From a free demo to 365 days of updates and a clearly stated refund policy, ActualCollection covers every step of your HP Selling HP Supplies 2020 preparation in one place. Thousands of candidates in 2026 start their HP2-I14 journey right here.
HP HP2-I14 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | Selling HP Supplies 2020 |
| Exam Number: | HP2-I14 |
| Exam Price: | $125–$150 USD (varies by region) |
| Passing Score: | 700 out of 1000 |
| Related Certifications: | HP Sales Certified - Printing and Personal Systems |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Exam Format: | Scenario-based, Multiple Choice (single/multiple response) |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 30-36 |
| Recommended Training: | HP Official Sales Training |
| Exam Registration: | HP Certification Portal Pearson VUE Registration |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended basic knowledge of HP printing products and sales experience |
| Official Syllabus URL: | https://certification-learning.hp.com/ |
HP HP2-I14 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Business Outcomes & Competitive Differentiation | 15% | - Protecting printer hardware and warranty - Maximizing long-term customer value - Reducing downtime and service calls |
| Topic 2: HP Programs, Tools & Sustainability | 25% | - HP Planet Partners recycling program - Sustainability and environmental impact - HP sales and support resources - HP Instant Ink and subscription services |
| Topic 3: HP Supplies Portfolio | 30% | - HP JetIntelligence and ink technologies - Comparison with non-HP supplies - HP specialty media and paper - Original HP ink and toner cartridges |
| Topic 4: HP Supplies Sales Cycle & Value Proposition | 30% | - Identifying customer needs and pain points - Quality, reliability, and yield advantages - Positioning Original HP supplies benefits - Hidden costs of non-genuine supplies |
Answers Every HP2-I14 Candidate Should Read First
The HP Selling HP Supplies 2020 exam is the official HP test registered under exam code HP2-I14. Passing it earns you the HP Sales Certified - Selling HP Supplies 2020 certification, a credential at the Sales / Associate level. It is also linked to the related certification: HP Sales Certified - Printing and Personal Systems. HP exams are valued because they test job-ready skills, so a passing score here carries real weight on a resume.
The HP Selling HP Supplies 2020 exam includes 30-36 questions to be completed within 90 minutes. Do the pacing math before exam day: with that many items on the clock, you need a steady rhythm and the discipline to flag a hard question and move on instead of stalling. Two or three full timed sessions with the ActualCollection test engine will show you exactly what that pace feels like, so time pressure stops being a factor on the real day.
To pass the HP Selling HP Supplies 2020 exam you need 700 out of 1000, and the official registration fee is $125–$150 USD (varies by region). A retake is not discounted: a failed attempt means paying the full $125–$150 USD (varies by region) again, so treat your first sitting as the expensive one. A sensible rule is to book your seat only after you are scoring comfortably above the passing mark on the ActualCollection practice tests, not just squeaking past it once.
No mandatory prerequisites; recommended basic knowledge of HP printing products and sales experience
Eligibility rules do change from time to time, so confirm the current requirements before you register on the official exam page.
Registration for the HP Selling HP Supplies 2020 exam goes through the official channels below.
As for the delivery format, the exam is taken Online proctored or onsite at Pearson VUE test centers.
HP points candidates toward the following training options for HP Selling HP Supplies 2020.
Course work builds the foundation; question practice makes it stick. The 36 practice questions in the ActualCollection HP2-I14 package let you rehearse each topic under exam-style pressure before the real thing.
Yes. ActualCollection offers a free PDF demo of the HP Selling HP Supplies 2020 material so you can judge the question quality and format before spending anything. After purchase, your license includes 365 days of free updates, and if you want to keep receiving updates after that period, renewals are available at a 50% discount.
If you take the HP Selling HP Supplies 2020 exam within 60 days of your purchase and do not pass, ActualCollection backs you with a 100% money-back guarantee. The claim must match the exam your product covers: attempts taken within 3 days of purchase are not eligible (that is too little preparation time), and neither are downloaded-but-unused products, free materials, or expired orders. The candidate name must match the payer name, and you need to submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer not to refund? You can swap instead and receive two other exam products of equal value for free while keeping the update service on your original purchase.
Delivery itself is instant: your files are downloadable right away and emailed to you within one minute of payment. If nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you may install the software on.
The official HP Selling HP Supplies 2020 syllabus is organized into 4 domains. Key areas include HP Programs, Tools & Sustainability (25%), HP Supplies Portfolio (30%), and Business Outcomes & Competitive Differentiation (15%). The complete, up-to-date topic list appears in the exam topics section above; work through it line by line and flag anything you cannot yet explain in your own words.
HP Selling HP Supplies 2020 Sample Questions:
Why are EcoSmart cartridges a smart, environmentally responsible choice?
- A. The toner cartridge features a seal that prevents toner particles from leaking during shipment.
- B. The toner is made with fewer chemicals that can be hazardous to your health.
- C. The toner cartridge is made with fewer moving parts, increasing print speeds.
- D. The toner melts at a lower temperature, leading to lower energy use.
Correct Answer: D 🗳️
How has HP designed Its ink cartridges to ensure professional-quality documenls. (Select two.)
- A. HP engineers designed the printheads to work with the ink to print durable, high-quality documents.
- B. HP software use artificial intelligence (AD to map colors to data points collected from nature to reproduce natural-looking photos.
- C. HP ink formulas include surfactants to help ink interact with the paper for legibility and controlled viscosity for consistent drop formulation.
- D. HP developed software to actively monitor and manage the ink as it is applied to the paper to ensure consistent coverage across a variety of textured surfaces.
Correct Answer: A,C 🗳️
An international enterprise is interested in the HP recycling effort for ink and toner cartridges. What is an important consideration for this company to understand?
- A. Governments in more than 190 countries worldwide restrict recycling centers to locations that are outside of urban areas.
- B. Programs to recycling used Original HP and Samsung ink and toner cartridges vary according to country.
- C. Privacy regulations determine the type of cartridges and supplies that can be recycled in certain countries.
- D. HP recovers precious metals from used Original HP and Samsung cartridges and shares them in countries lacking those resources.
Correct Answer: B 🗳️
A customer has purchased an HP Color LaserJet Enterprise printer and wants to ensure its investment over the long term. Why should this customer buy only Original HP cartridges?
- A. Use of non-HP color ink cartridges voids the warranty of HP Color LaserJet Enterprise printers.
- B. Service technicians are likely to make three times more service calls when non-HP cartridges are used in HP Color LaserJet Enterprise printers.
- C. Low-quality non-HP cartridges require user intervention, which can lead to printer damage caused by inexperienced users.
- D. Non-HP cartridges (ail prematurely 70% of the time.
Correct Answer: A 🗳️






1249 Customer Reviews
