New (2021) Oracle 1z0-1034-20 Exam Dumps [Q13-Q30]

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New (2021) Oracle 1z0-1034-20  Exam Dumps

Best Way To Study For Oracle 1z0-1034-20 Exam Brilliant 1z0-1034-20 Exam Questions PDF


Oracle 1z0-1034-20 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Configure and manage custom fields and custom attributes
  • Modify page params, page logic and page settings
Topic 3
  • Describe how event handling can be used for widget interaction
  • Explain Add-In Deployment Methods
Topic 4
  • Explain the advantages of using AJAX for widget/controller interaction
  • Describe the anatomy of a CP page
Topic 5
  • Describe the purpose of the RightNow Desktop Add-In Framework
  • Describe the uses of Connect for PHP in CP
Topic 6
  • Describe the use of Accelerators to speed integration
  • Describe the purpose of Special Queries and their uses
Topic 7
  • Describe the purpose of the Connect Common Object Model
  • Work with Custom Process Models
Topic 8
  • Use the site administration on the Agent Desktop
  • Create debugging within Oracle Service Cloud
  • Create Custom Objects
Topic 9
  • Create and manage a custom widget to display a custom object field
  • Describe the importance of Accessibility
Topic 10
  • Explain Searching for Viewing, Editing, Creating, and Customizing Record Types
  • Use the Widget Inspector
Topic 11
  • Access CP admin area, identify CP environments and deployment processes
  • Describe a model and its uses
Topic 12
  • Work with custom messagebases and configurations
  • Describe the importance of Internationalization
Topic 13
  • Configure and customize Custom Objects
  • Use Hooks within customizations
  • Generate Bulk, Batch, and Chain Operations
Topic 14
  • Explain the Usage of Session management
  • Use custom fields and custom objects accessed in ROQL
Topic 15
  • Describe CRUD Operations using Web Services for SOAP
  • Customize and manage Templates, Pages, and Themes
Topic 16
  • Set up and configure Syndicated widgets on an external page
  • Use Javascript and the Browser control for integration
Topic 17
  • Customize Mobile Sites and pageset mappings
  • Describe troubleshooting methods for Add-Ins
Topic 18
  • Describe Client-side scripting and its use in widgets
  • Use the Connect webservices with desktop add-ins

 

NEW QUESTION 13
In a Widget Controller file, which is the correct way to capture the Contact ID (c_id) from the URL parameter, query the database to fetch contact details, assign contact details in the class variable, and access it in the view.php file?
A)

B)

C)

D)

  • A. OptionC
  • B. OptionA
  • C. OptionD
  • D. OptionB

Answer: C

 

NEW QUESTION 14
Identify three options that describe functionality that is available in the deployment process for Customer Portal.

  • A. ability to roll back individual files from production
  • B. ability to deploy page sets
  • C. ability to roll back to any of the last five versions of production
  • D. ability to view changes in the staging area
  • E. ability to select individual files to promote to production
  • F. ability to deploy pages directly from development to production

Answer: C,D,F

 

NEW QUESTION 15
You notice that your mobile Customer Portal pages are not displaying in development mode. Identify the cause of the error.

  • A. The pre_age_render hookShould Set the USER_AGENT cookie.
  • B. A mobile page set mapping has not been enabled.
  • C. The post_page_render hook should set the user agent cookie.
  • D. Cookies are required for Custom Portal.
  • E. The login_required attribute of the Page metatag should be set to false.

Answer: E

 

NEW QUESTION 16
Your client wants to create three themes: gold, silver, and bronze.
Which three actions will allow the themes to be set dynamically through the URL?

  • A. Create a custom model that will, among other things, call the setTheme ( ) method.
  • B. Create themes in mapping.php by using the <m:theme> page tag.
  • C. Define themes in the template by using the <rn:theme> page tag.
  • D. Create custom controller that will, among other things, call the setTheme ( ) method.
  • E. Create the post_page_render hook.
  • F. Create the pre_page_r@nder hook.
  • G. Create custom widget that will, among other things, call the setTheme ( ) method.

Answer: A,C,D

 

NEW QUESTION 17
You want to filter the answers list page default answer report based on a value from the contact's session data, and you have been asked to not display certain answers to the end user in the report based on the contacts session data.
Which approach is required to create this customization?

  • A. Create a custom report with a definition that filters based on the session data associated with the contact viewing the report. Then change the report ID used on the page widgets.
  • B. Create a custom advanced search widget that causes the report to be filtered based on the session data. Then the widget will filter on page load and have no user interface elements for the applied filter.
  • C. Create a custom report that has a filter that may be set from a custom model used by the pre_report_get hook. Then change the report ID used on the page widgets.
  • D. Create a custom widget that removes undesired entries from the page by examining the output HTML.

Answer: B

 

NEW QUESTION 18
Which statement is true about the Knowledge API?

  • A. A new interaction ID is automatically created as soon as an old ID expires.
  • B. In the customer portal framework, each unique visit by a user is tracked through the web session
  • C. In the customer portal framework, each unique visit by a user is tracked through an interaction ID.
  • D. A unique interaction ID is allocated for each unique user and can be reused by the users for multiple visits for the duration specified by the VISIT_MAX_TIME configuration value.

Answer: C

 

NEW QUESTION 19
Identify the option that accurately describes how to set a report filter from code by using Connect Web Services for SOAP.

  • A. Report filters cannot be set from code. The user is required to set the filter in the Analytics Report Designer of the Agent Desktop.
  • B. RightNowSyncPortciient.GetReportFiiters must be used first to retrieve the report filters from the report.
    RightNowSyncPortciient .SetReportFiiters can then be used to set the filters in code. The report can then be run USing RightNowSyncPortciient. RunAnalyticsReport-
  • C. An array of AnalyticsReportFiiter can be dynamically created and set on the AnalyticsReport object that is passed to the RightNowSyncPortciient. RunAnalyticsReport method.
  • D. RightNowSyncPortciient.setReportFiiters can be used directly to set the filters in code. The report can then be run using RightNowSyncPortciient. RunAnalyticsReport.

Answer: B

 

NEW QUESTION 20
Within add-ins, web-service calls must be handled with care in order to avoid performance concerns.
Identify two ways to support maintaining a responsive agent interface when using Connect Web Services for SOAP from an add-in.

  • A. Run network calls within a separate thread to avoid locking the user interface.
  • B. Implement a caching mechanism, and a data expiration mechanism, within your model to avoid duplicate network traffic.
  • C. Implement a distinct model for each of your addins to avoid network contention.
  • D. Identify your most common requests and pre-load those data in the getcontrol1 ( ) method of each of your add-ins.
  • E. Update your user interface thread from your network-call thread to allow real time status updates.

Answer: E

 

NEW QUESTION 21
After a recent edit to the Support Home page, your client notices that Analytics is showing a massive drop in visits being recorded.
Which edit caused the reporting change?

  • A. The pre_paga_render hook is missing or incorrect.
  • B. The post_report_get_data hook is missing or incorrect.
  • C. The default mapping is missing or incorrect.
  • D. The click_stream attribute is missing or incorrect.
  • E. The pre_report_get_data hook is missing or incorrect.

Answer: A

 

NEW QUESTION 22
You have deployed a CPM and would like to log any errors that happen in its execution. Which option is not available to you from the CPM logic?

  • A. logMsasage ( "message" ) ;
  • B. writing to the notes field of the object on which you are performing CPM actions
  • C. writing to a custom logging table within the CPM code
  • D. the log files maintained in the configuration panel in the console

Answer: D

 

NEW QUESTION 23
You have written script to update contact data and have uploaded it to the custom folder. The file name of your script is updatecontact.php.
What is the correct URL to execute your script from a browser window assuming this is a custheip.com domain?

  • A. http://site.custhelp.com/app/custom/updatecontact
  • B. http://site.custhelp.com/cc/updatecontact.php
  • C. http://site.custhelp.com/cgi-bin/interface.cfg/import/custom/updatecontact.php
  • D. http://site.custhelp.com/cgi-bin/interface.cfg/php/custom/updatecontact.php

Answer: A

 

NEW QUESTION 24
You need to set the address of a new contact using Connect PHP. You have only the abbreviation for the state.
How should you finish the following code to set the state of the Address object?

A)

B)

C)

D)

E)

  • A. Option E
  • B. Option D
  • C. Option B
  • D. Option A
  • E. Option C

Answer: A

 

NEW QUESTION 25
Which three are functions of Object Designer?

  • A. ability to create custom fields
  • B. ability to create system attributes
  • C. ability to import data
  • D. ability to create menu-only objects
  • E. ability to configure business rules for custom objects
  • F. ability to create custom objects

Answer: A,B,E

 

NEW QUESTION 26
Which is the correct way to update the primary email address of a contact in Oracle B2C Service with the ID =
8007000 and the email [email protected]?
A)

B)

C)

D)

E)

  • A. Option D
  • B. Option B
  • C. Option E
  • D. Option A
  • E. Option C

Answer: D

 

NEW QUESTION 27
How can you make the Incident.Subject workspace field "required" from within the Workspace Add-in code?
A)

B)

C)

D)

  • A. Option D
  • B. Option A
  • C. Option C
  • D. Option B

Answer: D

 

NEW QUESTION 28
You are implementing the Syndicated ProactiveChat widget on an external page.
Custom JavaScript is used to display the widget's chat request dialog box based on custom logic not provided by the widget. How can you disable the ability for the widget's chat request dialog box to display automatically?

  • A. Set the seconds attribute to o and call the offerchat o method on the widget's instance object to open the widget's chat request dialog box.
  • B. Set the seconds attribute to o and fire the moffersyndicatedchat event, passing in the ID of the widget's Instance object as an argument.
  • C. Set the timeout attribute to null and call the global offerchat () method.
  • D. Set the timeout attribute to o and call the offerchato method on the widget's instance object to open the widget's chat request dialog box.

Answer: B

 

NEW QUESTION 29
The following code snippet is being used in a custom widget view on a page that is accessible to users with disabilities. Identify the error in the code.

  • A. Images cannot be used on pages that are accessible to users with disabilities.
  • B. Custom widgets cannot be used on pages that are accessible to users with disabilities.
  • C. Image size needs to be bigger.
  • D. The alt attribute on the image tag is missing.

Answer: C

 

NEW QUESTION 30
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