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IBM C4090-971 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| IBM Storage Systems | - IBM storage virtualization concepts - IBM block storage platforms overview - Storage management tools and interfaces |
| SAN and Connectivity | - Fibre Channel architecture and topology - iSCSI fundamentals and configuration principles - Zoning and LUN masking concepts |
| Storage Fundamentals | - RAID levels and data protection mechanisms - Storage architecture concepts (block, file, object) - Enterprise storage components overview |
| Troubleshooting and Maintenance | - Firmware and software maintenance operations - Failure analysis and recovery procedures - Diagnosing storage performance issues |
| Installation and Configuration | - Host attachment and connectivity setup - Initial system setup and configuration |
IBM Enterprise Storage Technical Support Sample Questions:
1. A customer is considering a storage consolidation project.
Which tool should you use to help the customer understandthat the IBM solution will be more cost-effective than the competitors?
A) IBM Systems Consolidation Evaluation Tool
B) IBM CompleteCenter
C) IBM ATS Server Consolidation Monitor
D) IBM System Storage Interoperation Center
2. A customer has asked an IBM technical specialist about growth in I/O on its existing system.
The specialist generated the following table:
Which tool was used to produce this table?
A) Disk Magic
B) Batch Magic
C) ProtecTIER Planner
D) Storage Tier Advisor Tool
3. A customer has experienced high drive failure and loss of data in its environment and is considering XIV to replace the existing storage.
Which XIV benefit should the technical specialist highlight to address this customer's concerns?
A) IBM Hyper-Scale
B) IBM Advanced System Placement program
C) Exception rebuild speed
D) Distributed cache
4. What is the minimum role level needed to download support log files to troubleshoot the IBM SAN Volume Controller?
A) Monitor
B) Service
C) Security Administrator
D) Copy Operator
5. A customer's data center was constructed 15 years ago. Since then its growth has exceeded expectations and necessitated the deployment of a large number of servers, storage subsystems, and switches. The energy company is currently providing the maximum amount of electricity to the data center.
What should the IBM Technical Specialist do to enable the customer's continued ability to expand its computer and storage growth?
A) Replace the existing equipment with Energy Star compliant equipmentto reduce energy requirements.
B) Help to relocate the existing equipment to a larger data center with increased capacity from the electric company.
C) Perform a consolidation study in order to reduce the energy used by the equipment in the data center.
D) Determine how energy allocated to IT resources is used to produce business results.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: C |






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