[Dec-2023] Salesforce CRT-101 Official Cert Guide PDF
Exam CRT-101: Certification Preparation for Administrator Exam - ActualCollection
Salesforce is a leading customer relationship management (CRM) software that is widely used by businesses of all sizes across the world. Salesforce has different certifications that individuals can obtain to demonstrate their expertise and proficiency in various aspects of Salesforce. One of the most popular certifications is the Salesforce CRT-101 (Certification Preparation for Administrator) exam, which is designed for those who want to become certified Salesforce administrators.
NEW QUESTION # 10
Standard Fiscal Years are for companies that break down their fiscal years,quarters and weeks in to fiscal periods.
- A. False
- B. True
Answer: B
NEW QUESTION # 11
The administrator for Cloud Kicks needs to give access to a new custom object with custom fields to more than one user.
Which two options should an administrator use to meet this requirement?
Choose 2 answers
- A. Edit organization-wide defaults
- B. Assign permission set group to Users
- C. Add to manual sharing list
- D. Create a Permission Set
Answer: B,D
Explanation:
A permission set group is a collection of permission sets that can be assigned to users as one unit; it simplifies permission management by reducing the number of permission assignments needed for users who require multiple permission sets. A permission set is a collection of settings and permissions that give users access to various tools and functions in Salesforce; it can be used to extend users' access beyond their profile without changing their profile. Creating permission sets and assigning permission set groups can help Cloud Kicks give access to new custom object with custom fields to more than one user by creating permission sets that include access to new custom object with custom fields and assigning permission set groups that contain those permission sets to users who need them. Adding users to manual sharing list or editing organization-wide defaults are not options for giving access to new custom object with custom fields to more than one user; they either do not apply to custom objects or do not grant object-level access. Reference: https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.perm_set_groups_overview.htm&type=5
NEW QUESTION # 12
Universal container has a contact Lightning record Page with a component that shows LinkedIn data. The sales team would like to only show this component to sales users when they are on their mobile phones.
Choose 2 Answers.
- A. Filter the component visibility with User > Role > Name = Sales User.
- B. Filter the component visibility with view = Mobile/Tablet.
- C. Filter the component visibility with Form Factor = phone
- D. Filter the component visibility with User > Profile > name = sales User.
Answer: C,D
Explanation:
To show a component that shows LinkedIn data only to sales users when they are on their mobile phones, the administrator should filter the component visibility with two conditions:
User > Profile > name = sales User, which checks if the user's profile name is "sales User" Form Factor = phone, which checks if the user's device is a phone Filtering with view or role will not achieve the desired result. Reference: https://help.salesforce.com/s/articleView?id=sf.app_builder_page_visibility_rules.htm&type=5
NEW QUESTION # 13
Northern Trail Outfitters wants to calculate how much revenue has been generated for each of its marketing campaigns.
How should an administrator deliver this information?
- A. Perform periodic data job to update campaign records.
- B. Create a roll-up summary field on Opportunity to Campaign.
- C. Design a standard Campaign report and add the value Won Opportunities in Campaign field.
- D. Add a Total Value Field on campaign and use a workflow rule to update the value when an opportunity is won.
Answer: B
Explanation:
Roll-up summary fields allow you to calculate the sum of a field from child records related to a parent record.
NEW QUESTION # 14
Criteria-based sharing rules allow administrators to share records based on field values rather than record ownership.
- A. False
- B. True
Answer: B
NEW QUESTION # 15
Recent Item and Look up Hover Views use the:
- A. Edit Page
- B. Related Lists
- C. Sidebar
- D. List Views
Answer: C
NEW QUESTION # 16
Salesforce.com processes any rules in what order?
Answer:
Explanation:
1. Validation
rules
2. Assignment rules
3. Auto-response rules
4. Workflow rules (with immediate actions)
5. Escalation rules
NEW QUESTION # 17
What do you need to specify when you schedule a report?
- A. Click Run Report and choose Schedule Future Runs... from the drop-down button.
- B. You need user to have a Manager Role
- C. You need user permission to "Schedule Reports"
- D. You need user with Marketing Profile to "Schedule Reports"
Answer: A
NEW QUESTION # 18
Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than two hours to an urgent Case queue and alert the support manager.
Which feature should an administrator configure to meet this requirement?
- A. Case Scheduled Report
- B. Case Escalation Rules
- C. Case Dashboard Refreshes
- D. Case Assignment Rules
Answer: D
NEW QUESTION # 19
The administrator at AW Computing wants to send off client welcome tasks and a welcome email to
the primary contact automatically when an Opportunity is Closed won.
What automation tool best accomplishes this?
- A. Validation Rule
- B. Process Builder
- C. Outbound Message
- D. Approval Process
Answer: B
NEW QUESTION # 20
Cloud Kicks wants a reports to categorize accounts into small, medium, and large based on the dollar value found in the Contract Value Field.
What feature should an administrator use to meet this request?
- A. Bucket Column
- B. Filter Logic
- C. Detail Column
- D. Group Rows
Answer: A
Explanation:
Bucket column allows you to categorize report data into groups without creating a formula or custom field. You can create buckets for different ranges of values and assign labels to them.
NEW QUESTION # 21
Cloud Kicks (CK) has new administrator who is asked to put together a memo detailing salesforce
uses to budget for upcoming license purchases.
Where Should the administrator go to find out what type of licenses CK Has purchased and how many
are available.
- A. Usage based entitlement related list in company information.
- B. User Management settings in setup.
- C. Search for licenses types in setup.
- D. User Licenses Related List in Company information.
Answer: D
NEW QUESTION # 22
The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days.
What should an administrator do to accomplish this request?
- A. Enable Sales Console and show users how to open a tab for each opportunity in the pipeline that meets the requirements.
- B. Create a custom report and schedule the sales users to receive it each day as a reminder to update their opportunities.
- C. Make a new Sales dashboard and add a component that shows all opportunities that meet the criteria.
- D. Create a list view on the Opportunity object and recommend users switch the view to Kanban to edit by drag and drop.
Answer: D
Explanation:
A list view is a feature that allows users to filter and display records based on certain criteria and fields. A Kanban view is a feature that allows users to view records as cards organized by columns that represent stages in a process such as opportunity stages or case statuses. Users can switch between list view and Kanban view by clicking on a toggle button on any object tab that supports Kanban view such as opportunities or cases. Users can also edit records by dragging and dropping cards from one column to another or by clicking on an inline edit icon on each card. In this case, the administrator can create a list view on the opportunity object that filters opportunities by expected close date in the next 90 days; and recommend users switch the view to Kanban to edit opportunities by drag and drop. Reference: https://help.salesforce.com/s/articleView?id=sf.lex_list_views.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.kanban_view.htm&type=5
NEW QUESTION # 23
A custom multi-select picklist can be the controlling field for a dependent field
- A. False
- B. True
Answer: A
NEW QUESTION # 24
The size limit for documents uploaded is:
- A. 5 MB
- B. 2 MB
- C. 10 MB
- D. 50 MB
Answer: A
NEW QUESTION # 25
The administrator at Cloud Kicks has created an approval process for time off requests.
Which two automated actions are available to be added as part of the approval process?
Choose 2 answers
- A. Auto launched Flow
- B. Field Update
- C. Email Alert
- D. Chatter Post
Answer: B,C
NEW QUESTION # 26
An administrator supporting a global team of salesforce users has been asked to configure company settings.
Choose 2 options
- A. Password Policy
- B. Currency Locale
- C. Login Hours
- D. Default Language
Answer: B,D
Explanation:
Currency locale and default language are two of the company settings that an administrator can configure in Salesforce. Currency locale determines how currency amounts are formatted and displayed in reports and other places. Default language determines the language used for labels, buttons, tabs, and other elements in Salesforce. Reference: https://help.salesforce.com/s/articleView?id=sf.admin_supported_currencies.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.admin_supported_languages.htm&type=5
NEW QUESTION # 27
Which of these is NOT true: it is possible to import my existing contacts from Outlook by:
- A. Clicking "set-up" and using the import wizard
- B. Sending emails to myself
- C. Connecting SFDC with Outlook and submitting contacts and leads to SFDC directly from my email
Answer: B
NEW QUESTION # 28
When I convert a lead to an Opportunity, I must give the opportunity a unique name so I know what it is (ex: Pacific Bank - Red Package).
- A. False
- B. True
Answer: B
NEW QUESTION # 29
Which of the following are true about formula fields?
- A. They are not searchable
- B. They will not display on record detail pages
- C. They will not display on record edit pages
- D. They are read-only
- E. They will not display on reports
Answer: A,C,D
NEW QUESTION # 30
Which is not true about enhanced list views? (Choose 2)
- A. Inline editing is possible with list views
- B. Multiple records can be edited in list views
- C. Dependent picklist can be edited with inline editing in list views
- D. Record types can be changed in list views
Answer: C,D
NEW QUESTION # 31
An administrator needs to create a one-to-many relationship between two objects with
limited access to child records.
What type of field should the administrator use?
- A. Master-detail field
- B. Cross Object formula
- C. Lookup field
- D. Roll-up summary
Answer: A
NEW QUESTION # 32
The administrator for AW Computing is working with a user who is having trouble logging
in to salesforce.
What should the administrator do to identify why the user is unable to login?
- A. Review the Login history
- B. Review the Security token.
- C. Review the password history.
- D. Review the Password policies.
Answer: B
NEW QUESTION # 33
......
Free CRT-101 Exam Dumps to Improve Exam Score: https://www.actualcollection.com/CRT-101-exam-questions.html
2023 Realistic CRT-101 Dumps Exam Tips Test Pdf Exam Materials: https://drive.google.com/open?id=13qB0OcWMnFlvYPs7vOhKlqEfbU-q1Kk5