From a free demo to 365 days of updates and a clearly stated refund policy, ActualCollection covers every step of your Genesys Cloud CX: Developer Certification preparation in one place. Thousands of candidates in 2026 start their GCX-GCD journey right here.
Genesys GCX-GCD Exam Overview:
| Certification Vendor: | Genesys |
|---|---|
| Exam Name: | Genesys Cloud CX: Developer Certification Exam |
| Exam Number: | GCX-GCD |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 55 |
| Exam Duration: | 120 minutes |
| Exam Format: | Multiple Choice, True/False, Multiple Select |
| Available Languages: | English |
| Related Certifications: | Genesys Cloud CX: Architect Certification Genesys Cloud CX: Administrator Certification |
| Passing Score: | 65% |
| Exam Price: | $580 USD |
| Recommended Training: | Genesys Cloud API Fundamentals Course Genesys Cloud CX Developer Learning Path |
| Exam Registration: | Register via Kryterion Webassessor |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | Basic knowledge of Genesys Cloud CX platform, familiarity with REST APIs, JSON, and software development concepts; no mandatory prerequisite exams |
| Official Syllabus URL: | https://www.genesys.com/en-us/training-certification/certification/cloud-cx-developer |
Genesys GCX-GCD Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Platform Implementation & Collaboration | 25% | - Collaborate, Communicate and configuration settings - Recording management, storage and retrieval options - Feature deployment, environment setup and integration basics |
| Genesys Cloud CX APIs & Development | 50% | - API design, usage best practices, limits and optimization - Authentication, OAuth, authorization and resource access - Conversations, users, notifications, chat and media APIs - SDK usage, custom integration and application development - Analytics, reporting, data retrieval and web services |
| Genesys Cloud CX Platform & Administration | 25% | - Architect, scripting, QM, WFM and outbound dialing basics - ACD, routing, supervisor tools and user management - Platform architecture, organizations, regions and data models - Roles, permissions, divisions and access control |
Common Questions About the Genesys Cloud CX: Developer Certification Exam
The Genesys Cloud CX: Developer Certification exam is the official Genesys test registered under exam code GCX-GCD. Passing it earns you the Genesys Cloud CX: Developer Certification certification, a credential at the Professional level. It is also linked to the related certifications: Genesys Cloud CX: Administrator Certification, Genesys Cloud CX: Architect Certification. Genesys exams are valued because they test job-ready skills, so a passing score here carries real weight on a resume.
The Genesys Cloud CX: Developer Certification exam includes 55 questions to be completed within 120 minutes. Do the pacing math before exam day: with that many items on the clock, you need a steady rhythm and the discipline to flag a hard question and move on instead of stalling. Two or three full timed sessions with the ActualCollection test engine will show you exactly what that pace feels like, so time pressure stops being a factor on the real day.
To pass the Genesys Cloud CX: Developer Certification exam you need 65%, and the official registration fee is $580 USD. A retake is not discounted: a failed attempt means paying the full $580 USD again, so treat your first sitting as the expensive one. A sensible rule is to book your seat only after you are scoring comfortably above the passing mark on the ActualCollection practice tests, not just squeaking past it once.
Basic knowledge of Genesys Cloud CX platform, familiarity with REST APIs, JSON, and software development concepts; no mandatory prerequisite exams
Eligibility rules do change from time to time, so confirm the current requirements before you register on the official exam page.
Registration for the Genesys Cloud CX: Developer Certification exam goes through the official channels below.
As for the delivery format, the exam is taken Online proctored or onsite testing center.
Genesys points candidates toward the following training options for Genesys Cloud CX: Developer Certification.
Course work builds the foundation; question practice makes it stick. The 78 practice questions in the ActualCollection GCX-GCD package let you rehearse each topic under exam-style pressure before the real thing.
Yes. ActualCollection offers a free PDF demo of the Genesys Cloud CX: Developer Certification material so you can judge the question quality and format before spending anything. After purchase, your license includes 365 days of free updates, and if you want to keep receiving updates after that period, renewals are available at a 50% discount.
If you take the Genesys Cloud CX: Developer Certification exam within 60 days of your purchase and do not pass, ActualCollection backs you with a 100% money-back guarantee. The claim must match the exam your product covers: attempts taken within 3 days of purchase are not eligible (that is too little preparation time), and neither are downloaded-but-unused products, free materials, or expired orders. The candidate name must match the payer name, and you need to submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer not to refund? You can swap instead and receive two other exam products of equal value for free while keeping the update service on your original purchase.
Delivery itself is instant: your files are downloadable right away and emailed to you within one minute of payment. If nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you may install the software on.
The official Genesys Cloud CX: Developer Certification syllabus is organized into 3 domains. Key areas include Platform Implementation & Collaboration (25%), Genesys Cloud CX Platform & Administration (25%), and Genesys Cloud CX APIs & Development (50%). The complete, up-to-date topic list appears in the exam topics section above; work through it line by line and flag anything you cannot yet explain in your own words.
Genesys Cloud CX: Developer Certification Sample Questions:
For updating a user in Genesys Cloud CX which HTTP method must be used?
- A. TRACE
- B. DELETE
- C. PATCH
- D. POST
Correct Answer: C 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).
If you don't pass the paging parameters while querying, the default page size is set to _____.
- A. 50
- B. 10
- C. 100
- D. 25
Correct Answer: D 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).
John Smith developed a Genesys Cloud CX web application that is currently being used successfully by thousands of agents in North America at Global Software Company Recently, Global Software Company decided to deploy the solution for its agents in Europe However, agents are not able to log in.
What is likely to be the cause?
- A. The OAuth client does not have the required scope.
- B. The Client ID has expired.
- C. The web app does not have an OAuth client created for that region.
- D. There is no client Secret associated to the OAuth client.
Correct Answer: C 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).
Which description best describes the goal of the following Analytics Request Body POST to /api/v2/analytics
/conversations/details/query?
- A. To get all email conversations with more than 15 minutes of Agent Handle Time for a specific queue in descending order.
- B. To get all email conversations with less than 15 minutes of Agent Handle Time for a specific queue in descending order.
- C. To get all email conversations with less than 15 minutes of Agent Handle Time for a specific queue in ascending order.
- D. To get all email conversations with more than 15 minutes of Agent Handle Time for a specific queue in ascending order.
Correct Answer: A 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).
Error 400 by Notification service means the channel has been idle for 24 hours.
- A. True
- B. False
Correct Answer: A 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).






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