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Introduction to Certified Implementation Specialist - Service Mapping (CIS-SM) Exam
The Service Mapping (CIS-SM) Exam Specification of the ServiceNow Certified Implementation Specialist specifies the aim, audience, testing choices, exam content coverage, test structure, and prerequisites for being a ServiceNow Certified SM Implementation Specialist. The Service Mapping (CIS-SM) ServiceNow Accredited Implementation Specialist test certifies that a successful candidate has the expertise and necessary knowledge to contribute to the configuration, implementation, and maintenance of ServiceNow SM applications.
This CIS-SM exam test is intended for SM implementation specialists and shows how components of SM applications, including Demand, Project, and Resource, can be implemented and configured. Separate courses that can be taken care of in Agile and Test Management. Each module offers best practices, configuration steps, and comprehensive details about the applications within Service Mapping. This exam is divided into 5 different modules. Check out the CIS-SM practice exams for a better understanding of how these modules are spread in the exam.
NEW QUESTION 22
Which one of the following in the CMDB Identification and Reconciliation application allows a CMDB administrator to specify authorized data sources that can update a CMDB table or a set of table attributes?
- A. Reclassification Tasks
- B. Identification Rules
- C. Datasource Precedence Rules
- D. Reconciliation Rules
Answer: D
NEW QUESTION 23
When using a Delimited Text Parsing Strategy, what delimiter and position will parse 2014 from the string?
2014/02/07-17:49:36
- A. Delimiter of / and position of 1
- B. Delimiter of / and position 0
- C. Delimiter of 2014 and position 1
- D. Delimiter of space and position 1
Answer: C
NEW QUESTION 24
In Service Mapping, which one of the following icons represents a credential error on the Service map?
- A. mark
- B. Yellow triangle
- C. Generic application
- D. Red stop sign
Section: (none)
Explanation
Answer: B
NEW QUESTION 25
In Service Mapping, which one of the following best describes the process of discovery after an Entry Point is configured?
- A. For each pattern that supports the Entry Point Type, run all the identification Sections that finish successfully and then run each Connection Section for the pattern.
- B. For each pattern that supports the Entry Point Type, run all the Identification Sections and run all Connection Sections.
- C. For each pattern that supports the Entry Point Type, run identification Sections until one finishes successfully and then run each Connection Section for the pattern.
- D. For each pattern that supports the Entry Point Type, run identification Sections until one finishes successfully and then run Connection Sections until one finishes successfully.
Answer: C
NEW QUESTION 26
Which one of the following best describes what will happen if Discovery is configured with 3 MID Servers in a Load Balance Cluster with Shazzam cluster support disabled?
- A. Only one MID Server will be used during the Port Scan phase and all three will be used during the classification phase.
- B. All three MID Server will be used during the Identification phase and only one will be used during the exploration phase.
- C. Only one MID Server will be used during the Identification phase and all three will be used during the exploration phase.
- D. All three MID Servers will be used during the Port Scan phase and all three will be used during the classification phase.
Answer: D
NEW QUESTION 27
Which one of the following ECC Queue records contains the XML payload returned from the MID Server that will be processed by the ServiceNow instance?
- A. Input, Pending
- B. Output, Ready
- C. Input, Ready
- D. Output, Pending
Answer: B
NEW QUESTION 28
Assuming the Apache Web Server Identification Rule (CI Identifier) is configured as shown with the following Criterion attributes:
Class
Configuration file
Version
Yesterday, an Apache Web Server CI was discovered as part of Service Mapping. Today, the application owner upgraded the Apache Web Server to a different version and reran discovery of the service. What will happen in the CMDB?
- A. The Apache Web Server CI will be reclassified as a Web Server CI.
- B. A duplication error will occur.
- C. The existing Apache Web Server CI will be reconciled with the upgraded Apache Web Server CI and its version will be updated.
- D. A new Apache Web Server CI is created.
Answer: C
NEW QUESTION 29
Which of the following represents the skills needed that a Service Mapping administrator or implementer should have? (Choose four.)
- A. Understanding of protocols such as HTTP, TCP, SNMP, SOAP, and REST
- B. Scripting capabilities with respect to Unix and Windows commands
- C. Sufficient skills to build an enterprise web site
- D. Understanding of XML, Regex, Delimited text, and JSON
- E. Intermediate or above Windows and Unix administration skills
- F. Understanding of relational database theory
Answer: A,B,D,E
NEW QUESTION 30
After discovering load balancers in a customer environment, service candidates may appear on the Service Mapping Home page under which one of the following tiles?
- A. Completed
- B. Review
- C. Approve
- D. Fix
- E. Map
Answer: D
NEW QUESTION 31
In the image, which one of the following best describes the lower icons?
- A. The connections from HAProxy are application clusters.
- B. The connections from HAProxy could not be identified and are marked as a Generic Application.
- C. The connections from HAProxy are marked as boundaries.
- D. The connections from HAProxy are to other CIs that had errors during discovery.
Answer: D
NEW QUESTION 32
ServiceNow only needs Domain user with local admin rights to discover Windows hosts as part of a successful implementation of ServiceNow Discovery, however which of the following targets will not be discovered?
- A. Windows DHCP Servers
- B. Windows Active Directory Servers
- C. Windows DNS Servers
- D. Windows Domain Controller Servers
Answer: C
NEW QUESTION 33
Which one of the following represents what the MID stands for in MID Server?
- A. Management, Instrumentation, and Discovery
- B. MID is not an acronym.
- C. Management, Integration, and Discovery
- D. Monitoring, Instrumentation, and Discovery
- E. Monitoring, Integration, and Discovery
Answer: A
NEW QUESTION 34
In Service Mapping, when an application is identified as a Generic application, which one of the following is the cause?
- A. No Identification Rule exists
- B. No Pattern Identification and Connection Section matches
- C. No Pattern Identification Section matches
- D. No Pattern Connection Section matches
Answer: C
NEW QUESTION 35
In Pattern Designer, which one of the following best describes the Create Connection step?
- A. Provides information about integrations to the host
- B. Provides information about relationships between cluster members
- C. Provides information about relationships between the host and installed software
- D. Provides information about outbound connections to other CIs
Answer: D
NEW QUESTION 36
Which one of the following describes how a MID Server communicates with a ServiceNow instance?
- A. Initiates on HTTP
- B. Initiates on HTTPS
- C. Responds on HTTP
- D. Responds on HTTPS
Answer: B
NEW QUESTION 37
Which of the following are methods used to initiate discovery on a service? (Choose three.)
- A. Map a single service defined by configuring an entry point.
- B. Map services suggested by the discovery of MID Servers in an enterprise.
- C. Map multiple services by importing entry points from a CSV file.
- D. Map services based on Assets stored in the CMDB.
- E. Map multiple services suggested by Service Mapping by discovering the load balancers in an enterprise.
Answer: A,B,E
NEW QUESTION 38
Which one of the following is a valid format when entering SSH Private Key credentials?
- A. PGP
- B. PEM
- C. PMI
- D. PDP
Answer: B
NEW QUESTION 39
Which one of the following best describes the definition of an Entry Point?
- A. A Host::Hosted on relation between CIs
- B. A type of communication taking place between applications
- C. A template of attributes that define a communication type between applications
- D. A method by which a user interacts with a service or a CI interacts with another CI
Answer: D
NEW QUESTION 40
Which one of the following best represents the breadth of types of Configuration Items (CIs) discovered by running Service Mapping?
- A. Hardware, Installed Software, Network Gear
- B. Cloud Services, Applications, CI Relationships
- C. Hardware, Licenses, CI Relationships
- D. Physical Components, Logical Components, Certificates
- E. Applications, Licenses, IP Addresses
Answer: E
NEW QUESTION 41
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The benefit of obtaining the Certified Implementation Specialist - Service Mapping (CIS-SM) Exam Certification
You will learn to master ServiceNow skills through training and certification through hands-on, real-world coaching to help you achieve your objectives. You will learn to succeed with the Now Platform, whether you take virtual or in-person courses from ServiceNow or one of our Accredited Training Partners. Companies are searching for proven professionals and companies see faster implementations and better use of ServiceNow using trained professionals. Getting accredited boosts your career and sets you up to bring much more to the success of your company.
You will achieve market recognition, competitive differentiation, higher efficiency and outcomes, improved user group satisfaction, and a concrete indicator of your educational investment once you are ServiceNow accredited. If you are a young consultant beginning your career or a seasoned professional looking to deepen your experience and distinguish yourself from the competition, the ServiceNow deployment route will teach you to rapidly and efficiently deploy ServiceNow products in customer environments.
Training and certification from ServiceNow allow you to optimize platform capabilities rapidly to further accomplish your goals. If you are on the road to becoming a certified application developer (CAD), by designing application tables, developing and implementing forms, managing access, and incorporating workflows into applications, you can learn how to build applications. You will learn to take full advantage of the Now Platform by specializing in a brand.
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