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Avaya 3001 Exam Syllabus Topics:

Avaya IP Office Configuration and Maintenance Sample Questions:

1. Which method will avoid corruption of the data on the SD card when removing the SD card?

A) Dial the shutdown short code to shutdown the card before removing the SD card
B) Use System Monitor to shutdown the card before removing the SD card.
C) Use the Manager application to shutdown the card before removing the SD card.
D) Pull out the card. Special shutdown is not required.

2. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?

A) MAPI
B) IMAP
C) POP3
D) HTTP

3. For an IP500v2 to support third-party call accounting software, which two setting must be set in the IP Office to get the application to work? (Choose two.)

A) Set IP address of call accounting software.
B) Install Delta Server.
C) Set CDR.
D) Set SMDR.

4. Which item must be completed for an IP Office user to be counted in CCR as an agent?

A) force Account Code must be checked on the user's Supervisor tab.
B) User must be a member of a hunt group.
C) User must be defined as an agent in one-X Portal.
D) CCR Agent Must be checked on the user's Supervisor tab.

5. Which user profiles can use Email reading with Text-to-Speech (TTS)? (Choose two.)

A) Power User
B) Teleworker User
C) Basic User
D) Mobile User
E) Office Worker User

Solutions: