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IBM Tivoli Automation Sales Mastery Test v4 Sample Questions:

1. From the IDC study at 2009, what are the benefits of implementing a consolidated operations solution in the organization?

A) Both B & D
B) Improve customer satisfaction by 20%
C) Reduce Expenses by 70%
D) Reduce labor cost by 60%
E) Speed up the service delivery by 37%

2. What are the types of configurations that can be included on a solution for monitoring Microsoft applications?

A) Tivoli Compliance Insight Manager and Tivoli Network Management.
B) Both A & B
C) Monitoring for OS Microsoft and Tivoli Monitoring.
D) Microsoft Entry Pricing, Heterogeneous Agentless Pricing and Advanced Pricing.
E) Tivoli Security and Identity Management.

3. TSAM (Tivoli Service Automation Manager) is part of what other solution set?

A) TBSM
B) Omnibus
C) All of the above.
D) CloudBurst and ISDM

Solutions: