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Avaya 3000.2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: SME Communications System Overview | - Licensing and feature enablement concepts - Avaya SME portfolio overview (IP Office / SME solutions positioning) - System architecture and core components |
| Topic 2: Networking and SIP Integration | - IP networking fundamentals for SME systems - Firewall/NAT considerations for VoIP deployments - SIP trunk configuration and troubleshooting |
| Topic 3: Installation and Configuration | - User, extension, and endpoint configuration - Initial system setup and provisioning - Trunk configuration (SIP / PRI / analog) |
| Topic 4: Maintenance and Troubleshooting | - Software upgrades and patch management - Fault isolation and resolution procedures - System monitoring and diagnostics tools |
| Topic 5: Call Routing and Features | - Voicemail and messaging services - Auto attendants and hunt groups - Inbound and outbound call routing |
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. Which two are needed to install and use a 1608 IP Phone with the IP500v2? (Choose two.)
A) Avaya IP Endpoints License
B) Voice Compression Module
C) LAN Interface Module
D) H.323 Networking License
2. Which VoiceMail Pro to email service type is configured from the Voicemail Client under Preferences and General?
A) UMS Web
B) MAPI
C) IMAP
D) SNMP
3. What is the maximum number of supported SIP trunks in a IP500v2 with two VCM 32s and 2 Combination (Combo) Cards?
A) 64
B) 120
C) 84
D) 92
4. Which Windows command is used to find out which ports your server is currently using?
A) netstat -an
B) portqry
C) netsh interface dump
D) ipconfig /displaydns
E) show ports
5. Your customer has requested that you implement a plan to give their two sites complete resiliency. Which two will accomplish this? (Choose two.)
A) Preferred Edition - Messaging at both locations
B) IP500v2 with redundant processor
C) IP Office Resiliency License
D) IP Phones with backup call server
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: A,D |





