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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. A customer tells you that the Avaya IP Office™ VoIP system has too much lag time between the speaker and the listener.
Which two statements describe what you would do to determine the cause of the delay? (Choose two.)

A) Examine the IP Telephone VoIP settings
B) Check the PSTN Connection.
C) Use debug view.
D) Enable RTCP monitoring.
E) Use SSA.

2. Which application will enable users to access their own recordings from within Media Manager?

A) Voice Recording Client
B) Workplace Client
C) User Portal
D) Web Client

3. A customer requires that all users be blocked from making international calls.
Which method can be used to efficiently apply this restriction to the IP Office Platform's short codes?

A) Configuring the short code for each user individually.
B) Assigning the short code to all external lines.
C) Assigning the short code to a user permission.
D) Adding the short code to the ARS table.

4. Six employees in a company have hot-desking enabled, and their calls will be redirected to their voicemail boxes when they log off. The employees want to access their voicemail boxes while they are out of the office.
What is the best way to set up Direct Inward Dialing/Direct Inward Dial (DDI/DID) to achieve this?

A) Assign DDI/DID to a voicemail module "Recording"
B) Set DDI/DID to their Login code
C) Assign DDI/DID numbers to their extensions
D) Assign DDI/DID to the short code feature "Voicemail Collect"

5. A customer wants to have a Dual Active Voicemail Pro deployment with a primary and a secondary Voicemail Pro server.
To meet the client's requirements, which level of deployment is required?

A) a Dual Active Voicemail Pro license
B) the Avaya IP Office™ Preferred Edition
C) the Avaya IP Office™ Server Edition Select
D) the Avaya IP Office™ Server Edition

Solutions: