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Apple 9L0-066 Exam Syllabus Topics:

Apple OS X Yosemite Troubleshooting Sample Questions:

1. Lucy, the Family Organizer, has turned off Family Sharing. Which group purchases do previous group members still have access to?

A) Purchases that each member paid for themselves with gift or store credit, and purchases they initiated can be accessed.
B) All group member purchases can still be accessed.
C) Only free purchases can be accessed.
D) All content can be accessed because previous group members are instantly charged for all purchase.
E) No content downloaded while part of a family group can be accessed

2. A MacBook Pro with OS X installed is unresponsive after login. Your customer would like to search online Apple Support articles about this issue. How can she quickly accomplish this task?

A) She must first install OS X on an external disk, then use Safari to search Apple Support articles.
B) In order to use Safari, the customer will have to restore the hard disk from a Time backup.
C) Startup from OS X Recovery and choose the Get Help Online option.
D) Startup from an OS X Install DVD and choose the Get Help Online option

3. William is managing systems running OS X at his company. He is distributing a PNG file that is to be used on these company systems as the desktop picture whenever a user logs in. The picture needs to be available to all user accounts set up on each system. In which of the following folders would the PNG file need to be stored on each system?

A) /System/Library/Desktop Pictures
B) -/Library/Desktop Pictures
C) /System/Desktop Pictures
D) /Library/Desktop Pictures

4. Stacey states that the light on her recently purchased Apple Wireless Keyboard continuously blinks. Which of the following best describes the issue?

A) The keyboard has low battery and the batteries need to be replaced.
B) The blinking indicates the keyboard is paired to another device.
C) The keyboard is out of range and needs to be moved closer to the device it is paired with.
D) The keyboard is turned on and ready to be paired with her computer.

5. Which of the following is the correct definition of a router?

A) A router is any computer, printer, or other electronic device that could potentially communicate with another device over the network.
B) A router is the physical layout of the cables and devices on a network.
C) A router connects networks together isolating traffic within each network.
D) A router allows one computer or device to make requests on behalf of another over a network.

Solutions: