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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. You are working with a customer to migrate them to an Avaya Midsize solution with IP Office. They have nine existing analog trunks that each cost $40 per month. You want to determine If It would be cost effective to go to digital trunking using a T1/E1 at a cost of $400 per month.
Although the analog monthly line charges are less, what else would need to be taken Into consideration to look at the total cost difference?

A) Digital trunking needs VCM channels and analog trunks do not-
B) Analog devices, such as a classic fax machine, attached to the IP Office require analog trunks.
C) The cost for nine analog trunk ports versus a single digital trunk port.
D) Digital trunking requires an SBCE for security.

2. You are speaking with a customer who has a large multi-site enterprise, and limited IT staff to support a new communications system. They like the idea of housing the primary call control in a reliable data center, but do not have such an environment. In their business today. Local survivability is critical as reliable communications is a core function of their business.
Based on these factors, which IP Office deployment model would meet the customer requirements?

A) On-Premise
B) Public Cloud
C) Hybrid Cloud
D) Private Cloud

3. Your customer would like to use Deskphone mode, also called Shared Control, and they want to know if they need to replace any of their deskphones.
Which phone does not support Shared Call Control?

A) DECT R4
B) J129
C) 1200 Series
D) 1100 Series

4. You have just completed a series of discovery conversations with a customer.
To summarize the results of your conversations, what would you create to show each of the customer contacts you met with?

A) An architectural diagram for each person
B) A single architectural diagram
C) A single design diagram
D) A design diagram for each person

5. What are two reasons to use Voicemail Pro for recording? (Choose two.)

A) It provides reporting such as how many times a call was put on hold.
B) It offers live monitoring of voice and screens.
C) No additional licensing is needed to allow any user call recording via a button.
D) Each Avaya Contact Center Select voice agent license includes a recording license.

Solutions: