Reading notes is one thing; sitting a timed exam is another. The ActualCollection test engines recreate the pressure of the real Microsoft Lync 2013 Depth Support Engineer exam, so the 74-338 testing experience feels familiar long before you book your seat.
Microsoft 74-338 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Lync 2013 Depth Support Engineer Exam |
| Exam Number: | 74-338 |
| Real Exam Qty: | 40-60 (approx.) |
| Certificate Validity Period: | Retired (no longer active certification exam) |
| Passing Score: | 700 (scaled score) |
| Exam Duration: | 120 minutes |
| Exam Price: | USD 165 (varies by region) |
| Exam Format: | Case studies, Multiple choice, Scenario-based questions |
| Available Languages: | English |
| Related Certifications: | 70-336 Core Solutions of Microsoft Lync Server 2013 Microsoft Lync Server 2013 certification track 70-337 Enterprise Voice and Online Services with Microsoft Lync Server 2013 |
| Recommended Training: | Microsoft Lync Server 2013 Training Resources |
| Exam Registration: | Pearson VUE Exam Registration Microsoft Certification Portal |
| Sample Questions: | ![]() |
| Exam Way: | Computer-based exam delivered via Pearson VUE (onsite or online proctored where available at the time of availability). |
| Pre Condition: | Recommended: Experience with Microsoft Lync Server 2013 administration and prior completion of core Lync Server 2013 exams (e.g., 70-336, 70-337). |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/ |
Microsoft 74-338 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Client and User Experience Management | - User provisioning and policies
|
| Topic 2: Lync Server 2013 Architecture and Infrastructure | - Core server roles and topology design
|
| Topic 3: Monitoring, Troubleshooting, and Support | - Monitoring tools and logs
|
| Topic 4: Voice and Enterprise Communication Services | - Enterprise Voice configuration
|
Common Questions About the Microsoft Lync 2013 Depth Support Engineer Exam
The Microsoft Lync 2013 Depth Support Engineer exam is the official Microsoft test registered under exam code 74-338. Passing it earns you the Microsoft Certified Solutions Expert (MCSE): Communication / Lync Server 2013 (legacy) certification, a credential at the Professional level. It is also linked to the related certifications: Microsoft Lync Server 2013 certification track, 70-336 Core Solutions of Microsoft Lync Server 2013, 70-337 Enterprise Voice and Online Services with Microsoft Lync Server 2013. Microsoft exams are valued because they test job-ready skills, so a passing score here carries real weight on a resume.
The Microsoft Lync 2013 Depth Support Engineer exam includes 40-60 (approx.) questions to be completed within 120 minutes. Do the pacing math before exam day: with that many items on the clock, you need a steady rhythm and the discipline to flag a hard question and move on instead of stalling. Two or three full timed sessions with the ActualCollection test engine will show you exactly what that pace feels like, so time pressure stops being a factor on the real day.
To pass the Microsoft Lync 2013 Depth Support Engineer exam you need 700 (scaled score), and the official registration fee is USD 165 (varies by region). A retake is not discounted: a failed attempt means paying the full USD 165 (varies by region) again, so treat your first sitting as the expensive one. A sensible rule is to book your seat only after you are scoring comfortably above the passing mark on the ActualCollection practice tests, not just squeaking past it once.
Recommended: Experience with Microsoft Lync Server 2013 administration and prior completion of core Lync Server 2013 exams (e.g., 70-336, 70-337).
Eligibility rules do change from time to time, so confirm the current requirements before you register on the official exam page.
Registration for the Microsoft Lync 2013 Depth Support Engineer exam goes through the official channels below.
As for the delivery format, the exam is taken Computer-based exam delivered via Pearson VUE (onsite or online proctored where available at the time of availability)..
Microsoft points candidates toward the following training options for Microsoft Lync 2013 Depth Support Engineer.
Course work builds the foundation; question practice makes it stick. The 114 practice questions in the ActualCollection 74-338 package let you rehearse each topic under exam-style pressure before the real thing.
Yes. ActualCollection offers a free PDF demo of the Microsoft Lync 2013 Depth Support Engineer material so you can judge the question quality and format before spending anything. After purchase, your license includes 365 days of free updates, and if you want to keep receiving updates after that period, renewals are available at a 50% discount.
If you take the Microsoft Lync 2013 Depth Support Engineer exam within 60 days of your purchase and do not pass, ActualCollection backs you with a 100% money-back guarantee. The claim must match the exam your product covers: attempts taken within 3 days of purchase are not eligible (that is too little preparation time), and neither are downloaded-but-unused products, free materials, or expired orders. The candidate name must match the payer name, and you need to submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer not to refund? You can swap instead and receive two other exam products of equal value for free while keeping the update service on your original purchase.
Delivery itself is instant: your files are downloadable right away and emailed to you within one minute of payment. If nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you may install the software on.
The official Microsoft Lync 2013 Depth Support Engineer syllabus is organized into 4 domains. Key areas include Monitoring, Troubleshooting, and Support, Client and User Experience Management, and Voice and Enterprise Communication Services. The complete, up-to-date topic list appears in the exam topics section above; work through it line by line and flag anything you cannot yet explain in your own words.
Microsoft Lync 2013 Depth Support Engineer Sample Questions:
Question 1
You support a customer who administers Microsoft Lync Server 2013 Enterprise servers in his company. The pool named lync.contoso.com is configured with the session initiation protocol (SIP) domain contoso.com.
Users who are running Lync Mobile on their mobile devices report that when they attempt to retrieve calendar information, they receive an error that references a Microsoft Exchange Web Services connectivity issue. You need to ensure that users are able to receive calendar information from Lync Mobile devices. What should you do?
A. Reconfigure Dynamic Host Configuration Protocol (DHCP) option 120 to point to DC1.contoso.local.
B. Create the following service record in DNS: _lyncdiscover._ccp.contoso.com SRV Priority 0, weight 0, port 5061, Lync.contoso.com
C. Reconfigure Dynamic Host Configuration Protocol (DHCP) option 43 to point to EnterpriseCA.contoso.local.
D. Create the following host record in DNS: Autodiscover.contosc.com A 192,168.10.4
Question 2
DRAG DROP You support a customer who has an existing Microsoft Exchange 2010 with Microsoft Lync Server 2010 environment. Outlook Web Access displays presence from Lync 2010. The customer recently implemented Microsoft Lync Server 2013 and migrated all users to the new environment. The customer reports that presence is no longer available in OWA. You need to restore presence in OWA. Which cmdlet should you run on each server or servers? (To answer, drag the appropriate cmdlet or cmdlets to the correct server or servers. Each cmdlet may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)
Question 3
DRAG DROP You administer Microsoft Lync Server 2013 servers in your customer's company network. All network computers are members of an Active Directory Domain Services (AD DS) domain that is operating in Windows Server 2008 domain functional mode. Client computers have various versions of Office Communicator R2 and the Lync client installed. You enable Lync Server 2013 enhanced presence privacy mode. Several users inform you that their presence and contact information is available to users who have not been authorized to view it. You need to prevent non-authorized users from accessing the personal information of other users. You also need to continue providing Lync access to all users. Which three actions should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)
Question 4
HOTSPOT You support Microsoft Lync Server 2013 servers in your customer's company network. You plan to configure Extensible Messaging and Presence Protocol (XMPP) federation with an instant messaging partner. The XMPP federated partner supports only:
-Unencrypted Transmission Control Protocol (TCP) connections for server-to-server XMPP federation and -Server Dialback for identity verification.
You need to configure the negotiation settings for the XMPP federated partner.
Which options should you configure for each negotiation method? (To answer,
configure the appropriate options in the dialog box in the answer area.)

Question 5
DRAG DROP You support Microsoft Lync Server 2013 servers for an international company. You enable the Enhanced 9-1-1 (E9-1-1) emergency notification feature for users in a New York office. The users report that Lync prompts them to enter a location. You need to configure Lync to populate location information automatically. Which three steps should you perform in sequence? To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.
Solutions:
| Question 1 Answer: D | Question 2 Answer: Only visible for members | Question 3 Answer: Only visible for members | Question 4 Answer: Only visible for members | Question 5 Answer: Only visible for members |






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