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IBM C2090-045 Exam Syllabus Topics:

IBM Information Management Front End Tools and Processes Sample Questions:

1. What is purpose of the Assist on Site (AOS) tool?

A) It is a live remote-assistance tool by which a technical support engineer can assist a customer in problem resolution.
B) It is a remote tool by which IBM Learning Services can perform remote education for a customer.
C) It is a remote tool by which a technical support engineer can contact another peer for problem analysis.
D) It is a remote tool by which a BackEnd engineer can contact their customer.

2. Which version of VMWare can be installed on your local Windows machine?

A) VMWare Client
B) VMWare Database
C) VMWare Thinkpad
D) VMWare Server

3. What is the IBM Support Assistant tool?

A) an IBM tool for customer entitlement process
B) an IBM internal tool to open an Enhancement Request
C) an IBM tool that helps customers resolve issues with IBM software products
D) an IBM site where customer is able to download software products

4. What is the main purpose of ECuRep?

A) It is the repository for all customer PMR data.
B) It is the data repository for manuals.
C) It is the repository for product download.
D) It is the data repository for product Component IDs.

Solutions: