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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design for Scale | 9% | - Use Enterprise Grid Sandbox - Build for Enterprise Grid - Support Slack Connect and shared channels |
| Topic 2: Design the Interactive Flow of Your App | 20% | - Build workflows and use cases - Handle user entry points: commands, shortcuts, actions - Align design with Slack architecture - Use Block Kit to build user interfaces |
| Topic 3: Distribute Your App | 7% | - Manage app lifecycle and updates - Publish to App Directory - Private distribution |
| Topic 4: Tools | 5% | - Slack Developer Tools (SDT) - Sample code and resources - Use Bolt framework - Block Kit Builder |
| Topic 5: Design a Great User Experience | 8% | - Onboard and guide users - Follow Slack design principles - Design accessible and consistent interfaces |
| Topic 6: APIs for Managing Your Slack | 12% | - SCIM API for user and group management - Audit API for monitoring - Admin API for workspace management |
| Topic 7: Apps in the Slack Platform | 7% | - Choose appropriate Slack surfaces: App Home, modals, messages - Automate and enhance workspace operations - Securely store and retrieve data and tokens - Set up collaboration for app development |
| Topic 8: Design for Security | 19% | - Implement OAuth 2.0 and token rotation - Secure data storage and transmission - Manage scopes and permissions - Comply with compliance and governance requirements |
| Topic 9: Design Your Workflows: Spotlight on Slack's APIs | 13% | - Manage rate limits - Implement Web API and Events API - Understand API terminology and versioning - Socket Mode vs HTTP event delivery - Select correct API: Web API, Events API |
Salesforce Certified Slack Developer Sample Questions:
1. A company wants to implement a Slack app for employees to quickly report IT issues.
What is the most efficient feature to use for initiating the IT issue reporting process?
A) Set up a dedicated IT support channel where employees post their issues
B) Implement a slash command in various channels for reporting IT issues
C) Create a bot that employees can message to report IT issues
D) Use a global shortcut that opens a form for employees to report IT issues
2. You are developing a Slack app for a human resources team to gather and process employee feedback.
Which Slack surface would be most appropriate for collecting detailed feedback from employees?
A) Create an interactive message with buttons for feedback options
B) Utilize direct messages to individually ask for feedback
C) Use modals to collect feedback through a structured form
D) Send a message to a dedicated channel asking for feedback
3. When is it most appropriate to utilize the Discovery API in a Slack workspace?
A) To ensure compliance with legal and regulatory standards by archiving all communications and files shared within the workspace
B) For creating custom interactive Slack apps that enhance user engagement within channels
C) For developing a feature within a Slack app that personalizes the user interface based on individual preferences
D) When implementing a solution for real-time monitoring of employee productivity based on Slack usage
4. Your team is developing a Slack app to notify a sales team whenever a new lead is captured on the company website.
Which Slack component or feature should primarily be used to implement this functionality?
A) Develop a bot to periodically check for new leads and post updates in a dedicate channel
B) Use Slash commands to allow sales team members to request lead updates
C) Implement incoming webhooks to automatically send notifications to a sales channel when a new lead is captured
D) Set up an RSS feed in a Slack channel for new lead notifications
5. You've developed a Slack app that provides a project management tool with integrated chat functionality. You want to make this app available for installation by other Slack workspaces.
What category does this app fall under?
A) Distributed App
B) Single Workspace App
C) Published App Directory App
D) Shared App
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: C |
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