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SAP E_SSMGT_73 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | Social Services Management with SAP CRM 7.0 EHP3 |
| Exam Number: | E_SSMGT_73 |
| Real Exam Qty: | 80 |
| Exam Format: | Multiple Response, Multiple Choice |
| Exam Duration: | 180 minutes |
| Passing Score: | 65% |
| Related Certifications: | SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1/EhP2/EhP3 SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 |
| Certificate Validity Period: | Valid indefinitely, subject to product lifecycle |
| Available Languages: | English |
| Exam Price: | Approx. $500 USD (varies by region) |
| Recommended Training: | SAP CRM Social Services Management Training |
| Exam Registration: | SAP Training & Certification Shop SAP Certification Hub |
| Exam Way: | Online proctored or at authorized SAP testing centers |
| Pre Condition: | Prerequisite: Pass C_TCRM20_70, C_TCRM20_71 or C_TCRM20_72; recommended functional experience with SAP CRM 7.0 EHP3 |
| Official Syllabus URL: | https://training.sap.com/certification/e-ssmgt-73-sap-certified-application-specialist-social-services-management-with-sap-crm-70-ehp3 |
SAP E_SSMGT_73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Process Execution & Adjustments | 12% | - Changes, revisions and sanctions - Archiving and closing - Approval workflows |
| Decision Units & Composite Decisions | 16% | - Calculation and reduction rules - Composite decision logic - Decision unit determination |
| Social Service Plan & Eligibility | 20% | - Decision categories and configuration - Eligibility and entitlement concepts - Social service plan definition |
| Case Management | 16% | - Case creation and structure - Lifecycle and status management - Authorizations and organizational data |
| Social Services Management Overview | 12% | - Architecture and integration with SAP CRM - Basic concepts and terminology |
| BRFplus & Rule Configuration | 12% | - Integration with social services processes - BRFplus basic concepts - Rules for eligibility and entitlement |
| Cross-Functional Topics | 12% | - Integration with other SAP modules - Reporting and monitoring - Customizing and enhancements |
SAP E_SSMGT_73 Certification Exam Q&A
SAP Certified Application Specialist - Social Services Management with SAP CRM 7.0 EHP3 is an official SAP exam, registered under the code E_SSMGT_73. A passing score earns you the SAP Certified Application Specialist - Social Services Management with SAP CRM 7.0 EHP3 certification, positioned at the Application Specialist level. The credential also connects to SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0, SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1/EhP2/EhP3, so it can anchor a broader certification path. Because SAP designs its exams around real job tasks, holding this certification signals practical skill rather than memorized theory.
Candidates face 80 questions inside a 180 minutes window on the SAP Certified Application Specialist - Social Services Management with SAP CRM 7.0 EHP3 exam. That ratio leaves little slack, which is why pacing deserves as much practice as the content itself. Learn to budget your minutes, park stubborn questions instead of wrestling them, and rehearse under a real clock: a few timed runs in the ActualCollection test engine will make the official time limit feel routine rather than threatening.
The passing bar for SAP Certified Application Specialist - Social Services Management with SAP CRM 7.0 EHP3 is set at 65%, and registering for the exam officially costs Approx. $500 USD (varies by region). There is no reduced price for a second try: fail, and you pay Approx. $500 USD (varies by region) in full again. That makes honest self-testing the cheapest insurance available, so hold off on booking until your ActualCollection practice scores sit clearly above the passing line, attempt after attempt.
Prerequisite: Pass C_TCRM20_70, C_TCRM20_71 or C_TCRM20_72; recommended functional experience with SAP CRM 7.0 EHP3
Vendor policies are revised from time to time, so double-check the eligibility details before registering on the official exam page.
Sign-up for the SAP Certified Application Specialist - Social Services Management with SAP CRM 7.0 EHP3 exam is handled through the official registration channels listed here.
One practical detail: the exam is delivered Online proctored or at authorized SAP testing centers, so plan your logistics accordingly.
SAP recommends the following training resources for candidates working toward SAP Certified Application Specialist - Social Services Management with SAP CRM 7.0 EHP3.
Training gives you the theory, but repetition locks it in. Pair any course with the 0 practice questions in the ActualCollection E_SSMGT_73 package and you will know exactly how each topic shows up on exam day.
Absolutely. A free PDF demo of the SAP Certified Application Specialist - Social Services Management with SAP CRM 7.0 EHP3 questions is available at ActualCollection, so you can inspect the quality and formatting before any money changes hands. Once you buy, updates are free for 365 days, and when that period runs out you can extend the update service at 50% off the regular price.
ActualCollection offers a 100% money-back guarantee with specific conditions. If you take the SAP Certified Application Specialist - Social Services Management with SAP CRM 7.0 EHP3 exam within 60 days of purchase and fail, you may claim a full refund, provided the exam matches your product. Sitting the exam within 3 days of purchase disqualifies a claim, as do downloaded-but-unused products, free materials, and expired orders; the candidate name must also match the payer name. To file, submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and the claim is processed within 7 days. If you prefer, you can skip the refund and instead receive two other exam products of equal value at no charge while keeping the update service on your original purchase.
As for delivery: it is immediate. Your files become downloadable the moment payment completes and are also emailed to you within one minute. If nothing shows up within 2 hours, contact customer service. You may install the software on an unlimited number of computers.
SAP Certified Application Specialist - Social Services Management with SAP CRM 7.0 EHP3 is divided into 7 official domains. Among the headline areas are Case Management (16%), BRFplus & Rule Configuration (12%), and Decision Units & Composite Decisions (16%). Scroll up to the exam topics section for the full breakdown, and use it as a checklist: any line you cannot confidently explain deserves another round of practice.
