggested to the customer?
A. propose to migrate to a perpetual model
B. position an Enterprise Agreement
C. prepare a partner-branded managed service deal
D. provide a discount for Enterprise Networking and Webex licenses
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: D | Question 4 Answer: A | Question 5 Answer: B |
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