Not sure the Citrix XenApp 6.5 Administration question bank is right for you? Download the free PDF demo from ActualCollection, check the quality of the 1Y0-A20 practice questions yourself, and only then decide.
Citrix 1Y0-A20 Exam Overview:
| Certification Vendor: | Citrix |
|---|---|
| Exam Name: | Citrix XenApp 6.5 Administration |
| Exam Number: | 1Y0-A20 |
| Certificate Validity Period: | Historically valid while certification program remained active; this exam has been retired |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Exam Price: | USD 200 |
| Related Certifications: | Citrix Certified Administrator (CCA) for Citrix XenApp 6.5 |
| Available Languages: | Japanese, English |
| Passing Score: | Approximately 62% (official value may vary by exam version) |
| Real Exam Qty: | 64-70 |
| Sample Questions: | ![]() |
| Exam Way: | Pearson VUE testing centers and, where available during the program lifecycle, online proctored delivery. |
| Pre Condition: | No mandatory prerequisite exam. Citrix recommended hands-on experience with Windows Server, Active Directory, and XenApp 6.5 administration. |
| Official Syllabus URL: | https://www.citrix.com/training-and-certifications/ |
Citrix 1Y0-A20 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Policies and Profiles | 20% | - Policy configuration
|
| Topic 2: Installing and Configuring XenApp 6.5 | 15% | - Installing XenApp components
|
| Topic 3: Publishing Applications and Content | 20% | - Managing published resources
|
| Topic 4: Printing and Resource Management | 10% | - Printer administration
|
| Topic 5: Managing User Access | 15% | - User and policy administration
|
| Topic 6: Monitoring, Maintenance, and Troubleshooting | 20% | - Farm administration
|
Answers Every 1Y0-A20 Candidate Should Read First
The Citrix XenApp 6.5 Administration exam is the official Citrix test registered under exam code 1Y0-A20. Passing it earns you the CCA certification, a credential at the Associate level. It is also linked to the related certification: Citrix Certified Administrator (CCA) for Citrix XenApp 6.5. Citrix exams are valued because they test job-ready skills, so a passing score here carries real weight on a resume.
The Citrix XenApp 6.5 Administration exam includes 64-70 questions to be completed within 90 minutes. Do the pacing math before exam day: with that many items on the clock, you need a steady rhythm and the discipline to flag a hard question and move on instead of stalling. Two or three full timed sessions with the ActualCollection test engine will show you exactly what that pace feels like, so time pressure stops being a factor on the real day.
To pass the Citrix XenApp 6.5 Administration exam you need Approximately 62% (official value may vary by exam version), and the official registration fee is USD 200. A retake is not discounted: a failed attempt means paying the full USD 200 again, so treat your first sitting as the expensive one. A sensible rule is to book your seat only after you are scoring comfortably above the passing mark on the ActualCollection practice tests, not just squeaking past it once.
No mandatory prerequisite exam. Citrix recommended hands-on experience with Windows Server, Active Directory, and XenApp 6.5 administration.
Eligibility rules do change from time to time, so confirm the current requirements before you register on the official exam page.
Yes. ActualCollection offers a free PDF demo of the Citrix XenApp 6.5 Administration material so you can judge the question quality and format before spending anything. After purchase, your license includes 365 days of free updates, and if you want to keep receiving updates after that period, renewals are available at a 50% discount.
If you take the Citrix XenApp 6.5 Administration exam within 60 days of your purchase and do not pass, ActualCollection backs you with a 100% money-back guarantee. The claim must match the exam your product covers: attempts taken within 3 days of purchase are not eligible (that is too little preparation time), and neither are downloaded-but-unused products, free materials, or expired orders. The candidate name must match the payer name, and you need to submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer not to refund? You can swap instead and receive two other exam products of equal value for free while keeping the update service on your original purchase.
Delivery itself is instant: your files are downloadable right away and emailed to you within one minute of payment. If nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you may install the software on.
The official Citrix XenApp 6.5 Administration syllabus is organized into 6 domains. Key areas include Policies and Profiles (20%), Monitoring, Maintenance, and Troubleshooting (20%), and Installing and Configuring XenApp 6.5 (15%). The complete, up-to-date topic list appears in the exam topics section above; work through it line by line and flag anything you cannot yet explain in your own words.
Citrix XenApp 6.5 Administration Sample Questions:
Question 1
Scenario: A server farm has three policies applied with the User filter.
Policy A (priority 1) allows domain users to access network, client and removable drives. No other settings are configured.
Policy B (priority 2) allows domain users to access optical drives. No other settings are configured.
Policy C (priority 3) denies domain users access to client and removable drives. No other settings are configured.
Which drives will be available to domain users in the environment?
A. Network, client and removable drives
B. No drives
C. Network, client, removable and optical drives
D. Optical drives
E. Network and optical drives
Question 2
For change management reasons, a XenApp administrator has been tasked with reviewing log configuration changes made to the XenApp farm.
Click the 'Exhibit' button to view a screenshot of the AppCenter.
Where would the administrator access this data?
A. Server node in the AppCenter choosing the Information tab
B. Farm node in the AppCenter choosing the Information tab
C. Farm node in the AppCenter choosing the History node
D. Event Viewer in the operating system under the System node
Question 3
When using the Gateway Direct secure access method in the Web Interface, the XenApp administrator must provide the ___________ of the Access Gateway server. (Choose the correct option to complete the sentence.)
A. Fully Qualified Domain Name (FQDN)
B. IP address
C. NetBIOS name
D. SSL certificate
Question 4
Scenario: An administrator supports a XenApp farm consisting of 30 servers. Servers are physical and should be fitted with the same hardware. Users are connecting to the servers using a published desktop. Some users complain that applications sometimes become slow and unresponsive. Users are spread evenly across all servers. The administrator looks in the AppCenter and discovers that the complaining users are all on the same five servers. After examining the five servers, the administrator discovers that they all are memory-swapping.
Which next step should the administrator take to troubleshoot this issue?
A. Use Performance Monitor to investigate queue length on disc.
B. Check the servers for hardware discrepancies.
C. Create a Computer policy that enables Memory Optimization.
D. Use Process Monitor to investigate file usage.
Question 5
Scenario: An administrator is creating a new XenApp farm. The farm will use hosted applications and applications streamed using Microsoft App-V technology. Both Microsoft Windows and Apple OS X computers are in use in the environment. Management requires an automated process to deliver all necessary clients and plug-ins.
Which two components should the administrator use to automate the process of delivering and updating client plug-ins? (Choose two.)
A. Citrix Merchandising Server
B. Apple Enterprise Management Software
C. Citrix Receiver Updater
D. Microsoft System Center Configuration Manager
E. Microsoft Group Policy
Solutions:
| Question 1 Answer: C | Question 2 Answer: C | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: A,C |






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