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HP Selling HP Business Service Management Solutions Sample Questions:

1. Which components should a salesperson include when comprising a solid value proposition for a customer to invest in HP BSM?

A) Evaluating the customer's budget for a BSM solution and providing a measureable benefit.
B) Connecting an IT pain point with a BSM solution tool and scheduling a demonstration.
C) Illustrating similar customer success cases and determining which best matches the customer's priority need.
D) Connecting an IT management process with a business objective and a measureable benefit.

2. According to Gartner Research, which IT processes are vital when implementing a strongly integrated HP APM solution? (Select three.)

A) service ticket automation
B) storage usage
C) transaction profiling
D) application discovery and dependency mapping
E) virtual tracking
F) user experience monitoring

3. Which HP Operations Bridge capability is defined as a "dynamic service model that allows you to map dependencies and relationships in real time"?

A) model driven operations
B) dashboard consolidation
C) connecting multiple event management teams
D) model driven development and operations

4. Which HP Infrastructure Management opportunity should a salesperson discuss to address a "costly penalties and fines; audit failures, broken SLAs" pain point?

A) demand consolidation
B) compliance and regulatory requirements
C) network automation
D) network operations center efficiency

5. What does HP APM monitor in order to improve application performance so that it aligns with business goals and service objectives?

A) Cloud activity
B) User experience
C) Internet connectivity
D) Virtual device performance

Solutions: