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Avaya 7004.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| System Maintenance & Operations | 25% | - Backup and recovery procedures - Software upgrades and patching - System monitoring and performance management |
| Configuration & Feature Management | 25% | - Dial plan and routing configuration - User and station administration - Feature activation and management |
| Security & System Integrity | 10% | - Access control and user rights - Security best practices |
| System Architecture & Overview | 20% | - CS1000 platform components - Avaya Aura integration - Hardware and software versions |
| Troubleshooting & Diagnostics | 20% | - Fault isolation methodology - Network and signaling problems - Call processing issues |
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
Your customer has a Communication Server 1000 RIs. 7 x system equipped with System Errors and Events Lookup pack 245 that provides the ability to display system messages on screen.
When a system message in received, which procedure should you use to look it up and display it on the screen?
- A. Enter the system error number followed by <cr> For example, bug4080<cr>
- B. Enter bug followed by the system error code and <cr>. For example, bugerr4080<cr>
- C. Enter errcde followed by the system error code and <cr>. For example, errcde bug4080<cr>
- D. Enter err followed by the system error code followed by <cr>. For example, err bug4080<cr>
Correct Answer: B 🗳️
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Click the Exhibit button.
Given the SDRR programming options shown in the exhibit, which SDRR programming would allow a user to dial 1-900-867-3333, but not successfully dial any other 1-900 based number?
- A. Table 2
- B. Table 3
- C. Table 4
- D. Table 1
Correct Answer: D 🗳️
A customer has deployed a Communication Server (CS) 1000 RIs. 7 x system at their site. They have asked you if the CS 1000 has a feature that can extend and ring calls to other locations. You have decided that Personal Call Assistant (PCA) will meet the customer's requirements and verified that the system is equipped with Package 398, and that it has sufficient ISM parameters. Which step must be performed first when implementing PCA?
- A. Enable the PCA feature for the customer
- B. Locate or configure a Superloop for PCA
- C. Configure the telephone parameters to support PCA
- D. Configure Flexible feature codes for PCA control
Correct Answer: A 🗳️
Click the Exhibit button.
Consider the customer's current programming: NCOS of 2 = FRL of 2 Class of Service on all sets is CTD
With reference to the exhibit, how would you modify Route List Index 1 to permit all station users with an NCOS of 2 to place 1+912 calls?
- A. Change FRL on Route List Index 1 to FRL 1
- B. Change FLI on NPA entry for 1214 to RLI 2
- C. Change FRL on Route List Index 1 to FRL 4
- D. Leave all existing programming as is.
Correct Answer: A 🗳️
When attempting to program Zone Based Dialing through Element Manager, the user is unable to access the Dialing Configuration Page.
What needs to be configured before the Dialing Configuration Page can be accessed, assuming the ZBN_PACKAGE (420) is already installed?
- A. Number Zones need to be configured
- B. Nothing, Zone Based Dialing cannot be configured in Element Manger.
- C. The CDP dialing plan needs to be programmed.
- D. The ZBN_PACKAGE (420) needs to be disabled.
Correct Answer: A 🗳️
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