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Avaya 3171T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Contact Center Solutions | 20% | - Routing, queuing, and call handling - Reporting, analytics, and workforce optimization - Avaya Aura Contact Center overview |
| Topic 2: Solution Selling and Customer Engagement | 10% | - Solution recommendation and positioning - Value proposition and ROI analysis - Customer requirement analysis |
| Topic 3: Deployment and Management | 25% | - Virtualization and survivability - Solution design and sizing - Security, compliance, and troubleshooting - Administration, maintenance, and licensing |
| Topic 4: Unified Communications and Collaboration (UC&C) | 25% | - UC&C architecture and components - Integration with third-party applications - Avaya Equinox and Aura solutions - Collaboration tools and endpoints |
| Topic 5: Avaya Team Engagement Solutions Overview | 20% | - Avaya portfolio and product offerings - Benefits and business value - Introduction to Avaya Team Engagement Solutions |
Avaya APDS Avaya Enterprise Team Engagement Solutions Online Test Sample Questions:
1. Avaya IXTM Messaging uses several virtual or physical Application Servers Match the four servers listed with their description
2. For an existing customer with existing Elite 6000 MCUs, what are two reasons they would want to add an Avaya Equinox Media Server? (Choose two)
A) To add Gatekeeper functionality
B) To add WebRTC Gateway functionality
C) To add Web Collaboration functionality
D) To add B2BUa functionality
E) To add Streaming and Recording functionality
3. The customer you are working with requires voice messaging using Microsoft Exchange as the back-end.
The solution does not have to be geographically redundant, but does have to be hardware redundant the customer has 8,000 users.
Assuming 60 users per port, how many Avaya Aura Messaging Application Servers are needed to satisfy the requirement?
A) five Application Servers
B) two Application Servers
C) three Application Servers
D) four Application Servers
4. Which statement describes one of the features or options of the xt Executive 240?
With two screens it supports one for PC monitor and one for XTE display.
A) It supports the addition of a second or third HDMI screen
B) Presentation or content resolution of 1080p requires an optional license
C) Embedded multi-party conferencing requires and optional license
D) It supports both the MCU9/SMB9 and MCU4/SMB4 options
5. Although the basic Avaya IX TM Messaging solution provides many advanced features and capabilities, some of them require an add-on license Which of the following features requires an additional license?
A) Additional non-Avaya PBX integration
B) Sync with Office 365 & Google emails
C) Text to Speech (TTS)
D) Single sign on (SSO)
Solutions:
| Question # 1 Answer: Only visible for members | Question # 2 Answer: B,C | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: A |






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