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HP HP2-I17 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HP Printing Technologies | 25% | - Core printing technologies
|
| HP Printing Portfolio Overview | 20% | - Printer categories and segmentation
|
| Customer Needs and Sales Scenarios | 15% | - Solution-based selling
|
| Print Security | 10% | - Device and document security
|
| Competitive Positioning | 15% | - HP value differentiation
|
| Managed Print Services and Solutions | 15% | - Enterprise print management
|
HP Selling HP Printing Hardware 2020 Sample Questions:
1. Identify each characteristic on the left as describing either transaction-based sales or contractual partnerships.
2. Your customer is interested in HP Care Pack services for their printers that are out of warranty. What should you tell your customer?
A) Customers with existing Managed Print Service (MPS) contracts can add Care Packs in a co-management approach.
B) Post-Warranty Care Pack services are available in one- and two-year increments.
C) Care Pack services must be purchased during the life of the warranty on the product.
D) Care Pack services can only be purchased for printers that pass inspection by HP security advisors.
3. An enterprise hospital system that has recently installed HP PageWide Color MFPs prints many multiple-page documents every day. The hospital needs to digitize many copies of drivers licenses and ID cards that must be associated with the patient records they store in an ECM system. Which HP solution best meets this customer's needs?
A) HP Access Control Printing Solutions
B) HP Capture and Route
C) HP Print Security Advisory Service
D) HP Roam for Business
Solutions:
| Question # 1 Answer: Only visible for members | Question # 2 Answer: B | Question # 3 Answer: B |





