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Avaya 6103 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya ERS 8000 and Avaya VSP 9000 Implementation Exam |
| Exam Number: | 6103 |
| Exam Format: | Scenario-based Questions, Proctored Exam (Pearson VUE), Multiple Choice |
| Real Exam Qty: | 68 |
| Passing Score: | 70% |
| Certificate Validity Period: | N/A (Avaya certifications typically do not expire for this legacy track unless specified by program updates) |
| Available Languages: | English |
| Related Certifications: | Avaya Virtual Services Platform (VSP) 9000 Avaya Fabric Connect Avaya Ethernet Routing Switch (ERS) 8000 |
| Exam Price: | Varies by region (typically ~USD 100–200 equivalent via Pearson VUE) |
| Exam Duration: | 90 minutes |
| Recommended Training: | Avaya Learning Avaya Networking Documentation |
| Exam Registration: | Pearson VUE Avaya Exams |
| Sample Questions: | ![]() |
| Exam Way: | Pearson VUE proctored exam (online or test center depending on region availability) |
| Pre Condition: | Recommended: Basic networking knowledge (CCNA-level or equivalent) and familiarity with Avaya ERS/VSP platforms |
| Official Syllabus URL: | https://www.avaya.com |
Avaya 6103 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Implementation and Troubleshooting | - Troubleshooting
|
| Topic 2: Avaya Fabric Connect Technology | - Network Design
|
| Topic 3: Avaya VSP 9000 Architecture | - Hardware Design
|
| Topic 4: Avaya ERS 8000 Architecture | - Software and Operating System
|
Common Questions About the Avaya ERS 8000 and Avaya VSP 9000 Implementation Exam
The Avaya ERS 8000 and Avaya VSP 9000 Implementation exam is the official Avaya test registered under exam code 6103. Passing it earns you the Avaya Certified Support Specialist (ACSS) / Avaya ERS & VSP Implementation certification, a credential at the Professional level. It is also linked to the related certifications: Avaya Ethernet Routing Switch (ERS) 8000, Avaya Virtual Services Platform (VSP) 9000, Avaya Fabric Connect. Avaya exams are valued because they test job-ready skills, so a passing score here carries real weight on a resume.
The Avaya ERS 8000 and Avaya VSP 9000 Implementation exam includes 68 questions to be completed within 90 minutes. Do the pacing math before exam day: with that many items on the clock, you need a steady rhythm and the discipline to flag a hard question and move on instead of stalling. Two or three full timed sessions with the ActualCollection test engine will show you exactly what that pace feels like, so time pressure stops being a factor on the real day.
To pass the Avaya ERS 8000 and Avaya VSP 9000 Implementation exam you need 70%, and the official registration fee is Varies by region (typically ~USD 100–200 equivalent via Pearson VUE). A retake is not discounted: a failed attempt means paying the full Varies by region (typically ~USD 100–200 equivalent via Pearson VUE) again, so treat your first sitting as the expensive one. A sensible rule is to book your seat only after you are scoring comfortably above the passing mark on the ActualCollection practice tests, not just squeaking past it once.
Recommended: Basic networking knowledge (CCNA-level or equivalent) and familiarity with Avaya ERS/VSP platforms
Eligibility rules do change from time to time, so confirm the current requirements before you register on the official exam page.
Registration for the Avaya ERS 8000 and Avaya VSP 9000 Implementation exam goes through the official channels below.
As for the delivery format, the exam is taken Pearson VUE proctored exam (online or test center depending on region availability).
Avaya points candidates toward the following training options for Avaya ERS 8000 and Avaya VSP 9000 Implementation.
Course work builds the foundation; question practice makes it stick. The 68 practice questions in the ActualCollection 6103 package let you rehearse each topic under exam-style pressure before the real thing.
Yes. ActualCollection offers a free PDF demo of the Avaya ERS 8000 and Avaya VSP 9000 Implementation material so you can judge the question quality and format before spending anything. After purchase, your license includes 365 days of free updates, and if you want to keep receiving updates after that period, renewals are available at a 50% discount.
If you take the Avaya ERS 8000 and Avaya VSP 9000 Implementation exam within 60 days of your purchase and do not pass, ActualCollection backs you with a 100% money-back guarantee. The claim must match the exam your product covers: attempts taken within 3 days of purchase are not eligible (that is too little preparation time), and neither are downloaded-but-unused products, free materials, or expired orders. The candidate name must match the payer name, and you need to submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer not to refund? You can swap instead and receive two other exam products of equal value for free while keeping the update service on your original purchase.
Delivery itself is instant: your files are downloadable right away and emailed to you within one minute of payment. If nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you may install the software on.
The official Avaya ERS 8000 and Avaya VSP 9000 Implementation syllabus is organized into 4 domains. Key areas include Avaya Fabric Connect Technology, Avaya VSP 9000 Architecture, and Implementation and Troubleshooting. The complete, up-to-date topic list appears in the exam topics section above; work through it line by line and flag anything you cannot yet explain in your own words.
Avaya ERS 8000 and Avaya VSP 9000 Implementation Sample Questions:
A port on the Virtual Services Platform (VSP) 9000 is down because of a link_flap condition as shown in the following output:
VSP-9012:1#show interfaces gigabitEthernet state 10/8 ================================================================ Port State ================================================================ PORT NUM ADMINSTATUS PORTSTATE REASON DATE
10/8 up down LINK-FLAP 10/28/10 00:22:50
What is the most likely cause?
- A. The spanning tree protocol has detected a loop and placed the port in a blocked state.
- B. One side of the connection is configured for auto-negotiation and the other side is a fixed speed.
- C. There is a physical problem, such as a cable problem.
- D. The port is receiving a large number of destination unknown broadcast packets.
Correct Answer: D 🗳️
Which two management ports are available on the VSP 9000 CP module? (Choose two.)
- A. Ethernet interface
- B. Serial interface
- C. USB (host) interface
- D. Modem interface
Correct Answer: A,B 🗳️
Which CLI command is used to validate that synchronization for High Availability mode is correct?
- A. show ha-sync
- B. show ha-all
- C. show ha-info
- D. show ha-state
Correct Answer: C 🗳️
When troubleshooting an issue with an ERS 8000, running version 7.2, a technician notices that the "Online" LED is steady amber for longer than 3 minutes. This is an indication of a software incompatibility.
What is the first step in resolving this issue?
- A. Use the show chassis command to look for software versions running on the switch.
- B. Use the show compatibility command to verify that all software running is compatible.
- C. Use the show log command to check the system log for indications of communication problems.
- D. Reboot the switch using the boot flags to force the switch to auto-update the software.
Correct Answer: C 🗳️
A company has a virtualized computing environment, and their VSP 9000 can be configured so that the ports are considered "lossless" in their redundant network design.
Which two traffic types are supported on a "lossless" port? (Choose two.)
- A. ISIS
- B. UDP traffic
- C. Multicast
- D. TCP traffic
Correct Answer: A,D 🗳️






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