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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Student Lifecycle Management | - Recruitment and admissions processes
|
| Topic 2: Reporting and Analytics | - Education Cloud reporting capabilities
|
| Topic 3: Data Management and Integration | - Data architecture and integration patterns
|
| Topic 4: Program and Academic Operations | - Course and program management
|
| Topic 5: Education Cloud Fundamentals | - Salesforce Education Cloud architecture overview
|
| Topic 6: Student Experience and Engagement | - Student portals and experience design
|
| Topic 7: Security and Access Control | - Role-based access and permissions
|
Salesforce Certified Education Cloud Consultant Sample Questions:
1. A Recruitment department wants to centralize its recruitment efforts and application operations, and engage with students through social channels like WhatsApp.
Which solution set should the consultant recommend?
A) Education Cloud and Slack
B) Service Cloud and Digital Engagement
C) Education Cloud and Marketing Cloud
2. A university is planning an enterprise-wide implementation of Education Cloud. It has asked the consultant to do an analysis of Education Cloud functionality to identify additional apps it may need to purchase.
What is a standard feature of Education Cloud?
A) Order Management
B) Student Advising
C) Event Management
3. A consultant is working with a customer who already uses Salesforce and wants to enable Education Cloud. The consultant has confirmed that Education Cloud can work in the customer's existing environment.
Starting in a sandbox, which location should the consultant visit to enable Education Cloud in the existing environment?
A) My Account
B) Setting
C) App Launcher
4. A Career Services department plans to implement Salesforce. The consultant is preparing for the discovery session will the director and advising staff.
Which question should the consultant ask during the discovery session?
A) What are the success metrics for the project?
B) What is the estimated project budget?
C) Which users need system admin access?
5. A university is migrating its legacy system to Salesforce Education Data Architecture (EDA) environment. The existing system groups students by colleges within the university. The system admin has selected the Educational Institution record type in the EDA Default Account Model in EDA setting.
Which consideration should the consultant discuss with the university?
A) A new Program Enrollment record will automatically be created when a new Contact is created.
B) The recommended default Account record is the Administrative Account record type.
C) Multiple address management can only be enabled for the House Account record type.
D) Contact are private only to Administrative Account record type.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: C |
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