Everyone studies differently, so ActualCollection offers the Cisco Business Edition 6000 for Account Managers (BE6KAM) prep material in three formats: a printable PDF, a desktop test engine for Windows, and an online test engine that runs in any browser. All three carry the same 33 practice questions.
Cisco 700-104 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Business Edition 6000 for Account Managers (BE6KAM) |
| Exam Number: | 700-104 |
| Related Certifications: | 700-105 Cisco Midsize Collaboration Solutions for Account Managers 700-101 Business Edition 6000 for Sales Engineers |
| Available Languages: | English |
| Exam Price: | 300 USD (est.) |
| Exam Format: | Multiple choice |
| Exam Duration: | 90 (est.) |
| Real Exam Qty: | 33 (typical) |
| Sample Questions: |  |
| Exam Way: | Computer-based test; self-administered online (non-proctored) per Cisco exam classifications |
| Official Syllabus URL: | https://www.cisco.com/c/en/us/learn/training-certifications/exams/list.html |
Cisco 700-104 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Market Trends and Business Imperatives | 15% | - BYOD Business Imperatives - Collaboration Market Trends |
| BE6000 Solution Components | 25% | - Client Packages and Applications - Customer Care Deployment Models - BE6000 Architecture and Virtualization |
| Investment Protection and Scalability | 10% | - Scalability Strategies |
| Collaboration Mechanisms and Organizational Management | 15% | - Management Pain Points - Organizational Collaboration Culture |
| Sales Cycle and Positioning | 15% | - Solution Mapping and Proposal - Upgrade and Objection Handling |
| Customer Needs and Business Value | 20% | - Customer Success and Satisfaction Strategies - Business Value Proposition - Customer Needs Assessment |
Answers Every 700-104 Candidate Should Read First
The Cisco Business Edition 6000 for Account Managers (BE6KAM) exam is the official Cisco test registered under exam code 700-104. Passing it earns you the Cisco Specialist certification, a credential at the Specialist level. It is also linked to the related certifications: 700-101 Business Edition 6000 for Sales Engineers, 700-105 Cisco Midsize Collaboration Solutions for Account Managers. Cisco exams are valued because they test job-ready skills, so a passing score here carries real weight on a resume.
The Cisco Business Edition 6000 for Account Managers (BE6KAM) exam includes 33 (typical) questions to be completed within 90 (est.). Do the pacing math before exam day: with that many items on the clock, you need a steady rhythm and the discipline to flag a hard question and move on instead of stalling. Two or three full timed sessions with the ActualCollection test engine will show you exactly what that pace feels like, so time pressure stops being a factor on the real day.
Yes. ActualCollection offers a free PDF demo of the Cisco Business Edition 6000 for Account Managers (BE6KAM) material so you can judge the question quality and format before spending anything. After purchase, your license includes 365 days of free updates, and if you want to keep receiving updates after that period, renewals are available at a 50% discount.
If you take the Cisco Business Edition 6000 for Account Managers (BE6KAM) exam within 60 days of your purchase and do not pass, ActualCollection backs you with a 100% money-back guarantee. The claim must match the exam your product covers: attempts taken within 3 days of purchase are not eligible (that is too little preparation time), and neither are downloaded-but-unused products, free materials, or expired orders. The candidate name must match the payer name, and you need to submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer not to refund? You can swap instead and receive two other exam products of equal value for free while keeping the update service on your original purchase.
Delivery itself is instant: your files are downloadable right away and emailed to you within one minute of payment. If nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you may install the software on.
The official Cisco Business Edition 6000 for Account Managers (BE6KAM) syllabus is organized into 6 domains. Key areas include Investment Protection and Scalability (10%), Market Trends and Business Imperatives (15%), and Collaboration Mechanisms and Organizational Management (15%). The complete, up-to-date topic list appears in the exam topics section above; work through it line by line and flag anything you cannot yet explain in your own words.
Cisco Business Edition 6000 for Account Managers (BE6KAM) Sample Questions:
Which three collaboration mechanisms increase customer satisfaction? (Choose three.)
- A. ability to access customer data from any device, anywhere
- B. variety of customer communication channels
- C. attractive TV advertisements
- D. flexible, enhanced customer service processes
- E. frequent phone communication
- F. effective mail and email communication
Correct Answer: B,D,F 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).
Which application adds advanced video conferencing capabilities to Cisco Business Edition 6000?
- A. Cisco VCS
- B. Cisco Unity Connection
- C. Cisco Unified Communications Manager IM and Presence
- D. Cisco Unified Communications Manager
Correct Answer: A 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).
When selling a Cisco Business Edition 6000 solution to a customer that plans to upgrade from an old voice collaboration solution, which three of these are some of the key messages that you would need to present to the customer? (Choose three.)
- A. Adding additional collaboration applications can simply be done by adding additional Cisco UCS C-Series servers into the network.
- B. Cisco business Edition 6000 lowers collaboration solution costs and the costs of adding new users and functionalities.
- C. Cisco Business Edition 6000 brings all collaboration functionalities on one single server.
- D. Cisco Business Edition 6000 simplifies collaboration management by introducing a dedicated II team that is focused on only the collaboration solution.
- E. Cisco Business Edition 6000 reduces the risk of outdated technology and reduces dependency on service providers.
Correct Answer: B,C,E 🗳️
In the Cisco Business Edition 6000 sales cycle, mapping the solution and its business benefits to the business initiatives is of essential importance. Where in the sales cycle does this mapping typically occur?
- A. when gathering information about the buying center and customer vision and strategy
- B. when proposing the Cisco Business Edition 6000 solution
- C. when preparing the proposed Cisco Business Edition 6000 solution
- D. when identifying the potential customer risks
Correct Answer: B 🗳️
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