Certification exams change, and study material that was current last year can quietly go stale. ActualCollection updates its Peoplecert Certified Agile Service Manager V2.1 practice questions continuously, and your purchase includes 365 days of free updates through 2026 and beyond.
Peoplecert CASM Exam Overview:
| Certification Vendor: | PeopleCert |
|---|---|
| Exam Name: | Certified Agile Service Manager V2.1 |
| Exam Number: | CASM |
| Certificate Validity Period: | 3 years |
| Real Exam Qty: | 40 |
| Related Certifications: | DevOps Institute Certified Agile Service Manager |
| Available Languages: | English, Brazilian Portuguese |
| Passing Score: | 65% |
| Exam Duration: | 60 minutes |
| Exam Format: | Web-based, Multiple Choice, Open Book |
| Sample Questions: | ![]() |
| Exam Way: | Online web-proctored exam |
| Pre Condition: | Familiarity with IT service management processes and ITIL is recommended. |
| Official Syllabus URL: | https://www.devopsinstitute.com/certifications/certified-agile-service-manager/ |
Peoplecert CASM Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Process Design and Improvement | - Continuous Improvement
|
| Topic 2: Adapting Agile Thinking | - Applying Agile in Organizations
|
| Topic 3: Agile Concepts and Practices | - Agile Frameworks
|
| Topic 4: Agile Service Management Technologies | - Technology Alignment
|
| Topic 5: Agile Service Management | - Agile Service Management Fundamentals
|
| Topic 6: Scrum Roles and Events | - Scrum Roles
|
| Topic 7: Agile Service Management Artifacts | - Backlogs and Increments
|
Answers Every CASM Candidate Should Read First
The Peoplecert Certified Agile Service Manager V2.1 exam is the official PeopleCert test registered under exam code CASM. Passing it earns you the PeopleCert DevOps certification, a credential at the Intermediate level. It is also linked to the related certification: DevOps Institute Certified Agile Service Manager. PeopleCert exams are valued because they test job-ready skills, so a passing score here carries real weight on a resume.
The Peoplecert Certified Agile Service Manager V2.1 exam includes 40 questions to be completed within 60 minutes. Do the pacing math before exam day: with that many items on the clock, you need a steady rhythm and the discipline to flag a hard question and move on instead of stalling. Two or three full timed sessions with the ActualCollection test engine will show you exactly what that pace feels like, so time pressure stops being a factor on the real day.
Familiarity with IT service management processes and ITIL is recommended.
Eligibility rules do change from time to time, so confirm the current requirements before you register on the official exam page.
Yes. ActualCollection offers a free PDF demo of the Peoplecert Certified Agile Service Manager V2.1 material so you can judge the question quality and format before spending anything. After purchase, your license includes 365 days of free updates, and if you want to keep receiving updates after that period, renewals are available at a 50% discount.
If you take the Peoplecert Certified Agile Service Manager V2.1 exam within 60 days of your purchase and do not pass, ActualCollection backs you with a 100% money-back guarantee. The claim must match the exam your product covers: attempts taken within 3 days of purchase are not eligible (that is too little preparation time), and neither are downloaded-but-unused products, free materials, or expired orders. The candidate name must match the payer name, and you need to submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer not to refund? You can swap instead and receive two other exam products of equal value for free while keeping the update service on your original purchase.
Delivery itself is instant: your files are downloadable right away and emailed to you within one minute of payment. If nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you may install the software on.
The official Peoplecert Certified Agile Service Manager V2.1 syllabus is organized into 7 domains. Key areas include Process Design and Improvement, Agile Service Management Artifacts, and Agile Service Management Technologies. The complete, up-to-date topic list appears in the exam topics section above; work through it line by line and flag anything you cannot yet explain in your own words.
Peoplecert Certified Agile Service Manager V2.1 Sample Questions:
Which statement about Agile is INCORRECT?
Agile is:
- A. A methodology
- B. Brought to life via frameworks, standards, and processes
- C. Applicable beyond software development
- D. A set of guiding values and principles
Correct Answer: A 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).
An organization is currently managing some very complex projects and is struggling to keep team members properly focused so they deliver results on time. Which of the following could BEST help the teams focus on immediate needs and get more done?
- A. Lean
- B. ITIL
- C. DevOps
- D. Scrum
Correct Answer: D 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).
Who should select the automation tools to do a job?
- A. Site Reliability Engineer
- B. Agile Practice Owner
- C. Those with the most knowledge of the job
- D. The Agile Service Management Team
Correct Answer: C 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).
Which is NOT an ITIL Guiding Principle?
- A. Understand and increase the flow of work
- B. Collaborate and promote visibility
- C. Start where you are
- D. Progress iteratively with feedback
Correct Answer: A 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).
A team is working on a Sprint. A stakeholder requests that additional work be added to the Sprint Backlog. Who can approve or reject that request?
- A. The Agile Practice Owner
- B. The Team
- C. The Agile Service Manager
- D. The Product Owner
Correct Answer: D 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).






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