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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Implementation Basics | <8% | - System scoping and fine-tuning - Project lifecycle overview |
| Personalization and Extensibility | <8% | - Mashups and embedded components - Extension fields |
| Sales Planning and Forecasting | <8% | - Planning hierarchy setup - Forecast categories |
| Data Migration | <8% | - Import/export procedures - Migration templates and tools |
| Territory Management | <8% | - Realignment rules - Territory definition and assignment |
| Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
| Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Integration | 8%–12% | - Web services and APIs - Integration with SAP ERP / CRM - Middleware and communication arrangements |
| User Management | 8%–12% | - Role and access management - Business user setup - Organizational structure |
| Product and Pricing | 8%–12% | - Pricing configuration - Price lists and discount determination - Product master data |
| Reporting and Analytics | 8%–12% | - Data sources and key figures - Custom report creation - Standard reports and dashboards |
| Notification and Approval Processes | <8% | - Approval process setup - Workflow rules |
| Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
| Lead and Opportunity Management | 8%–12% | - Sales methodology configuration - Opportunity lifecycle and forecasting - Lead qualification and conversion |
| Quotation and Sales Order Management | 8%–12% | - Quote creation and processing - Document flow and status management - Sales order integration |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
You have enabled offline pricing for SAP Hybris Cloud for Customer What is the only field available for Order Item entry in SAP Hybris Cloud for Customer extended mobile app?
- A. Calculated Price
- B. Negotiated Price
- C. Base Price
- D. Estimated Price
Correct Answer: D 🗳️
Your customer is reorganizing their sales organization. All opportunities need to be updated with the new sales organization units.
Which tool do you use to perform this mass update? (2 correct answers)
- A. Jobs Mass Data Run Object (MDRO) Jobs
- B. XML File Input
- C. Data Workbench
- D. Data Migration Tool
Correct Answer: C,D 🗳️
Which of the following configuration options can you use to restrict Lead conversion actions?
- A. Sources
- B. Status
- C. Reasons
- D. Qualifications
Correct Answer: D 🗳️
Administrators cannot disable user personalization settings. Determine whether this statement is true or false.
- A. True
- B. False
Correct Answer: B 🗳️
Your customer wants their managers to track sales performance. How do you perform the sales target planning? (2 correct answers)
- A. Create a sales target plan with unique key combination of sales unit and horizon
- B. Select the planning dimensions and master data
- C. Maintain multiple active versions of the sales target plan at the same time
- D. Maintain multiple curruncies in the sales target plan
Correct Answer: A,B 🗳️
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