The Avaya Aura® Call Center Elite and Call Center Elite Multichannel Implementation exam is the official Avaya test registered under exam code 7391X. Passing it earns you the Avaya Aura certification, a credential at the Specialist level. It is also linked to the related certification: ACIS - Avaya Aura Call Center Elite. Avaya exams are valued because they test job-ready skills, so a passing score here carries real weight on a resume.

The Avaya Aura® Call Center Elite and Call Center Elite Multichannel Implementation exam includes 60-65 questions to be completed within 90 minutes. Do the pacing math before exam day: with that many items on the clock, you need a steady rhythm and the discipline to flag a hard question and move on instead of stalling. Two or three full timed sessions with the ActualCollection test engine will show you exactly what that pace feels like, so time pressure stops being a factor on the real day.

Recommended knowledge of Avaya Aura Communication Manager and Avaya Call Center technologies. No mandatory prerequisite exam identified.

Eligibility rules do change from time to time, so confirm the current requirements before you register.

Yes. ActualCollection offers a free PDF demo of the Avaya Aura® Call Center Elite and Call Center Elite Multichannel Implementation material so you can judge the question quality and format before spending anything. After purchase, your license includes 365 days of free updates, and if you want to keep receiving updates after that period, renewals are available at a 50% discount.

If you take the Avaya Aura® Call Center Elite and Call Center Elite Multichannel Implementation exam within 60 days of your purchase and do not pass, ActualCollection backs you with a 100% money-back guarantee. The claim must match the exam your product covers: attempts taken within 3 days of purchase are not eligible (that is too little preparation time), and neither are downloaded-but-unused products, free materials, or expired orders. The candidate name must match the payer name, and you need to submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer not to refund? You can swap instead and receive two other exam products of equal value for free while keeping the update service on your original purchase.

Delivery itself is instant: your files are downloadable right away and emailed to you within one minute of payment. If nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you may install the software on.

The official Avaya Aura® Call Center Elite and Call Center Elite Multichannel Implementation syllabus is organized into 8 domains. Key areas include Communication Manager Features, Avaya Aura Media Server and Announcements, and Network Routing. The complete, up-to-date topic list appears in the exam topics section above; work through it line by line and flag anything you cannot yet explain in your own words.