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Avaya 72201X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Troubleshooting and Maintenance | - System monitoring and performance analysis - Fault isolation and diagnostic tools |
| Topic 2: Session Manager | - Integration with enterprise telephony services - SIP routing and session handling |
| Topic 3: Messaging and Unified Communications | - UC application integration concepts - Voicemail and messaging integration |
| Topic 4: Avaya Aura Core Architecture | - System architecture and components overview - Core services and communication flows |
| Topic 5: System Manager | - System configuration and management - Security and user provisioning |
| Topic 6: Communication Manager | - User administration and endpoints - Call routing and feature configuration |
Avaya Aura® Core Components Support Certified Sample Questions:
When comparing two Remote Worker SIP clients, one is an Avaya Communicator soft client and the other is a
96X1SIP hardphone, which statement is true?
- A. Avaya Communicator registers with SM via SBCE whereas the 96X1SIP telephone registers with CM via SBCE.
- B. If required, Avaya Communicator and 96X1SIP clients will automatically upgrade themselves from software stored on the SBCE.
- C. Both Avaya Communicator and 96X1SIP clients register with SM via SBCE and receive their SIP Controller List by PPM download.
- D. The Avaya Communicator receives its SIP Controller List via 46xxsettings.txt file download, whereas the 96x1 receives its SIP Controller List by PPM download.
- E. Avaya Communicator registers with CM via SBCE whereas the 96X1SIP telephone registers with SM via SBCE.
Correct Answer: C 🗳️
Which three statements regarding Full and Half call model processing are true? (Choose three.)
- A. Avaya Aura Communication Manager (CM) configured as a Feature Server performs Full call model processing.
- B. Avaya Aura Session Manager (SM) always performs Half call model processing.
- C. Avaya Aura Session Manager (SM) always performs Full call model processing.
- D. Avaya Aura Communication Manager (CM) configured as an Evolution Server performs Full call model processing.
- E. CM performs Half call model processing when it acts as a SIP user agent.
- F. CM performs Full call model processing when it acts as a SIP registrar.
Correct Answer: A,B,E 🗳️
Which statements describe the 8D Troubleshooting Methodology? (Choose three.)
- A. It is eight steps that are only applicable to hardware issues.
- B. It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, prevention for the future.
- C. It is eight steps that used to guarantee systems are operational after an implementation.
- D. It is eight steps that ensure a faster time to resolution.
- E. It is eight steps that guarantee a logical way to isolate an issue.
- F. It is eight steps that define how to escalate third-party integration issues.
Correct Answer: B,D,E 🗳️
You notice that the Entity_Link between your Session Manager and Communication Manager is down.
From Communication Manager, which four commands can be used to verify the health of this SIP link?
(Choose four.)
- A. List trace station
- B. List network-interfaces
- C. statapp
- D. Display link-monitoring
- E. Status health
- F. Show entity-links
- G. Status signaling group
- H. Status trunk
Correct Answer: A,F,G,H 🗳️
In the Avaya Aura Core, which two modes can Communication Manager be deployed in?
- A. Feature Server
- B. Communication Server
- C. None of the above
- D. Evolution Server
- E. Call Server
- F. Hybrid Server
Correct Answer: A,D 🗳️
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