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Salesforce Certified Platform User Experience Designer Sample Questions:

1. Cloud Kicks is displaying Knowledge articles on a site with a colored background. A UX Designer is asked to evaluate Web Content Accessibility Guidelines (WCAG) level AA for normal text.
What is the minimum color contrast ratio that would pass these guidelines?

A) At least 4.5:1
B) At least 3.0:1
C) At least 7.0:1

2. How should a UX designer differentiate between a voice and a tone?

A) Voice reflects the personality and tone is the way ones speaks
B) Voice reflects the frequency and tone is one's pitch
C) Voice reflects the expression and the tone is the way one designs
D) Voice reflects the character and tone is one's strength

3. Cloud Kicks (CK) has hired a UX Designer to help with the design of its Experience Cloud site. CK wants to understand the structure and layout of the navigation menu.
Which activity should the designer use while card sorting?

A) Arrange pages in the navigation menu by alphabetical order.
B) Have users sort the cards based on similar categories or groups.
C) Compare two versions of the navigation menu mockups to see which performs better.

4. Cloud Kicks wants its users to know when a new feature is enabled or available with a short video explaining the new feature.
What should be recommended?

A) Custom video component
B) Utility bar with embedded video
C) Lightning Path component
D) Docked prompt using In-App Guidance

5. A UX Designer is asked to design a responsive page. When screen resolution changes, the content of the page should expand across columns or wrap and push it self onto new rows.
Which Salesforce Lightning Design System (SLDS) utility provides the most flexible system to meet these requirements?

A) Layout
B) Grid
C) Spacing
D) Alignment

Solutions: