From a free demo to 365 days of updates and a clearly stated refund policy, ActualCollection covers every step of your ServiceNow Certified Implementation Specialist - Platform Analytics preparation in one place. Thousands of candidates in 2026 start their CIS-PA journey right here.
ServiceNow CIS-PA Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist – Platform Analytics |
| Exam Number: | CIS-PA |
| Passing Score: | 70% |
| Real Exam Qty: | Approximately 60 |
| Certificate Validity Period: | Requires ongoing maintenance via ServiceNow certification delta exams (periodic renewal) |
| Exam Price: | USD 300 |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple choice, Proctored online exam, Multiple select |
| Available Languages: | English |
| Related Certifications: | ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist – Performance Analytics |
| Recommended Training: | ServiceNow Performance Analytics Training (Now Learning) |
| Exam Registration: | Now Learning (Training & Exam Registration) ServiceNow Certification Portal |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored exam delivered via ServiceNow-approved proctoring platform (e.g., Kryterion Webassessor) |
| Pre Condition: | ServiceNow Certified System Administrator (CSA) or equivalent platform experience is recommended |
| Official Syllabus URL: | https://www.servicenow.com/services/certification.html |
ServiceNow CIS-PA Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Administration and Implementation | - Security and access control
|
| Goals and Thresholds | - Target setting and tracking
|
| Dashboards and Widgets | - Performance Analytics dashboards
|
| Performance Analytics Fundamentals | - Key concepts of Performance Analytics
|
| Indicators and Data Sources | - Indicator configuration
|
Answers Every CIS-PA Candidate Should Read First
The ServiceNow Certified Implementation Specialist - Platform Analytics exam is the official ServiceNow test registered under exam code CIS-PA. Passing it earns you the ServiceNow Certified Implementation Specialist – Platform Analytics (CIS-PA) certification, a credential at the Professional level. It is also linked to the related certifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist – Performance Analytics. ServiceNow exams are valued because they test job-ready skills, so a passing score here carries real weight on a resume.
The ServiceNow Certified Implementation Specialist - Platform Analytics exam includes Approximately 60 questions to be completed within 90 minutes. Do the pacing math before exam day: with that many items on the clock, you need a steady rhythm and the discipline to flag a hard question and move on instead of stalling. Two or three full timed sessions with the ActualCollection test engine will show you exactly what that pace feels like, so time pressure stops being a factor on the real day.
To pass the ServiceNow Certified Implementation Specialist - Platform Analytics exam you need 70%, and the official registration fee is USD 300. A retake is not discounted: a failed attempt means paying the full USD 300 again, so treat your first sitting as the expensive one. A sensible rule is to book your seat only after you are scoring comfortably above the passing mark on the ActualCollection practice tests, not just squeaking past it once.
ServiceNow Certified System Administrator (CSA) or equivalent platform experience is recommended
Eligibility rules do change from time to time, so confirm the current requirements before you register on the official exam page.
Registration for the ServiceNow Certified Implementation Specialist - Platform Analytics exam goes through the official channels below.
As for the delivery format, the exam is taken Online proctored exam delivered via ServiceNow-approved proctoring platform (e.g., Kryterion Webassessor).
ServiceNow points candidates toward the following training options for ServiceNow Certified Implementation Specialist - Platform Analytics.
Course work builds the foundation; question practice makes it stick. The 62 practice questions in the ActualCollection CIS-PA package let you rehearse each topic under exam-style pressure before the real thing.
Yes. ActualCollection offers a free PDF demo of the ServiceNow Certified Implementation Specialist - Platform Analytics material so you can judge the question quality and format before spending anything. After purchase, your license includes 365 days of free updates, and if you want to keep receiving updates after that period, renewals are available at a 50% discount.
If you take the ServiceNow Certified Implementation Specialist - Platform Analytics exam within 60 days of your purchase and do not pass, ActualCollection backs you with a 100% money-back guarantee. The claim must match the exam your product covers: attempts taken within 3 days of purchase are not eligible (that is too little preparation time), and neither are downloaded-but-unused products, free materials, or expired orders. The candidate name must match the payer name, and you need to submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer not to refund? You can swap instead and receive two other exam products of equal value for free while keeping the update service on your original purchase.
Delivery itself is instant: your files are downloadable right away and emailed to you within one minute of payment. If nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you may install the software on.
The official ServiceNow Certified Implementation Specialist - Platform Analytics syllabus is organized into 5 domains. Key areas include Dashboards and Widgets, Administration and Implementation, and Indicators and Data Sources. The complete, up-to-date topic list appears in the exam topics section above; work through it line by line and flag anything you cannot yet explain in your own words.
ServiceNow Certified Implementation Specialist - Platform Analytics Sample Questions:
Question 1
When using aBucket Groupas a Breakdown Source, which is the required Breakdown SourceFacts table?
A. Bucket Group [pa_bucket_groups]
B. The Indicator Facts table
C. Choice [sys_choice]
D. Bucket [pa_buckets]
Question 2
What configuration setting should be used to run aHistorical Collection Job?
A. Monthly
B. Daily
C. Once or On Demand
D. Weekly
Question 3
Which feature in Platform Analytics enables the sharing of visualizations on any dashboard?
A. The pa_kpi_signals_admin role
B. Dashboard Sharing
C. The report_admin role
D. Visualization Library
Question 4
What is the default aggregation for the Metric tile in a Data Visualization?
A. SUM
B. COUNT
C. AVERAGE
D. MIN
Question 5
Which data is loaded when you view aPerformance Analytics Dashboard?
A. Only widgets configured on the current tab
B. Only the widgets shown by the current view rule
C. Only widgets configured on the current tab that are visible without scrolling
D. All widgets on all dashboard tabs
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: D | Question 4 Answer: B | Question 5 Answer: A |






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