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WGU Principles-of-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Foundations of Management | - Management theory and evolution - Managerial roles and responsibilities |
| Topic 2: Leading and Managing People | - Leadership styles and motivation - Communication and team dynamics |
| Topic 3: Planning and Decision Making | - Decision-making models and tools - Strategic and operational planning |
| Topic 4: Organizing and Structuring Work | - Organizational structure and design - Job design and departmentalization |
| Topic 5: Controlling and Performance Management | - Corrective action and feedback loops - Performance measurement and control systems |
| Topic 6: Business Ethics and Corporate Responsibility | - Ethical decision-making - Corporate social responsibility |
WGU Principles of Management at Western Governors University(IAC1) Sample Questions:
1. What is a common element of an effective diversity training program? Choose 1 answer
A) Building awareness
B) Analyzing feedback
C) Completing a skills inventory
D) Identifying informal networks
2. Which organizational concept best describes a manager assigning tasks to various employees? Choose 1 answer
A) Division of labor
B) Segmentation
C) Integration
D) Teamwork
3. What is the process that Includes automation or support of customer processes, direct communication with customers, and analysis of customer data for a broad range of purposes? Choose 1 answer
A) Customer connection society
B) Customer liaison policy
C) Customer association organization
D) Customer relationship management
4. A company is attempting to be efficient by offering a no-trills product. What type of strategy is the company pursuing? Choose 1 answer
A) Functional
B) Resource
C) Operational
D) Low-cost
5. Which management process has the benefits of group problem solving, information sharing, and cooperation across business functions? Choose 1 answer
A) Total Control Management
B) Total Quality Management
C) Criteria for Growth
D) Change Control
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: B |





