Read the ServiceNow CSA Exam Requirements below

• Applicants can take a three-day ServiceNow Basics training course or the ServiceNow Basics training course offered at Now Learning.

• Industry experience with database and system administration concepts is also helpful, as is knowledge of IT help desk processes and workflows related to incidents, problems, and changes.

• To pass this exam, candidates must have completed the ServiceNow Fundamentals course and have at least six months of practical experience with ServiceNow.

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Prerequisites

Those individuals who are planning to take the ServiceNow CSA exam should meet particular requirements. First of all, the vendor requires that the applicants complete the official training course. They can enroll for the on demand ServiceNow Fundamentals course offered on Now Learning, a special online platform developed by ServiceNow. It provides the learners with a wide range of resources, hands-on practice, as well as a convenient framework for managing their certifications. Alternatively, they can go for a three day ServiceNow Fundamentals option offered as Instructor-Led Training (ILT) or Virtual Instructor-Led Training (VILT). After completing the ServiceNow Fundamentals course, one will receive a special voucher code that gives access to the ServiceNow Certified System Administrator test.

The test takers should also be well versed in all the topics contained in the official exam blueprint. This document is available for download on the vendor’s website free of charge. Additionally, they are recommended to have the industry experience associated with database principles & system management; a minimum of 3 months of experience utilizing & maintaining a ServiceNow instance; some level of knowledge of problem, change, and incident workflows as well as IT Help Desk Processes. The working experience in the System Administrator role or access to the ServiceNow administrative applications & modules will be also helpful.

Reference: https://www.globalknowledge.com/nl-nl/certificeringen/certificeringen/servicenow/certified-system-administrator

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