[Dec 27, 2021] Fully Updated Dumps PDF - Latest C-C4H510-01 Exam Questions and Answers
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SAP C-C4H510-01 Exam Syllabus Topics:
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NEW QUESTION 43
You need to apply complex changes to an SAP Hybris Cloud for customer system after go live, which option does SAP recommend to implement these changes?
There are 2 correct answers to this question.
Response:
- A. Convert projects
- B. Merge Projects
- C. Change projects
- D. Combine Projects
Answer: B,C
NEW QUESTION 44
A user is assigned two work centers that contain the same view. In the first work center, the user has unrestricted read and write access. In the second work center, the user has read-only access.
Which access rights does the user get for this view in both work centers?
Please choose the correct answer.
Response:
- A. Only unrestricted write access
- B. Restricted read and write access
- C. Only restricted write access
- D. Unrestricted read and write access
Answer: D
NEW QUESTION 45
Which of the following settings are available in the Service and Social view of the Administrator work center in SAP Cloud for Customer?
There are 3 correct answers to this question.
Response:
- A. Service ticket priorities
- B. Service levels
- C. Ticket routing rules
- D. Organizational work distribution
- E. Ticket templates
Answer: B,C,D
NEW QUESTION 46
Which of the following actions can you perform using the administrator adaptation function?
Please choose the correct answer.
Response:
- A. Validate values for an extension field based on another field.
- B. Create a code list resctriction for standard and extension fields.
- C. Enter default extension field values based on business logic.
- D. Create an extension field and define its properties.
Answer: D
NEW QUESTION 47
What activities do you perform in the Administrator work center to enable a new social media channel?
There are 3 correct answers to this question.
Response:
- A. Set up access to social media account
- B. Set up service level determination for the social media channel
- C. Maintain Next Ticked configuration
- D. Select the channel type
- E. Create and schedule social media import run
Answer: A,D,E
NEW QUESTION 48
You create a ticket and the warranty is NOT determined in a service ticket. What must the Uncovered Incident category?
Please choose the correct answer.
Response:
- A. Product category
- B. Incident category
- C. Resolution category
- D. Cause category
Answer: B
NEW QUESTION 49
Which business objects can you add to a maintenance item in a time-based maintenance plan?
There are 3 correct answers to this question.
Response:
- A. Installed base
- B. Registered product
- C. Spare part
- D. Functional location
- E. Contract
Answer: B,D,E
NEW QUESTION 50
How can you maintain high data volume on SAP C4C?
There are 2 correct answers to this question.
Response:
- A. Apply the Data workbench to populate data
- B. Use a custom data migration template to populate data
- C. Use a standard data migration template to populate data
- D. Use the Application and User Management work center to populate data
Answer: A,C
NEW QUESTION 51
How can you prevent users from adding an installed base within a ticket?
Please choose the correct answer.
Response:
- A. Add a new interactive item to the structure of the installed base
- B. Keep the installed base status In preparation
- C. Use an action to block the installed base if it is active
- D. Download the installed base for offline editing
Answer: B
NEW QUESTION 52
Which of the following are data migration master data templates?
There are 3 correct answers to this question.
Response:
- A. Personal addresses and contacts
- B. Business configuration
- C. Campaigns
- D. Account hierarchies
- E. Discount lists
Answer: A,D,E
NEW QUESTION 53
For which of the following systems does SAP Hybris Cloud for Customer provide standard integration content for registered products?
Please choose the correct answer.
Response:
- A. SAP CRM
- B. SAP Hybris Commerce
- C. SAP Hybris Marketing
- D. SAP ERP
Answer: D
NEW QUESTION 54
Which of the following options need to be considered before you use the data migration templates?
There are 3 correct answers to this question.
Response:
- A. The template structure is predefined and CANNOT be changed
- B. There is a template available for each object that allows tool-supported migration.
- C. You do NOT need to know the definitions of each of the fields
- D. You can upload the data only once
- E. For each object to be migrated, the CSV fields must be mapped to the fields in the system
Answer: A,B,C
NEW QUESTION 55
Which of the following elements can you use to set up routing rules for service tickets?
There are 2 correct answers to this question.
Response:
- A. Channel type
- B. Escalation status
- C. Warranty
- D. Escalated date
Answer: A,B
NEW QUESTION 56
Which of the following prepackaged mashups exist for SAP C4C?
There are 2 correct answers to this question.
Response:
- A. Whatsapp
- B. MindTouch
- C. Hotmail
- D. Google maps
Answer: B,D
NEW QUESTION 57
You release an invoicing-relevant item with processing type Part Consumption from Technician Stock from an SAP Cloud for Customer work ticket to SAP ERP.
Where are the quantity fields used?
There are 2 correct answers to this question.
Response:
- A. The target quantity is used in the goods movement
- B. The target quantity is used in the billing request item
- C. The actual quantity is used in the billing request item
- D. The actual quantity is used in the goods movement
Answer: B,D
NEW QUESTION 58
What data type is used in a Date Profile to determine the start of the warranty?
Please choose the correct answer.
Response:
- A. Reference date
- B. Due date
- C. Requested date
- D. Creation date
Answer: A
NEW QUESTION 59
Which of the following business objects synchronize bi-directionally between Outlook and SAP Hybrid Cloud for Customer?
There are 2 correct answers to this question.
Response:
- A. Account contacts
- B. Tasks
- C. Leads
- D. Visits
Answer: A,B
NEW QUESTION 60
Which of the following actions can you perform with the Administration Adaptation function?
There are 3 correct answers to this question.
Response:
- A. Assign a page layout to achieve dynamic user interfaces
- B. Edit custom forms and reports
- C. Disable Key User properties
- D. Change My Settings
- E. Create and extension field and define its properties
Answer: A,C,E
NEW QUESTION 61
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