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Avaya 7893X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IP Office Platform Configuration and Maintenance |
| Exam Number: | 7893X |
| Exam Format: | Multiple Choice |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Passing Score: | 70% |
| Related Certifications: | AIPS – 4000 Avaya IP Office Platform ACSS – 3000 Avaya IP Office Platform |
| Real Exam Qty: | 60 |
| Sample Questions: | ![]() |
| Exam Way: | Pearson VUE / Avaya-authorized proctored exam delivery (historical exam). |
| Pre Condition: | Active AIPS – 4000 Avaya IP Office Platform credential required to earn the ACSS – 3000 credential. Completion of recommended Avaya IP Office training courses is advised. |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/_assets/news/Avaya_Learning_Exam_codes_change_to_five-digit_format_for_Avaya_IP_Office%28TM%29_Platform_Credentials.pdf |
Avaya 7893X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IP Office Platform Architecture | - IP Office Components
|
| Topic 2: Applications and Integration | - Integrated Applications
|
| Topic 3: Installation and Initial Configuration | - Platform Deployment
|
| Topic 4: Telephony and Networking | - Voice Services
|
| Topic 5: Maintenance and Upgrades | - System Administration
|
| Topic 6: Troubleshooting and Support | - Problem Resolution
|
Common Questions About the Avaya IP Office™ Platform Configuration and Maintenance Exam
The Avaya IP Office™ Platform Configuration and Maintenance exam is the official Avaya test registered under exam code 7893X. Passing it earns you the ACSS certification, a credential at the Professional level. It is also linked to the related certifications: ACSS – 3000 Avaya IP Office Platform, AIPS – 4000 Avaya IP Office Platform. Avaya exams are valued because they test job-ready skills, so a passing score here carries real weight on a resume.
The Avaya IP Office™ Platform Configuration and Maintenance exam includes 60 questions to be completed within 90 minutes. Do the pacing math before exam day: with that many items on the clock, you need a steady rhythm and the discipline to flag a hard question and move on instead of stalling. Two or three full timed sessions with the ActualCollection test engine will show you exactly what that pace feels like, so time pressure stops being a factor on the real day.
Active AIPS – 4000 Avaya IP Office Platform credential required to earn the ACSS – 3000 credential. Completion of recommended Avaya IP Office training courses is advised.
Eligibility rules do change from time to time, so confirm the current requirements before you register on the official exam page.
Yes. ActualCollection offers a free PDF demo of the Avaya IP Office™ Platform Configuration and Maintenance material so you can judge the question quality and format before spending anything. After purchase, your license includes 365 days of free updates, and if you want to keep receiving updates after that period, renewals are available at a 50% discount.
If you take the Avaya IP Office™ Platform Configuration and Maintenance exam within 60 days of your purchase and do not pass, ActualCollection backs you with a 100% money-back guarantee. The claim must match the exam your product covers: attempts taken within 3 days of purchase are not eligible (that is too little preparation time), and neither are downloaded-but-unused products, free materials, or expired orders. The candidate name must match the payer name, and you need to submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer not to refund? You can swap instead and receive two other exam products of equal value for free while keeping the update service on your original purchase.
Delivery itself is instant: your files are downloadable right away and emailed to you within one minute of payment. If nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you may install the software on.
The official Avaya IP Office™ Platform Configuration and Maintenance syllabus is organized into 6 domains. Key areas include Applications and Integration, Telephony and Networking, and Installation and Initial Configuration. The complete, up-to-date topic list appears in the exam topics section above; work through it line by line and flag anything you cannot yet explain in your own words.
Avaya IP Office™ Platform Configuration and Maintenance Sample Questions:
Question 1
A customer's main number is routed to the destination VM:Main in the incoming call route menu.
Where should you now look to see the routing of these calls?
A. Hunt Groups
B. Voicemail Pro Modules
C. Users
D. Auto Attendant menu
Question 2
When you first power on the IP Office, there are two default incoming call routes; one is to route all voice calls to the Hunt Group main, which contains the first 10 extensions, and the other is for data calls.
Where do the data calls go by default?
A. Hunt group "Data"
B. RAS access "Dialin"
C. Extension "Modern"
D. Hunt group "Main"
Question 3
Where is the TCP Streaming Tool found?
A. in Web Manager
B. in SSA
C. in Manager
D. in Monitor
Question 4
You have changed the default port numbers fir UDP, TCP and TLS in the IP Office to support a SIP Remote Worker. Which two other items need to be changed? (Choose two.)
A. Client device.
B. Network topology
C. User permissions
D. Internet Router/Firewall
E. Manager P
Question 5
Time profiles can be used to automate a customer out-of hours setting. It is also possible to override these times manually to either deactivate or activate the time profile.
What would you need to create to allow customer control of the time profile?
A. Short Code
B. Hunt Group
C. Time Profile
D. Directory Number
Solutions:
| Question 1 Answer: B | Question 2 Answer: B | Question 3 Answer: D | Question 4 Answer: A,D | Question 5 Answer: A |






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