The HP Imaging and Printing Sales Fundamentals exam has a reputation for tripping up even experienced candidates. Working through 63 realistic practice questions from ActualCollection exposes your weak spots before exam day does.
HP HP2-B102 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | HP Imaging and Printing Sales Fundamentals Exam |
| Exam Number: | HP2-B102 |
| Passing Score: | Not officially disclosed / Approx. 70% |
| Real Exam Qty: | 40 |
| Related Certifications: | HP Managed Print Specialist Sales HP ExpertONE Certification |
| Available Languages: | English, Japanese, Korean, Simplified Chinese |
| Exam Price: | $55 - $120 USD |
| Exam Format: | Multiple Choice |
| Certificate Validity Period: | 2 - 3 years |
| Exam Duration: | 60 minutes |
| Recommended Training: | HP Official Training & Learning Resources |
| Exam Registration: | HP Certification Portal Pearson VUE HP Exam Vouchers |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored / Web-based secure browser |
| Pre Condition: | No official prerequisites; 6 months sales experience recommended |
| Official Syllabus URL: | https://certificationportal.hp.com/ |
HP HP2-B102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solutions and Services | 25% | - HP managed print services (MPS) - Software tools and management utilities - Value-added services and support offerings |
| Industry Trends and Customer Needs | 20% | - Imaging and printing market trends - Customer business challenges and pain points - Identifying customer segments and requirements |
| HP Imaging and Printing Technologies & Products | 30% | - HP laser and inkjet printing technologies - HP supplies portfolio and cartridge technology - HP hardware and MFP solutions overview |
| Sales Process and Techniques | 25% | - Handling objections and competitive positioning - Consultative sales methodology - Upselling and cross-selling strategies |
Answers Every HP2-B102 Candidate Should Read First
The HP Imaging and Printing Sales Fundamentals exam is the official HP test registered under exam code HP2-B102. Passing it earns you the HP Sales Certified - Imaging and Printing Sales Fundamentals certification, a credential at the Fundamental / Entry level. It is also linked to the related certifications: HP Managed Print Specialist Sales, HP ExpertONE Certification. HP exams are valued because they test job-ready skills, so a passing score here carries real weight on a resume.
The HP Imaging and Printing Sales Fundamentals exam includes 40 questions to be completed within 60 minutes. Do the pacing math before exam day: with that many items on the clock, you need a steady rhythm and the discipline to flag a hard question and move on instead of stalling. Two or three full timed sessions with the ActualCollection test engine will show you exactly what that pace feels like, so time pressure stops being a factor on the real day.
To pass the HP Imaging and Printing Sales Fundamentals exam you need Not officially disclosed / Approx. 70%, and the official registration fee is $55 - $120 USD. A retake is not discounted: a failed attempt means paying the full $55 - $120 USD again, so treat your first sitting as the expensive one. A sensible rule is to book your seat only after you are scoring comfortably above the passing mark on the ActualCollection practice tests, not just squeaking past it once.
No official prerequisites; 6 months sales experience recommended
Eligibility rules do change from time to time, so confirm the current requirements before you register on the official exam page.
Registration for the HP Imaging and Printing Sales Fundamentals exam goes through the official channels below.
As for the delivery format, the exam is taken Online proctored / Web-based secure browser.
HP points candidates toward the following training options for HP Imaging and Printing Sales Fundamentals.
Course work builds the foundation; question practice makes it stick. The 63 practice questions in the ActualCollection HP2-B102 package let you rehearse each topic under exam-style pressure before the real thing.
Yes. ActualCollection offers a free PDF demo of the HP Imaging and Printing Sales Fundamentals material so you can judge the question quality and format before spending anything. After purchase, your license includes 365 days of free updates, and if you want to keep receiving updates after that period, renewals are available at a 50% discount.
If you take the HP Imaging and Printing Sales Fundamentals exam within 60 days of your purchase and do not pass, ActualCollection backs you with a 100% money-back guarantee. The claim must match the exam your product covers: attempts taken within 3 days of purchase are not eligible (that is too little preparation time), and neither are downloaded-but-unused products, free materials, or expired orders. The candidate name must match the payer name, and you need to submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer not to refund? You can swap instead and receive two other exam products of equal value for free while keeping the update service on your original purchase.
Delivery itself is instant: your files are downloadable right away and emailed to you within one minute of payment. If nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you may install the software on.
The official HP Imaging and Printing Sales Fundamentals syllabus is organized into 4 domains. Key areas include HP Imaging and Printing Technologies & Products (30%), Sales Process and Techniques (25%), and Solutions and Services (25%). The complete, up-to-date topic list appears in the exam topics section above; work through it line by line and flag anything you cannot yet explain in your own words.
HP Imaging and Printing Sales Fundamentals Sample Questions:
Which statement is true about the worldwide street price of imaging and printing devices?
- A. The price is staying the same.
- B. The price is going up
- C. The price is going down.
- D. The price is fluctuating.
Correct Answer: D 🗳️
What is an accurate description of HP OXP?
- A. Provides a consistent user experience with an intuitive user interface
- B. Has four layers: device, management, workflow, and service
- C. Increases the costs of installing partner solutions
- D. Limits the types of reports that HP Web Jetadmin can run
Correct Answer: A 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).
What is a function of the HP Universal Print Driver?
- A. Secures the printer from network hackers
- B. Automatically sends orders for HP Genuine Supplies
- C. Finds available printers and provides options to print to them
- D. Automatically finds printers on the internet
Correct Answer: C 🗳️
What are three of the six stages of the technology lifecycle? (Select three)
- A. Deployment
- B. Planning
- C. Purchasing
- D. Repair
- E. Assessment
- F. Procurement
- G. Evaluation
Correct Answer: B,E,G 🗳️
What is the color strategy known as piggybacking?
- A. working with the producer of a non-competing product to market a complementary product, such as the way fashion designers coordinate men's dress shirts and ties
- B. using complementary colors in marketing documents
- C. risking sure the colors overlap so they appear to be 'piggybacking" on each other
- D. using colors that appear next to each other on the color wheel
Correct Answer: B 🗳️






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