Short on time before your 100-890 exam date? The Cisco Supporting Cisco Collaboration Devices question set from ActualCollection packs 62 practice questions into a format you can work through whenever a spare hour shows up. In 2026, plenty of busy professionals fit their prep into lunch breaks and commutes, and this material is built for exactly that.
Cisco 100-890 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Supporting Cisco Collaboration Devices (CLTECH 100-890) |
| Exam Number: | 100-890 |
| Exam Price: | $125 USD (may vary by region) |
| Certificate Validity Period: | 3 years |
| Exam Duration: | 50 minutes |
| Related Certifications: | Cisco Certified Support Technician (CCST) Cybersecurity Cisco Certified Support Technician (CCST) Networking |
| Exam Format: | Simulation-based questions, Multiple answer, Multiple choice |
| Real Exam Qty: | 40-50 |
| Available Languages: | English |
| Recommended Training: | Cisco Certified Support Technician (CCST) Collaboration Training |
| Exam Registration: | Cisco Certification Exams Registration (Pearson VUE) |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or onsite testing via Pearson VUE |
| Pre Condition: | No formal prerequisites recommended; basic networking and IP telephony knowledge is helpful. |
| Official Syllabus URL: | https://www.cisco.com/site/us/en/learn/training-certifications/certifications/cisco-certified-support-technician-collaboration.html |
Cisco 100-890 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Cisco Collaboration Platforms | - Cisco Webex services overview - Cloud vs on-prem collaboration architecture basics - Calling and meeting features |
| Collaboration Devices and Endpoints | - Device registration and provisioning concepts - Cisco IP phones and collaboration endpoints overview - Device setup and basic configuration |
| Troubleshooting Collaboration Devices | - Audio/video quality troubleshooting - Common endpoint issues - Connectivity and registration issues |
| Basic Networking for Collaboration | - IP addressing and subnetting fundamentals - Network connectivity and troubleshooting basics - SIP and VoIP fundamentals |
Answers Every 100-890 Candidate Should Read First
The Cisco Supporting Cisco Collaboration Devices exam is the official Cisco test registered under exam code 100-890. Passing it earns you the Cisco Certified Support Technician (CCST) Collaboration certification, a credential at the Associate level. It is also linked to the related certifications: Cisco Certified Support Technician (CCST) Networking, Cisco Certified Support Technician (CCST) Cybersecurity. Cisco exams are valued because they test job-ready skills, so a passing score here carries real weight on a resume.
The Cisco Supporting Cisco Collaboration Devices exam includes 40-50 questions to be completed within 50 minutes. Do the pacing math before exam day: with that many items on the clock, you need a steady rhythm and the discipline to flag a hard question and move on instead of stalling. Two or three full timed sessions with the ActualCollection test engine will show you exactly what that pace feels like, so time pressure stops being a factor on the real day.
No formal prerequisites recommended; basic networking and IP telephony knowledge is helpful.
Eligibility rules do change from time to time, so confirm the current requirements before you register on the official exam page.
Registration for the Cisco Supporting Cisco Collaboration Devices exam goes through the official channels below.
As for the delivery format, the exam is taken Online proctored or onsite testing via Pearson VUE.
Cisco points candidates toward the following training options for Cisco Supporting Cisco Collaboration Devices.
Course work builds the foundation; question practice makes it stick. The 62 practice questions in the ActualCollection 100-890 package let you rehearse each topic under exam-style pressure before the real thing.
Yes. ActualCollection offers a free PDF demo of the Cisco Supporting Cisco Collaboration Devices material so you can judge the question quality and format before spending anything. After purchase, your license includes 365 days of free updates, and if you want to keep receiving updates after that period, renewals are available at a 50% discount.
If you take the Cisco Supporting Cisco Collaboration Devices exam within 60 days of your purchase and do not pass, ActualCollection backs you with a 100% money-back guarantee. The claim must match the exam your product covers: attempts taken within 3 days of purchase are not eligible (that is too little preparation time), and neither are downloaded-but-unused products, free materials, or expired orders. The candidate name must match the payer name, and you need to submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer not to refund? You can swap instead and receive two other exam products of equal value for free while keeping the update service on your original purchase.
Delivery itself is instant: your files are downloadable right away and emailed to you within one minute of payment. If nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you may install the software on.
The official Cisco Supporting Cisco Collaboration Devices syllabus is organized into 4 domains. Key areas include Collaboration Devices and Endpoints, Troubleshooting Collaboration Devices, and Basic Networking for Collaboration. The complete, up-to-date topic list appears in the exam topics section above; work through it line by line and flag anything you cannot yet explain in your own words.
Cisco Supporting Cisco Collaboration Devices Sample Questions:
Which two services are provided in a cloud deployment? (Choose two.)
- A. Telepresence 3
- B. meeting services
- C. phone devices
- D. video devices
- E. messaging services
Correct Answer: B,E 🗳️
Which two protocols are peer-to-peer signaling protocols where the end devices contain the intelligence to initiate and terminate calls and interpret call control messages? (Choose two )
- A. MGCP
- B. H.248
- C. SIP
- D. H.323
- E. SCCP
Correct Answer: C,D 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).
Which Collaboration Room system requires another device to make audio or video calls?
- A. Cisco Webex Room Kit Pro
- B. Cisco Webex Room Kit Mini
- C. Cisco Webex Room Kit
- D. Cisco Webex Room Kit Plus
- E. Cisco Webex Room USB
Correct Answer: E 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).
From which network service does a Cisco IP phone request the configuration file during the bootup process?
- A. DHCP server
- B. TFTP server
- C. Cisco Catalyst switch
- D. Cisco Unified Communications Manager
- E. Phone's local default configuration in the flash memory is used
Correct Answer: B 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).
Which two devices can provide a Cisco IP phone the network connection and power necessary for the phone to function in the IP telephony network? (Choose two )
- A. Cisco Voice Gateway PoE port
- B. Cisco Catalyst PoE switch
- C. Cisco Unified Communications Manager PoE port
- D. Cisco TelePresence codec
- E. IP phone power adapter with Ethernet port
Correct Answer: A,B 🗳️






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