Print it, install it, or open it in a browser: the Oracle Utilities Customer Cloud Service 2020 Implementation Essentials prep package from ActualCollection comes as a PDF, a Windows desktop test engine, and an online engine that runs on virtually any device. However you prefer to study, the same 72 1Z0-996-20 practice questions are waiting.
Oracle 1Z0-996-20 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Utilities Customer Cloud Service 2020 Implementation Essentials |
| Exam Number: | 1Z0-996-20 |
| Exam Duration: | 85 minutes |
| Certificate Validity Period: | Subject to Oracle Cloud Recertification Policy |
| Passing Score: | 68% |
| Exam Price: | $245 USD |
| Available Languages: | English |
| Exam Format: | Multiple Answer, Multiple Choice |
| Real Exam Qty: | 60 |
| Recommended Training: | Oracle Utilities Customer Cloud Service Implementation Training |
| Exam Registration: | Oracle Education Portal Pearson VUE |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or at authorized Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; hands-on experience recommended |
| Official Syllabus URL: | https://education.oracle.com/oracle-utilities-customer-cloud-service-2020-implementation-essentials/pexam_1Z0-996-20 |
Oracle 1Z0-996-20 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Information | - Maintain and Manage Customer Information |
| Operational Device Management | - Role of assets and components - Specifications and relationship to assets |
| Billing | - Maintain Bill Segments - Complete Bills |
| Devices & Measuring Components | - Configure device type - Concept of measuring component and related structures - Configure measuring component type - Configure device config type and associate measuring component - Types of measuring components - Relationship between devices and measuring components |
| Service Points & Install Events | - Concept of install event and relationship between devices and service points |
| Credit & Collections | - Manage Payment Arrangements and Pay Plans - Configure and Manage Credit & Collections and Overdue Processes |
| Financial Transactions | - Manage Financial Transactions |
| Measurements | - Three types of IMDs and differences - Process of loading measurements to calculating usage - IMD exception statuses and Automatic Retry functionality - Derived values and association with final measurements - Configure derive value algorithm - Differences between initial, final measurements and usage |
| Rates | - Apply Bill Factors - Apply Proration - Manage and Apply Rates |
| VEE | - Categories of IMD exceptions - VEE process and data preparation - Critical validations vs validation rules - Eligibility criteria and retrieval algorithms - Configure VEE groups and assignment |
| Fieldwork and Service Order Management | - Service Order Children Activities concept - Service Order (Orchestrator) Activity concept |
| Usage | - Get Scalar Details usage rule - Usage calculation process - Relationships between usage transactions and usage subscriptions |
| Usage Subscriptions | - Concept of usage subscriptions - Design and configure usage subscription admin data - Relationships between measuring components, service points and usage subscriptions |
| Adjustments | - Configure and Manage Adjustments |
| Payments | - Manage Payments - Manage Overpayment and Payment Distribution |
1Z0-996-20 (Oracle) Exam FAQs: What Candidates Ask Most
Oracle Utilities Customer Cloud Service 2020 Implementation Essentials is an official Oracle exam, registered under the code 1Z0-996-20. A passing score earns you the Oracle Utilities Customer Cloud Service 2020 Certified Implementation Specialist certification, positioned at the Specialist level. Because Oracle designs its exams around real job tasks, holding this certification signals practical skill rather than memorized theory.
Candidates face 60 questions inside a 85 minutes window on the Oracle Utilities Customer Cloud Service 2020 Implementation Essentials exam. That ratio leaves little slack, which is why pacing deserves as much practice as the content itself. Learn to budget your minutes, park stubborn questions instead of wrestling them, and rehearse under a real clock: a few timed runs in the ActualCollection test engine will make the official time limit feel routine rather than threatening.
The passing bar for Oracle Utilities Customer Cloud Service 2020 Implementation Essentials is set at 68%, and registering for the exam officially costs $245 USD. There is no reduced price for a second try: fail, and you pay $245 USD in full again. That makes honest self-testing the cheapest insurance available, so hold off on booking until your ActualCollection practice scores sit clearly above the passing line, attempt after attempt.
No formal prerequisites; hands-on experience recommended
Vendor policies are revised from time to time, so double-check the eligibility details before registering on the official exam page.
Sign-up for the Oracle Utilities Customer Cloud Service 2020 Implementation Essentials exam is handled through the official registration channels listed here.
One practical detail: the exam is delivered Online proctored or at authorized Pearson VUE test centers, so plan your logistics accordingly.
Oracle recommends the following training resources for candidates working toward Oracle Utilities Customer Cloud Service 2020 Implementation Essentials.
Training gives you the theory, but repetition locks it in. Pair any course with the 72 practice questions in the ActualCollection 1Z0-996-20 package and you will know exactly how each topic shows up on exam day.
Absolutely. A free PDF demo of the Oracle Utilities Customer Cloud Service 2020 Implementation Essentials questions is available at ActualCollection, so you can inspect the quality and formatting before any money changes hands. Once you buy, updates are free for 365 days, and when that period runs out you can extend the update service at 50% off the regular price.
ActualCollection offers a 100% money-back guarantee with specific conditions. If you take the Oracle Utilities Customer Cloud Service 2020 Implementation Essentials exam within 60 days of purchase and fail, you may claim a full refund, provided the exam matches your product. Sitting the exam within 3 days of purchase disqualifies a claim, as do downloaded-but-unused products, free materials, and expired orders; the candidate name must also match the payer name. To file, submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and the claim is processed within 7 days. If you prefer, you can skip the refund and instead receive two other exam products of equal value at no charge while keeping the update service on your original purchase.
As for delivery: it is immediate. Your files become downloadable the moment payment completes and are also emailed to you within one minute. If nothing shows up within 2 hours, contact customer service. You may install the software on an unlimited number of computers.
Oracle Utilities Customer Cloud Service 2020 Implementation Essentials is divided into 15 official domains. Among the headline areas are Customer Information, Usage, and Fieldwork and Service Order Management. Scroll up to the exam topics section for the full breakdown, and use it as a checklist: any line you cannot confidently explain deserves another round of practice.
Oracle Utilities Customer Cloud Service 2020 Implementation Essentials Sample Questions:
Question 1
What Service Order activity types does the application include?
A. Start Service; Stop Service; Install Meter; Remove Meter; Exchange Meter; Move-In/Move-Out Service
B. Start Service; Stop Service; Cut for Non-Payment; Reconnect Service for Payment; Exchange Meter; Move-In/Move-Out Service
C. Enable Service; Disable Service; Install Meter; Remove Meter; Exchange Meter; Back-to-Back Service
D. Enable Service; Disable Service; Cut for Non-Payment; Reconnect Service for Payment; Exchange Meter; Back-to-Back Service
Question 2
Which three statements are true in relation to Financial Transaction creation algorithms? (Choose three.)
A. They control if and how the General Ledger entries are created.
B. They control how the General Ledger details are created as these must always exist against a Financial Transaction.
C. They control how the payoff balance is affected.
D. They control how the current balance is affected.
E. They control when a Financial Transaction is to be swept onto a bill.
Question 3
What happens when a device's measuring components are reconfigured (a new measuring component will be read) at a service point?
A. The original installation event is updated with the "removal" (expire old device configuration).
B. A new installation event is created to "install" (new device configuration).
C. The original installation event is updated with the "removal" (expire old device configuration) and a new installation event is created to "install" (new device configuration).
D. A device with a new configuration type is created. Moreover, a new installation event is created to 'install" (new device configuration).
E. A device with a new configuration type is created.
Question 4
Within the application, operational devices can be assets or components.
Which two statements are true about components? (Choose two.)
A. Components can be installed at locations.
B. Components are attached to assets.
C. Components have a disposition that tracks their location and status.
D. Components can't have specifications.
E. Components are not a class of assets.
Question 5
Which three initial measurement data (IMD) exception categories are available when you execute VEE rules?
(Choose three.)
A. Terminate
B. Information
C. Complete
D. Issue
E. Low
Solutions:
| Question 1 Answer: D | Question 2 Answer: A,C,E | Question 3 Answer: C | Question 4 Answer: A,B | Question 5 Answer: A,B,D |





