Short on time before your 3100 exam date? The Avaya Aura Communication Manager Administration question set from ActualCollection packs 92 practice questions into a format you can work through whenever a spare hour shows up. In 2026, plenty of busy professionals fit their prep into lunch breaks and commutes, and this material is built for exactly that.
Avaya 3100 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Communication Manager and CM Messaging - Embedded Implementation and Maintenance Exam |
| Exam Number: | 3100.1 |
| Available Languages: | English |
| Exam Format: | Multiple Choice |
| Certificate Validity Period: | 2 years |
| Related Certifications: | Avaya Aura Communication Manager Maintenance Avaya Aura Core Implementation |
| Passing Score: | Not publicly disclosed by Avaya |
| Real Exam Qty: | 60 - 92 |
| Exam Price: | Approx. $125 - $150 USD (varies by region) |
| Exam Duration: | 90 minutes |
| Recommended Training: | Avaya Aura Communication Manager Administration Course |
| Exam Registration: | Pearson VUE Avaya Learning Center |
| Sample Questions: | ![]() |
| Exam Way: | Proctored online or on-site at authorized testing centers |
| Pre Condition: | Basic knowledge of Avaya Aura architecture, telephony concepts, and prior hands-on experience with Communication Manager recommended; no mandatory prerequisite exams |
| Official Syllabus URL: | https://learning.avaya.com/ |
Avaya 3100 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Call Routing & Features | 15% | - Call coverage, hunt groups, and VDNs - Call vectoring and routing rules - Trunk configuration and management |
| Topic 2: Avaya Aura Communication Manager Architecture | 20% | - Core components and deployment models - Redundancy and high availability - Server and platform overview |
| Topic 3: CM Messaging - Embedded | 15% | - Voice mail features and settings - Mailbox administration - Troubleshooting messaging services - Messaging system integration |
| Topic 4: System Access & Management Interfaces | 25% | - Command Line Interface (CLI) navigation - Using Avaya Site Administration (ASA) - System security and access control - Accessing System Manager |
| Topic 5: User & Endpoint Administration | 25% | - Class of Service (COS) and Class of Restriction (COR) - SIP and H.323 endpoint setup - User features and permissions - Station and endpoint configuration |
Common Questions About the Avaya Aura Communication Manager Administration Exam
The Avaya Aura Communication Manager Administration exam is the official Avaya test registered under exam code 3100. Passing it earns you the Avaya Certified Specialist - Aura Communication Manager Administration certification, a credential at the Specialist level. It is also linked to the related certifications: Avaya Aura Communication Manager Maintenance, Avaya Aura Core Implementation. Avaya exams are valued because they test job-ready skills, so a passing score here carries real weight on a resume.
The Avaya Aura Communication Manager Administration exam includes 60 - 92 questions to be completed within 90 minutes. Do the pacing math before exam day: with that many items on the clock, you need a steady rhythm and the discipline to flag a hard question and move on instead of stalling. Two or three full timed sessions with the ActualCollection test engine will show you exactly what that pace feels like, so time pressure stops being a factor on the real day.
To pass the Avaya Aura Communication Manager Administration exam you need Not publicly disclosed by Avaya, and the official registration fee is Approx. $125 - $150 USD (varies by region). A retake is not discounted: a failed attempt means paying the full Approx. $125 - $150 USD (varies by region) again, so treat your first sitting as the expensive one. A sensible rule is to book your seat only after you are scoring comfortably above the passing mark on the ActualCollection practice tests, not just squeaking past it once.
Basic knowledge of Avaya Aura architecture, telephony concepts, and prior hands-on experience with Communication Manager recommended; no mandatory prerequisite exams
Eligibility rules do change from time to time, so confirm the current requirements before you register on the official exam page.
Registration for the Avaya Aura Communication Manager Administration exam goes through the official channels below.
As for the delivery format, the exam is taken Proctored online or on-site at authorized testing centers.
Avaya points candidates toward the following training options for Avaya Aura Communication Manager Administration.
Course work builds the foundation; question practice makes it stick. The 92 practice questions in the ActualCollection 3100 package let you rehearse each topic under exam-style pressure before the real thing.
Yes. ActualCollection offers a free PDF demo of the Avaya Aura Communication Manager Administration material so you can judge the question quality and format before spending anything. After purchase, your license includes 365 days of free updates, and if you want to keep receiving updates after that period, renewals are available at a 50% discount.
If you take the Avaya Aura Communication Manager Administration exam within 60 days of your purchase and do not pass, ActualCollection backs you with a 100% money-back guarantee. The claim must match the exam your product covers: attempts taken within 3 days of purchase are not eligible (that is too little preparation time), and neither are downloaded-but-unused products, free materials, or expired orders. The candidate name must match the payer name, and you need to submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer not to refund? You can swap instead and receive two other exam products of equal value for free while keeping the update service on your original purchase.
Delivery itself is instant: your files are downloadable right away and emailed to you within one minute of payment. If nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you may install the software on.
The official Avaya Aura Communication Manager Administration syllabus is organized into 5 domains. Key areas include System Access & Management Interfaces (25%), Call Routing & Features (15%), and Avaya Aura Communication Manager Architecture (20%). The complete, up-to-date topic list appears in the exam topics section above; work through it line by line and flag anything you cannot yet explain in your own words.
Avaya Aura Communication Manager Administration Sample Questions:
You execute the List history command to display the system transaction log.
Which two types of Information do you expect to find in the transaction log or history report? (Choose two)
- A. recent successful and unsuccessful administration and maintenance commands to the system
- B. valid user logins and logoffs to or from the system
- C. recent, successful administration and maintenance commands to the system
- D. valid and invalid logins and logoffs to or from the system
Correct Answer: B,C 🗳️
In addition to protocol and function, which two other factors affect the choice of trunk type? (Choose two)
- A. type of endpoints
- B. distance
- C. number of users
- D. link bounce timer value
- E. type of gateways
Correct Answer: A,B 🗳️
Although not exactly the same, a bridged call appearance and a team button can perform some of the same functions.
Which statement correctly contrasts the team button and bridged call appearance?
- A. The team button does not allow conferencing to an active call or speed dial to the monitored station.
- B. The team button allows conferencing to an active call and making outgoing calls for the monitored station.
- C. The bridged call appearance allows conferencing to an active call and making outgoing calls for the mirrored station.
- D. The bridged call appearance does not allow conferencing to an active call or speed dial to the mirrored station.
Correct Answer: C 🗳️
You are preparing to configuration the system to perform an automatic daily full backup to external storage medium.
What Information must you know about HIP FTP server to program the backup?
- A. User name, password, and default directory
- B. IP address, port number, and default directory
- C. IP address, port number, protocol, and default directory
- D. User name, password, IP address, and default directory
Correct Answer: D 🗳️

Consider the settings shown in exhibit displayed by using the display route - pattern command. You must deny calls from users in COR 10 to use route pattern 1. What should the fault restriction level (FRL) for COR 10 be?
- A. 3
- B. 6
- C. 5
- D. 4
- E. 2
Correct Answer: E 🗳️






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