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Salesforce AP-222 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Public Sector Solutions: Product-Specific Systems Knowledge | 45% | - Core architecture and data model - Document processing, eSignature, and reporting tools - Employee experience and emergency response capabilities - Licensing, permitting, and inspection management - Grants management and program administration |
| Topic 2: Public Sector Solutions Implementation Strategies and Best Practices | 19% | - Governance and compliance considerations - Deployment methodology and change management - Solution design and requirements mapping - Data management, scalability, and quality assurance |
| Topic 3: Public Sector Solution Product Configuration | 36% | - Action plans, automation, and business rules implementation - Security, sharing, and compliance configuration - Configure OmniStudio components for public sector workflows - Service Cloud and Experience Cloud setup for citizen services |
Salesforce Public Sector Solutions Accredited Professional Sample Questions:
1. A county uses Public Sector Solutions to manage business licenses. Some license types require an inspection before issuance, while others do not. Administrators want to control this behavior without modifying automation whenever new license types are introduced. Which approach is best?
A) Store inspection requirements in configurable metadata or business configuration that Flow evaluates
B) Create separate Flows for every license type
C) Hard-code every license type in Apex
D) Require staff to manually determine whether inspections are necessary
2. A public sector agency recently implemented Public Sector Solutions for the inspection and license renewal of food outlets in the city. They want to set up dynamic assessments where assessment questions are categorized for use in different scenarios depending on whether the outlet is take-away, dining, or a combination of both. The categorization only applies to specific questions in the assessment. To which object should they add new categories?
A) Assessment Task Definition
B) Assessment Question
C) Assessment Indicator Definition
D) Action Plan
3. To allow a user to access the Public Sector Solutions Employee Experience pre-built application.
Which three permission sets need to be assigned?
A) Employee Experience Community Access
B) Public Sector Solutions User Access
C) Employee Productivity Plus User Data Access
D) Employee Experience for Public Sector
E) Employee Productivity Plus Access
4. An inspector at a large public sector agency is planning to make a visit to inspect restaurants in the city for compliance purposes. Which three built-in Lightning Components can they use to conduct efficient visits?
A) Inspection Tab Container
B) Inspection Details
C) Inspection Dynamic Dashboards
D) Inspection Action
E) Inspection Calendar
5. A licensing agency stores Applicant, License, Inspection, and Facility information. Management requests a dashboard showing the average number of inspections performed per active license during the current year. Which design best supports accurate reporting?
A) Create one custom object containing duplicate license and inspection data
B) Export all records monthly into Excel for calculations
C) Store inspection totals in a manually updated text field
D) Maintain proper relationships between Licenses and Inspections, then summarize with Salesforce Reports
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: A,D,E | Question # 4 Answer: A,B,D | Question # 5 Answer: D |






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