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NEW QUESTION # 20
What can the plus signs (+) in the Email Analytics Overview page mean? Note: There are 2 correct answers to this question.
- A. These are your most successful campaigns.
- B. The campaign was sent with Send Time Optimization.
- C. The campaign has child campaigns (e.g., recurring or A/B test emails).
- D. The plus sign can be expanded to show the preview.
Answer: C
NEW QUESTION # 21
What are some of the configurations that are required before you can start sending emails via SAP Emarsys Customer Engagement? Note: There are 2 correct answers to this question.
- A. Deliverability Advisor
- B. Reply Management
- C. DNS configuration
- D. Send Time Optimization
Answer: B,C
NEW QUESTION # 22
Which two mailboxes are the best practice for the Yahoo complaint feedback loop setup? Note: There are 2 correct answers to this question.
Answer: A,D
NEW QUESTION # 23
Which database cannot be used for campaign personalization in SAP Emarsys Customer Engagement?
- A. Amazon Redshift
- B. Microsoft SQL Server
- C. MySQL
- D. Google BigQuery
Answer: D
NEW QUESTION # 24
In which node can you choose filters and conditions such as "Country equals US"?
- A. Quick filter
- B. Didn
- C. Filter switch
- D. Email behavior check
Answer: A
NEW QUESTION # 25
You want to analyze your email response rates by domain level. Which reporting tab gives you a breakdown for the 10 most popular email providers?
- A. Customer Lifecycle
- B. Trend Reporting
- C. Revenue Analytics
- D. Deliverability Reporting
Answer: D
NEW QUESTION # 26
You are about to create your monthly email report and you want to see revenue results of two different campaigns next to each other. Where can you create this report?
- A. Analytics > Trends > Revenue
- B. Analytics > Trends > Trend Reporting
- C. Analytics > Trends > Comparison
- D. Analytics > Trends > Revenue Analytics
Answer: C
NEW QUESTION # 27
You have 1500 contacts and have manually uploaded 100 additional new contacts, but the number of available (opted-in) new contacts on the Database Growth widget still shows 1500 contacts. You checked that the email address fields are filled and the email addresses are valid. What could be reasons why the additional new contacts are not showing? Note: There are 2 correct answers to this question.
- A. The Database Growth widget only shows auto-imported contacts.
- B. The opt-in field was not set to TRUE.
- C. The update takes at least 24 hours to show in the widget.
- D. Too many new contacts were uploaded at the same time.
Answer: B,C
NEW QUESTION # 28
Which mandatory steps do you need to complete before you can attempt your first API call? Note:
There are 2 correct answers to this question.
- A. Configure authentication.
- B. Create an SAP Emarsys Customer Engagement login.
- C. Download the Postman collection.
- D. Create an API user.
Answer: A,D
NEW QUESTION # 29
You just had a new product range added to your online store and you want to target your VIP clients with a one-off multi-channel promotional program. Which entry node do you use?
- A. Form - registration form
- B. Target segment - segment
- C. Entry from program
- D. Recurring filter - every 1 day(s)
Answer: C
NEW QUESTION # 30
Some web recommender widgets can be placed on any page in your website. What are some examples of these widgets? Note: There are 2 correct answers to this question.
- A. Personal widget
- B. Also-bought widget
- C. Home widget
- D. Last-purchase widget
Answer: B,C
NEW QUESTION # 31
Web Channel displays personalized content on your website. How many domains can use Web Channel?
- A. Up to 10 domains are supported.
- B. One domain is supported.
- C. Unlimited domains are supported.
- D. Two domains are supported.
Answer: B
NEW QUESTION # 32
You want to provide an omnichannel experience to your customers by extending your webshop personalization experience to another channel. In this context, what is the recommended practice for identifying contacts?
- A. Use different identifiers so you can better identify which contacts are coming from the new channel and your website pages.
- B. Use full name and email address as the unique identifier.
- C. Use the same identifier across all channels.
- D. Enable SAP Emarsys Customer Engagement AI to automatically identify unique contacts.
Answer: C
NEW QUESTION # 33
Yesterday, David purchased a very elegant suit from your Web shop, while Andrew bought a simple discounted T-shirt. You'd like to send different messages to them depending on their total purchase amount. What node do you need to use?
- A. Wait node
- B. Decision splitter node
- C. Wait for an event node
- D. A/B test node
Answer: B
NEW QUESTION # 34
What is the Yahoo complaint feedback loop?
- A. It is a tool that enables complaints to be automatically recorded in your account as unsubscribes.
- B. It is a tool that enables bounces to be automatically recorded in your account as suppressions.
- C. It is a tool that enables hard bounces to be automatically recorded in your account as invalid contacts.
- D. It is a tool that enables complaints to be automatically recorded in your account as hard bounces.
Answer: A
NEW QUESTION # 35
You want to create a new Lookalike Audience for Facebook in CRM Ads, but a status error message appears saying "Too few contacts". How is this possible? Note: There are 2 correct answers to this question.
- A. The audience was archived.
- B. The audience is updated on a daily basis only.
- C. The network audience was created but there are not enough contacts.
- D. The network audience was created but the transfer of the contacts failed.
Answer: B,C
NEW QUESTION # 36
The Health Check dashboard shows a web behavior error and a data source consistency error. Where you can find more information? Note: There are 2 correct answers to this question.
- A. Predict Data Sources page
- B. Inspector bookmarklet
- C. Predict Recommendations widget
- D. Database Growth widget
Answer: A
NEW QUESTION # 37
How does contact duplication work in SAP Emarsys Customer Engagement? Note: There are 2 correct answers to this question.
- A. It runs every time a new contact is about to be imported.
- B. It runs once a day, checking against the full database.
- C. Contacts with identical first name and last name are merged automatically.
- D. Contacts with the same unique identifier are merged automatically on import.
Answer: A,D
NEW QUESTION # 38
In your test campaign, only 50% of push messages are delivered. The error message states "Invalid push token". What do you do?
- A. Add iOS and Android platform-specific values for your messages.
- B. Check your segmentation criteria and only include push-enabled users.
- C. Check the SDK version in your app.
- D. Create a silent push message.
Answer: B
NEW QUESTION # 39
Sarah left a product in her cart on your website. You'd like to build an automated customer journey so that she completes her purchase. Which trigger option from the list below do you need to use in your Interactions program?
- A. Mobile event
- B. Wishlist event
- C. Web Extend event
- D. Product catalog update
Answer: C
NEW QUESTION # 40
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