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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

1. Which key value statements are used in support of the CIO persona discussions that promote the value of employing the BSM solution in their IT environment? (Select two)

A) HP BSM combines application, system, and network solutions to deliver a comprehensive view of IT business services.
B) HP BSM includes tools to prevent, manage, optimize, integrate, and automate the IT environment to reduce operating costs, improve service levels, and innovate with less risk.
C) HP BSM maintains an industry proven practice to create a semi-automated process supporting its limited cross-domain functionality and predictive analytics reporting.
D) HP BSM uses the SiteScope product to monitor internal and remote network devices while providing agentless monitoring support.
E) HP BSM does not integrate with third-party monitoring products; however, it does provide alternative monitoring solutions to replace those applications and create new event-based monitoring scripts.

2. Which customer challenge does BSM Network Management most specifically address?

A) need to develop a multi-screen monitoring view of the cross-domain infrastructure
B) inability to detect the root-cause of an application problem
C) need to reduce mean time to repair (MTTR) for network outages (to prevent too much time spent troubleshooting)
D) inability to provide a holistic and crool;ss-domain view of their entire IT infrastructure

3. Where would you find license SKU and pricing information for HP BSM Systems Management?

A) Sales Awareness Webinars
B) Pricing Guides on HP Partner Central
C) HP WW Product Promotions (link)
D) BSM datasheets

4. Which customer challenge does BSM Systems management most specifically address?

A) need to develop a multi-screen monitoring view of the cross-domain infrastructure
B) inability to detect the root-cause of an application problem
C) inability to provide a holistic and cross-domain view of their entire IT infrastructure
D) need to reduce mean time to repair (MTTR) for network outages (to prevent too much time spent troubleshooting)

5. Which HP value statement will resonate with the persona involved in Network Management?

A) Our Network Management solution optimizes and consolidates tools with ability to manage most complex heterogeneous environments from a single solution.
B) Our Network Management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.
C) Our Network Management solution provides end-to-end transaction and service-level management through proactive end-user monitoring.
D) Our Network Management solution guarantees an error-free, heterogeneous application that spans network silos.

Solutions: