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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. What can the vice president of HR make that will help prepare the teams working at the different branches for the new business process?

A) Schedule in-person meet ups between each of the branches so teams can build relationships.
B) Encourage the different branches to communicate via the company's intranet, and developan app that connects employees on the go.
C) Communicate strict performance management steps for employees who do not cooperatewith other branches.
D) Host a video conference to roll out the new process and introduce the teams to each other.

2. The CHRO wants to make sure the HR team is prepared to fully support the change initiative. What steps can she take to prepare her team?

A) Delegate one initiative-related responsibility to each member on the team.
B) Identify how the individual HR employees will be affected by the changes.
C) Ask her team to review job descriptions in preparation for necessary revisions and updates.
D) Enroll HR employees in a refresher seminar on employee communications.

3. The HR team checks in with the different sales teams to gather feedback on implemented changes as a result of the expansion efforts. Although most teams give positive feedback, one team displays low employee morale. To find out more, the HR team conducts interviews with representatives from this team. They find out that the sales team manager of ten makes inappropriate comments and derogatory remarks about older employees. The HR business partner reports these findings to the head of sales. In their discussion, the head of sales urges the HR business partner to not upset the team manager because he has close relationships with major accounts that the company cannot afford to lose. What should the HR business partner do next?

A) Report the findings to the CEO, conduct an investigation, and take the necessary steps tostop the manager,s behavior.
B) Provide coaching and training to the manager to improve his communication andleadership style.
C) Recommend hiring additional sales staff to decrease stress and pressure on the team.
D) Keep a close eye on the manager to see if further incidences occur.

4. Which describes an appropriate use of a personality assessment during the hiring process?

A) Assists managers in evaluating the performance of employees.
B) Encourages similarity among members serving on a team.
C) Provides employers with information on job seekers' compatibility with job requirements.
D) Helps job applicants determine their potential ability to perform certain job tasks.

5. Which is a step that is NOT a part of the evidence-based decision-making (EBDM)process?

A) Gather evidence from internal and external sources.
B) Consider the opinions of applicable subject matter experts (SMEs).
C) Identify and frame the situation.
D) Ask for factual feedback from stakeholders.

Solutions: