The Microsoft CRM 4.0 Customization and Configuration exam has a reputation for tripping up even experienced candidates. Working through 95 realistic practice questions from ActualCollection exposes your weak spots before exam day does.
Microsoft MB2-631 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | CRM 4.0 Customization and Configuration |
| Exam Number: | MB2-631 |
| Exam Format: | Multiple answer, Multiple choice |
| Passing Score: | 70% (700/1000 scaled) |
| Real Exam Qty: | 50 |
| Exam Price: | $150 USD (may vary by region) |
| Exam Duration: | 100 minutes |
| Available Languages: | English, Italian, Spanish, Russian, Simplified Chinese, Japanese, French |
| Certificate Validity Period: | Retired, no active validity |
| Related Certifications: | MB2-634: Extending Microsoft Dynamics CRM 4.0 MB2-632: CRM 4.0 Applications MB2-633: Installation and Deployment for Microsoft Dynamics CRM 4.0 |
| Recommended Training: | Microsoft Official Training for CRM 4.0 |
| Exam Registration: | Prometric Registration |
| Sample Questions: |  |
| Exam Way: | Proctored onsite at Prometric test centers |
| Pre Condition: | No mandatory prerequisites; recommended experience with Microsoft Dynamics CRM 4.0 |
| Official Syllabus URL: | https://social.technet.microsoft.com/wiki/contents/articles/11296.microsoft-dynamics-crm-2011-microsoft-certifications.aspx |
Microsoft MB2-631 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customizing Entities and Attributes | 32% | - Setting Entity Properties and Icons - Creating and Modifying Attributes - Renaming and Translating Labels - Creating and Modifying Custom Entities |
| Topic 2: Customizing Forms and Views | 12% | - Publishing Customizations - Arranging Fields and Tabs - Modifying and Creating Forms - Modifying and Creating Views |
| Topic 3: Configuring Your Deployment | 28% | - Configuring Language Packs - Configuring Security Roles and Access - Setting Organizational Settings - Managing Currency and Fiscal Settings - Managing Users and Teams - Configuring Business Units |
| Topic 4: Customizing Relationships and Mappings | 20% | - Entity Mapping and Field Mapping - 1:N and N:N Relationship Concepts - Creating and Configuring Relationships - Relationship Behavior and Cascading Rules |
| Topic 5: Maintaining Organizations | 8% | - Importing and Managing Organizations - Multi-Tenancy and Configuration Database - Managing Licenses and Server Settings |
Common Questions About the Microsoft CRM 4.0 Customization and Configuration Exam
The Microsoft CRM 4.0 Customization and Configuration exam is the official Microsoft test registered under exam code MB2-631. Passing it earns you the Microsoft Certified Business Management Solutions Specialist (MCBMSS), Microsoft Certified Business Management Solutions Professional (MCBMSP) certification, a credential at the Specialist / Professional level. It is also linked to the related certifications: MB2-632: CRM 4.0 Applications, MB2-634: Extending Microsoft Dynamics CRM 4.0, MB2-633: Installation and Deployment for Microsoft Dynamics CRM 4.0. Microsoft exams are valued because they test job-ready skills, so a passing score here carries real weight on a resume.
The Microsoft CRM 4.0 Customization and Configuration exam includes 50 questions to be completed within 100 minutes. Do the pacing math before exam day: with that many items on the clock, you need a steady rhythm and the discipline to flag a hard question and move on instead of stalling. Two or three full timed sessions with the ActualCollection test engine will show you exactly what that pace feels like, so time pressure stops being a factor on the real day.
To pass the Microsoft CRM 4.0 Customization and Configuration exam you need 70% (700/1000 scaled), and the official registration fee is $150 USD (may vary by region). A retake is not discounted: a failed attempt means paying the full $150 USD (may vary by region) again, so treat your first sitting as the expensive one. A sensible rule is to book your seat only after you are scoring comfortably above the passing mark on the ActualCollection practice tests, not just squeaking past it once.
No mandatory prerequisites; recommended experience with Microsoft Dynamics CRM 4.0
Eligibility rules do change from time to time, so confirm the current requirements before you register on the official exam page.
Registration for the Microsoft CRM 4.0 Customization and Configuration exam goes through the official channels below.
As for the delivery format, the exam is taken Proctored onsite at Prometric test centers.
Microsoft points candidates toward the following training options for Microsoft CRM 4.0 Customization and Configuration.
Course work builds the foundation; question practice makes it stick. The 95 practice questions in the ActualCollection MB2-631 package let you rehearse each topic under exam-style pressure before the real thing.
Yes. ActualCollection offers a free PDF demo of the Microsoft CRM 4.0 Customization and Configuration material so you can judge the question quality and format before spending anything. After purchase, your license includes 365 days of free updates, and if you want to keep receiving updates after that period, renewals are available at a 50% discount.
If you take the Microsoft CRM 4.0 Customization and Configuration exam within 60 days of your purchase and do not pass, ActualCollection backs you with a 100% money-back guarantee. The claim must match the exam your product covers: attempts taken within 3 days of purchase are not eligible (that is too little preparation time), and neither are downloaded-but-unused products, free materials, or expired orders. The candidate name must match the payer name, and you need to submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer not to refund? You can swap instead and receive two other exam products of equal value for free while keeping the update service on your original purchase.
Delivery itself is instant: your files are downloadable right away and emailed to you within one minute of payment. If nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you may install the software on.
The official Microsoft CRM 4.0 Customization and Configuration syllabus is organized into 5 domains. Key areas include Customizing Relationships and Mappings (20%), Customizing Entities and Attributes (32%), and Customizing Forms and Views (12%). The complete, up-to-date topic list appears in the exam topics section above; work through it line by line and flag anything you cannot yet explain in your own words.
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