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Avaya 3302 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Contact Center Control Manager Implementation and Maintenance Exam |
| Exam Number: | 3302 |
| Available Languages: | English |
| Related Certifications: | Avaya Contact Center Control Manager |
| Real Exam Qty: | 70 |
| Exam Format: | Multiple Choice |
| Sample Questions: |  |
| Exam Way: | Exam delivered through Avaya authorized testing platforms or certification testing centers. |
| Pre Condition: | Candidates typically require hands-on experience with Avaya Contact Center Control Manager and familiarity with Avaya Contact Center solutions. |
Avaya 3302 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integration and Connectivity | - Communication Manager Integration
|
| Database and Services | - Database Architecture
|
| General System Management | - Language Support
|
| Installation and Configuration | - System Setup
|
Answers Every 3302 Candidate Should Read First
The Avaya Contact Center Control Manager Implementation and Maintenance exam is the official Avaya test registered under exam code 3302. Passing it earns you the Avaya-Certification certification, a credential at the Specialist level. It is also linked to the related certification: Avaya Contact Center Control Manager. Avaya exams are valued because they test job-ready skills, so a passing score here carries real weight on a resume.
Candidates typically require hands-on experience with Avaya Contact Center Control Manager and familiarity with Avaya Contact Center solutions.
Eligibility rules do change from time to time, so confirm the current requirements before you register.
Yes. ActualCollection offers a free PDF demo of the Avaya Contact Center Control Manager Implementation and Maintenance material so you can judge the question quality and format before spending anything. After purchase, your license includes 365 days of free updates, and if you want to keep receiving updates after that period, renewals are available at a 50% discount.
If you take the Avaya Contact Center Control Manager Implementation and Maintenance exam within 60 days of your purchase and do not pass, ActualCollection backs you with a 100% money-back guarantee. The claim must match the exam your product covers: attempts taken within 3 days of purchase are not eligible (that is too little preparation time), and neither are downloaded-but-unused products, free materials, or expired orders. The candidate name must match the payer name, and you need to submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer not to refund? You can swap instead and receive two other exam products of equal value for free while keeping the update service on your original purchase.
Delivery itself is instant: your files are downloadable right away and emailed to you within one minute of payment. If nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you may install the software on.
The official Avaya Contact Center Control Manager Implementation and Maintenance syllabus is organized into 4 domains. Key areas include General System Management, Database and Services, and Integration and Connectivity. The complete, up-to-date topic list appears in the exam topics section above; work through it line by line and flag anything you cannot yet explain in your own words.
Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:
You have installed Avaya Contact Center Control Manager (ACCCM) with an Avaya Call Management System (CMS) solution. When saving an agent in ACCCM to a location with an assigned CMS, you get an error message "CMS: unspecified terror".
Which two statements describe solutions to this problem? (Choose two.)
- A. Verify that the correct ODBC versionisinstalledon the ACCCM server.
- B. Verify that the ACCCM script isinstalledon the CMS side.
- C. Verily that the Synchronizer Server is running.
- D. Verify that a CMS Role is assigned to the agent.
- E. Verify that the ACCCM CMS user database permissions on the CMS database.
Correct Answer: D,E 🗳️
A customer plans to deploy Avaya Contact Center Control Manager (ACCCM) with Avaya Voice Portal (AVP) integration. Which installation requirement stores all that configuration of the AVP Connector?
- A. Microsoft MVC
- B. Voice Portal Connector
- C. Voice Portal Postgres Database
- D. Voice Portal Configuration Database
Correct Answer: D 🗳️
The customer will be using Avaya Contact Center Control Manager (ACCCM) to manage their Avaya Call Recording server. Which three pieces of information must you have to configure the connector? (Choose three.)
- A. Call RecorderWeb Service URL
- B. Web Service Username
- C. Database Login ID
- D. Version Number
- E. Database Name
Correct Answer: A,B,D 🗳️
A customer is installing a new Avaya Contact Center Control Manager (ACCCM) server on a Windows 2008 server and has logged in with a Domain Account- During installation the customer receives the message in the exhibit.
How can this error be resolved?
- A. Right click on the ACCCM <release>.exe and change permissions to full control for the logged in user.
- B. Give the logged in user full control of the C:\temp directory.
- C. Right click on the ACCCM <release>.exe (example: ACCCM 6.3.l.exe) and select"run as administrator".
- D. Give the logged in user full control of the C:\ directory.
Correct Answer: C 🗳️
You have just been asked to install Microsoft Internet Information Server (IIS) for an Avaya Contact Center Control Manager (ACCCM) installation. Which Microsoft Manager allows you to install this on a 2008 R2 server?
- A. Server Manager
- B. Control Panel
- C. ComputerManager
- D. Administrative Tools
Correct Answer: A 🗳️
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