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Avaya IP Office Configuration and Maintenance Sample Questions:

1. An IP Office with Embedded Voicemail (EVM) has the time set using the system telephone. Each time the IP Office reboots the time changes to the wrong time. Which Windows command can be used to determine if there is a time server on the network causing the change?

A) get time
B) time
C) time server
D) net time

2. Which license will enable VoiceMail Pro database interactions?

A) Basic Edition
B) Essential Edition
C) Advanced Edition
D) Preferred Edition

3. An IP Office CCR administrator examines a CCR agent's user profile in Manager. The administrator discovers that on the user's Telephony tab the "Forced Login" checked box is grayed out. What does this mean?

A) The CCR Agent is not logged into the telephone.
B) The CCR Agent is checked on the user's telephony tab.
C) The CCR Agent is in After Call Work (ACW).
D) All of the CCR licenses are being used.
E) The CCR Agent is not a CCR administrator.

4. What does "IMAP support" mean in the IP Office UMS service?

A) A user can receive voicemail messages to their Outlook, Outlook express and/or Lotus Notes programs running on their pc.
B) A user ran receive voicemail messages only using MS Outlook.
C) A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.
D) A user can see/listen to voicemail messages via Web browser.
E) All messages arc forwarded to a user e-mail account and deleted on their telephone.

5. The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is. "This is an alarm call please hang up". Which description is true?

A) The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.
B) The telephone display message cannot be changed.
The prompt cannot be changed.
C) The telephone display message can be changed.
The prompt can be changed by telephone or can use a .wav file.
D) The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.

Solutions: