Failing the 70-623 exam means paying the registration fee all over again, and those fees add up fast. Candidates in 2026 use the Microsoft Pro:Microsoft Desktop Support Consumer practice questions at ActualCollection to walk into the test already knowing what the real thing feels like.
Microsoft 70-623 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | TS: Microsoft Desktop Support: Consumer |
| Exam Number: | 70-623 |
| Passing Score: | 700 (out of 1000) |
| Exam Price: | USD $125 (historical pricing, may vary by region) |
| Certificate Validity Period: | Retired (no longer available) |
| Real Exam Qty: | Approximately 40–60 |
| Available Languages: | English |
| Exam Format: | Multiple choice, Case studies |
| Exam Duration: | 120 minutes |
| Related Certifications: | 70-620 Windows Vista, Configuring |
| Recommended Training: | Microsoft Learn (Legacy Windows Vista / Desktop Support materials) |
| Exam Registration: | Microsoft Certification Exam Registration (Legacy) |
| Sample Questions: |  |
| Exam Way: | Delivered via Pearson VUE testing centers (historical; exam is now retired) |
| Pre Condition: | Recommended knowledge of Windows Vista operating system; suggested prior completion of 70-620 (Windows Vista, Configuring) or equivalent experience. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/70-623/ |
Microsoft 70-623 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Desktop Support Fundamentals | - Windows Vista Consumer Environment
|
| Topic 2: Networking and Connectivity | - Home and Small Office Networking
|
| Topic 3: System Troubleshooting | - Operating System Issues
|
| Topic 4: Software and Application Support | - Application Installation and Configuration
|
Answers Every 70-623 Candidate Should Read First
The Microsoft Pro:Microsoft Desktop Support Consumer exam is the official Microsoft test registered under exam code 70-623. Passing it earns you the Microsoft Certified Desktop Support Technician (MCDST) (legacy) certification, a credential at the Associate level. It is also linked to the related certification: 70-620 Windows Vista, Configuring. Microsoft exams are valued because they test job-ready skills, so a passing score here carries real weight on a resume.
The Microsoft Pro:Microsoft Desktop Support Consumer exam includes Approximately 40–60 questions to be completed within 120 minutes. Do the pacing math before exam day: with that many items on the clock, you need a steady rhythm and the discipline to flag a hard question and move on instead of stalling. Two or three full timed sessions with the ActualCollection test engine will show you exactly what that pace feels like, so time pressure stops being a factor on the real day.
To pass the Microsoft Pro:Microsoft Desktop Support Consumer exam you need 700 (out of 1000), and the official registration fee is USD $125 (historical pricing, may vary by region). A retake is not discounted: a failed attempt means paying the full USD $125 (historical pricing, may vary by region) again, so treat your first sitting as the expensive one. A sensible rule is to book your seat only after you are scoring comfortably above the passing mark on the ActualCollection practice tests, not just squeaking past it once.
Recommended knowledge of Windows Vista operating system; suggested prior completion of 70-620 (Windows Vista, Configuring) or equivalent experience.
Eligibility rules do change from time to time, so confirm the current requirements before you register on the official exam page.
Registration for the Microsoft Pro:Microsoft Desktop Support Consumer exam goes through the official channels below.
As for the delivery format, the exam is taken Delivered via Pearson VUE testing centers (historical; exam is now retired).
Microsoft points candidates toward the following training options for Microsoft Pro:Microsoft Desktop Support Consumer.
Course work builds the foundation; question practice makes it stick. The 162 practice questions in the ActualCollection 70-623 package let you rehearse each topic under exam-style pressure before the real thing.
Yes. ActualCollection offers a free PDF demo of the Microsoft Pro:Microsoft Desktop Support Consumer material so you can judge the question quality and format before spending anything. After purchase, your license includes 365 days of free updates, and if you want to keep receiving updates after that period, renewals are available at a 50% discount.
If you take the Microsoft Pro:Microsoft Desktop Support Consumer exam within 60 days of your purchase and do not pass, ActualCollection backs you with a 100% money-back guarantee. The claim must match the exam your product covers: attempts taken within 3 days of purchase are not eligible (that is too little preparation time), and neither are downloaded-but-unused products, free materials, or expired orders. The candidate name must match the payer name, and you need to submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer not to refund? You can swap instead and receive two other exam products of equal value for free while keeping the update service on your original purchase.
Delivery itself is instant: your files are downloadable right away and emailed to you within one minute of payment. If nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you may install the software on.
The official Microsoft Pro:Microsoft Desktop Support Consumer syllabus is organized into 4 domains. Key areas include System Troubleshooting, Desktop Support Fundamentals, and Networking and Connectivity. The complete, up-to-date topic list appears in the exam topics section above; work through it line by line and flag anything you cannot yet explain in your own words.
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