Certification exams change, and study material that was current last year can quietly go stale. ActualCollection updates its 95 Avaya Aura® Communication Applications Support practice questions continuously, and your purchase includes 365 days of free updates through 2026 and beyond.
Avaya 7230X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Communication Applications Support Exam |
| Exam Number: | 7230X |
| Available Languages: | English |
| Related Certifications: | ACSS - Avaya Aura Core Components Support |
| Real Exam Qty: | 65 - 70 |
| Exam Duration: | 90 minutes |
| Exam Format: | Drag-and-Drop, Multiple Answer, Multiple Choice, Scenario-Based |
| Certificate Validity Period: | 2 years |
| Exam Price: | 125 USD |
| Passing Score: | 68% - 70% |
| Recommended Training: | Avaya Aura Communication Applications Support Training |
| Exam Registration: | Avaya Learning Portal Pearson VUE Registration |
| Sample Questions: | ![]() |
| Exam Way: | Onsite at Pearson VUE centers / Online proctored |
| Pre Condition: | No mandatory prerequisites; recommended experience with Avaya Aura Communication Manager, Session Manager, and System Manager |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/#/training/catalog/offering/21531 |
Avaya 7230X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Call Flows & Signaling | 30% | - Conferencing and contact center integration - SIP trunking and remote worker flows - Presence and messaging call flows - SIP protocol and message sequences |
| Topic 2: Avaya Aura Communication Applications Architecture | 30% | - Branch Survivability architecture - Application Enablement Services (AES) - Avaya Breeze and Presence Services - Web Gateway (AAWG) and WebRTC - Core components overview - Session Border Controller for Enterprise (ASBCE) |
| Topic 3: Troubleshooting Methodology & Tools | 40% | - ASBCE troubleshooting utilities - AES and AAWG troubleshooting - Log analysis and health monitoring - Avaya GSS troubleshooting framework - Diagnostic tools for Breeze/Presence |
Avaya 7230X Exam: Frequently Asked Questions
The Avaya Aura® Communication Applications Support exam is the official Avaya test registered under exam code 7230X. Passing it earns you the ACSS - Avaya Aura Communication Applications Support certification, a credential at the Specialist level. It is also linked to the related certification: ACSS - Avaya Aura Core Components Support. Avaya exams are valued because they test job-ready skills, so a passing score here carries real weight on a resume.
The Avaya Aura® Communication Applications Support exam includes 65 - 70 questions to be completed within 90 minutes. Do the pacing math before exam day: with that many items on the clock, you need a steady rhythm and the discipline to flag a hard question and move on instead of stalling. Two or three full timed sessions with the ActualCollection test engine will show you exactly what that pace feels like, so time pressure stops being a factor on the real day.
To pass the Avaya Aura® Communication Applications Support exam you need 68% - 70%, and the official registration fee is 125 USD. A retake is not discounted: a failed attempt means paying the full 125 USD again, so treat your first sitting as the expensive one. A sensible rule is to book your seat only after you are scoring comfortably above the passing mark on the ActualCollection practice tests, not just squeaking past it once.
No mandatory prerequisites; recommended experience with Avaya Aura Communication Manager, Session Manager, and System Manager
Eligibility rules do change from time to time, so confirm the current requirements before you register on the official exam page.
Registration for the Avaya Aura® Communication Applications Support exam goes through the official channels below.
As for the delivery format, the exam is taken Onsite at Pearson VUE centers / Online proctored.
Avaya points candidates toward the following training options for Avaya Aura® Communication Applications Support.
Course work builds the foundation; question practice makes it stick. The 95 practice questions in the ActualCollection 7230X package let you rehearse each topic under exam-style pressure before the real thing.
Yes. ActualCollection offers a free PDF demo of the Avaya Aura® Communication Applications Support material so you can judge the question quality and format before spending anything. After purchase, your license includes 365 days of free updates, and if you want to keep receiving updates after that period, renewals are available at a 50% discount.
If you take the Avaya Aura® Communication Applications Support exam within 60 days of your purchase and do not pass, ActualCollection backs you with a 100% money-back guarantee. The claim must match the exam your product covers: attempts taken within 3 days of purchase are not eligible (that is too little preparation time), and neither are downloaded-but-unused products, free materials, or expired orders. The candidate name must match the payer name, and you need to submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer not to refund? You can swap instead and receive two other exam products of equal value for free while keeping the update service on your original purchase.
Delivery itself is instant: your files are downloadable right away and emailed to you within one minute of payment. If nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you may install the software on.
The official Avaya Aura® Communication Applications Support syllabus is organized into 3 domains. Key areas include Avaya Aura Communication Applications Architecture (30%), Troubleshooting Methodology & Tools (40%), and Call Flows & Signaling (30%). The complete, up-to-date topic list appears in the exam topics section above; work through it line by line and flag anything you cannot yet explain in your own words.
Avaya Aura® Communication Applications Support Sample Questions:
Question 1
Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3?
A. when the issue for the customer is intermittent
B. when the customer issue is not service affecting
C. when the issue is a common one resolved through an upgrade
D. when the Business Partner/Avaya Tier 2 have isolated issue and found a resolution
Question 2
Considering the message flow to an Avaya Aura Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura Communication Manager (CM) and Avaya Aura Application Enablement Services (AES)?
A. TR87
B. ASAI/TSAPI
C. WCF
D. DMCC/TSAPI
Question 3
To validate the initial system status of Avaya Breeze with the WebRTC Snap-in, which three components should be checked? (Choose three.)
A. Licensing mode
B. Configured certificates
C. Installation status
D. Cluster Status
E. WebRTC Service within Service Management > Services
Question 4
Which statement about Avaya Tier 2/Business Partners is true?
A. They isolate issue, resolve issue then escalate to Tier 3 for corrective action.
B. They describe the problem to Tier 3 in an escalation ticket and Tier 3 isolates and resolves the issue.
C. They immediately escalate to Tier 3 as issue is encountered.
D. They isolate the issue, and if no root cause is found, escalate to Tier 3 to resolve the issue.
Question 5
In an Avaya Aura Presence Services (PS) message flow, which type of message does a Remote Worker first send to PS?
A. SUBSCRIBE
B. NOTIFY
C. OPTIONS
D. REGISTER
Solutions:
| Question 1 Answer: C | Question 2 Answer: D | Question 3 Answer: A,D,E | Question 4 Answer: D | Question 5 Answer: D |






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