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IBM C9020-971 Exam Syllabus Topics:

IBM Enterprise Storage Technical Support Sample Questions:

1. A customer has installed IBM Spectrum Control and its components.
Which IBM software product provides the core capabilities to manage the underlying hardware?

A) Tivoli Storage Productivity Center
B) OpenStack
C) SmartCloud Orchestrator
D) Tivoli Flashcopy Manager

2. A customer has a VMware environment and is limited in the number of hosts that can access a given LUN. This is causing a problem for the storage administrator. The customer wants to overcome this issue when purchasing the next storage device.
Which function within the storage hardware does this customer require?

A) Hardware Accelerated Move
B) Pluggable Storage Architecture
C) Hardware Assisted Locking
D) vStorage APIs for Storage Awareness

3. A customer needs an enterprise storage system with grid architecture to make storage management easier.
Which storage system meets the customer's requirements?

A) N series
B) DS8870
C) FlashSystem 840
D) XIV System

4. A customer wants to order a full rack XIV system. The customer is on the 5th floor of the building and the elevator cannot handle the weight of a fully loaded XIV.
What is needed to deliver the system to the customer?

A) Place the order with just 1 TB drives.
B) Place the order with only 6 modules then perform a MES upgrade.
C) Place the order with height and weight reduction delivery.
D) Place the order, then have the installer take apart and reassemble the XIV.

5. Which solution provides virtualization, consolidation, and automation for a cloud deployment?

A) Storwize V3700
B) XIV Gen3 with IBM Spectrum Protect
C) FlashSystem 840
D) IBM SmartCloudVirual Storage Center

Solutions: