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Oracle 1z1-978 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Customer Data Management Cloud Service 2017 Implementation Essentials |
| Exam Number: | 1Z0-978 |
| Available Languages: | English |
| Exam Format: | Multiple Select, Multiple Choice |
| Exam Price: | USD $245 |
| Certificate Validity Period: | 18 months |
| Passing Score: | 60% |
| Related Certifications: | Oracle Sales Cloud 2017 Certified Implementation Specialist |
| Real Exam Qty: | 65 |
| Exam Duration: | 90 minutes |
| Recommended Training: | Oracle Sales Cloud Learning Subscription |
| Exam Registration: | Pearson VUE Oracle Exam Registration Oracle Education |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or Onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; hands-on experience with Oracle Customer Data Management Cloud Service is recommended |
| Official Syllabus URL: | https://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=5001&get_params=p_exam_id:1Z0-978 |
Oracle 1z1-978 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Architecture & Integration | 15% | - Register Source Systems - Discuss Integration with EDQ and DaaS - Understand Source IDs and Their Usage |
| Enterprise Setup | 15% | - Manage Roles, Visibility, and Security - Plan for Access Control - Manage Personalization and Internationalization - Define and Enable Geographies - Set up Organizations and Users |
| Address Cleansing & Verification | 15% | - Run Address Cleansing and Verification - Define Address Cleansing Services - Configure Address Cleansing |
| Data Enrichment & Extensibility | 15% | - Configure Attributes and Profile Options - Associate CDM with Data Cloud - Tools for Extending Applications - Enrich Account and Contact Data |
| Duplicate Identification & Resolution | 20% | - Enable Automerge Functionality - Run Batch Duplicate Identification - Configure Duplicate Identification - Duplicate Identification Process - Configure Survivorship and Agreement Rules |
| Trading Community Architecture & Customer Data | 20% | - Manage Personally Identifiable Information (PII) - Import Account and Contact Data - Manage Accounts and Contacts - Describe Trading Community Architecture |
Oracle 1z1-978 Certification Exam Q&A
Oracle Customer Data Management Cloud Service 2017 Implementation Essentials is an official Oracle exam, registered under the code 1z1-978. A passing score earns you the Oracle Customer Data Management Cloud Service 2017 Certified Implementation Specialist certification, positioned at the Specialist level. The credential also connects to Oracle Sales Cloud 2017 Certified Implementation Specialist, so it can anchor a broader certification path. Because Oracle designs its exams around real job tasks, holding this certification signals practical skill rather than memorized theory.
Candidates face 65 questions inside a 90 minutes window on the Oracle Customer Data Management Cloud Service 2017 Implementation Essentials exam. That ratio leaves little slack, which is why pacing deserves as much practice as the content itself. Learn to budget your minutes, park stubborn questions instead of wrestling them, and rehearse under a real clock: a few timed runs in the ActualCollection test engine will make the official time limit feel routine rather than threatening.
The passing bar for Oracle Customer Data Management Cloud Service 2017 Implementation Essentials is set at 60%, and registering for the exam officially costs USD $245. There is no reduced price for a second try: fail, and you pay USD $245 in full again. That makes honest self-testing the cheapest insurance available, so hold off on booking until your ActualCollection practice scores sit clearly above the passing line, attempt after attempt.
No formal prerequisites; hands-on experience with Oracle Customer Data Management Cloud Service is recommended
Vendor policies are revised from time to time, so double-check the eligibility details before registering on the official exam page.
Sign-up for the Oracle Customer Data Management Cloud Service 2017 Implementation Essentials exam is handled through the official registration channels listed here.
One practical detail: the exam is delivered Online proctored or Onsite at Pearson VUE test centers, so plan your logistics accordingly.
Oracle recommends the following training resources for candidates working toward Oracle Customer Data Management Cloud Service 2017 Implementation Essentials.
Training gives you the theory, but repetition locks it in. Pair any course with the 65 practice questions in the ActualCollection 1z1-978 package and you will know exactly how each topic shows up on exam day.
Absolutely. A free PDF demo of the Oracle Customer Data Management Cloud Service 2017 Implementation Essentials questions is available at ActualCollection, so you can inspect the quality and formatting before any money changes hands. Once you buy, updates are free for 365 days, and when that period runs out you can extend the update service at 50% off the regular price.
ActualCollection offers a 100% money-back guarantee with specific conditions. If you take the Oracle Customer Data Management Cloud Service 2017 Implementation Essentials exam within 60 days of purchase and fail, you may claim a full refund, provided the exam matches your product. Sitting the exam within 3 days of purchase disqualifies a claim, as do downloaded-but-unused products, free materials, and expired orders; the candidate name must also match the payer name. To file, submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and the claim is processed within 7 days. If you prefer, you can skip the refund and instead receive two other exam products of equal value at no charge while keeping the update service on your original purchase.
As for delivery: it is immediate. Your files become downloadable the moment payment completes and are also emailed to you within one minute. If nothing shows up within 2 hours, contact customer service. You may install the software on an unlimited number of computers.
Oracle Customer Data Management Cloud Service 2017 Implementation Essentials is divided into 6 official domains. Among the headline areas are Enterprise Setup (15%), Address Cleansing & Verification (15%), and Duplicate Identification & Resolution (20%). Scroll up to the exam topics section for the full breakdown, and use it as a checklist: any line you cannot confidently explain deserves another round of practice.
Oracle Customer Data Management Cloud Service 2017 Implementation Essentials Sample Questions:
Question 1
During the implementation of Oracle Sales Cloud, the lookup type customization level is set to Extensible.
Which two actions can be carried out on the lookup type? (Choose two.)
A. Update target module for a lookup type.
B. Insert new code to a lookup type.
C. Delete predefined codes in a lookup type.
D. Update the start date of a non-predefined code.
E. Delete a lookup type.
Question 2
While implementing Oracle Customer Data Management, your customer noticed that their production instance has 1000 plus incorrect addresses as part of the address load. The customer is planning to update these invalid addresses in Oracle Customer Data Management.
As an implementation advisor, what would you suggest to help the customer avoid such issues in future?
A. Manually correct all incorrect addresses in the instance.
B. Subscribe to Oracle Address Verification Cloud Service.
C. Provide the corrected addresses in the CSV format for reload.
D. Use Oracle Enterprise Data Quality (EDQ), which will auto-correct invalid addresses.
Question 3
Which import mapping objects must be selected when importing an account and contact CSV file generated by Oracle Social Data and Insight Cloud service into Oracle Customer Data Management and Oracle Sales Cloud?
A. Data Cloud Account Import and Data Cloud Contact Import
B. Customer Import and Person Import
C. Account Import and Contact Import
D. Social Cloud Account Import and Social Cloud Contact Import
Question 4
What combinations of keys must be used in a CSV file to delete account and contact records during a file-based import?
A. PartyOrigSystem and PartyOrigSystemReference with ActionCode column set to DELETE
B. PartyId and PersonId with ActionCode column set to DELETE
C. OrigEntityNumber and OrigEntityCode with ActionCode column set to DELETE
D. PartyOrigSystem with ActionCode column set to DELETE
Question 5
Which sequence of tasks are involved in running automerge in Oracle Customer Data Management?
A. Create merge request with automatic processing, run the Run Request Dispatch job, and create duplicate identification batch.
B. Create duplicate identification batch, create merge request with automatic processing, and run the Run Request Dispatch job.
C. Run the Run Request Dispatch job, create duplicate identification batch, and create merge request with automatic processing.
D. Create merge request with automatic processing, run the Run Request Dispatch job, create duplicate identification batch, and run the Run Request Dispatch job.
Solutions:
| Question 1 Answer: B,D | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: B |





